Hi, I have a user whose machine I am trying to clean up. I've been locked out of task manager, so I can't kill any processes. When you try to access the file system, it will open a browser window that directs you to real-av.org, however none of the real-av files seemed to be installed... yet... at least not with those names. Can anyone offer any advice? Thanks! [TEX]Logfile of HijackThis v1.99.1 Scan saved at 9:44:37 AM, on 1/13/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16762) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program …

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