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I have a Dell Mini netbook. I am trying to remove the hard drive to upgrade it. It is held in place by two screws. I can't remove the screws, and I have tried with a variety of screw drivers, but now they are stripped. Any suggestions? Or should I …

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I have a Dell Inspiron 6000 with Windows XP, SP2. I just got a blue screen with the following error message: <<Hardware Malfunction NMI: Parity Check / Memory Parity Error The system has halted>> The computer still boots and this error message comes after some time. What can I do …

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I setup my Outlook Express to download Gmail messages. It downloaded some of the Inbox messages, but now when I try to download the rest of them, I get the following error message: An unknown error has occurred. Account: 'pop.gmail.com', Server: 'pop.gmail.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number: …

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We have a Dell laptop running Windows XP, SP3 and Internet Explorer 8. The previous URLs visited keep disappearing after going to another website. I checked Tools/Internet Options/Browsing History and "Delete browsing history on exit" is not checked, so I don't know what is causing this. We have another Dell …

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I have a Dell laptop with Windows XP, SP2. After using Internet Explorer for a while, the computer freezes up. Control/Alt/Delete does not clear it and the only thing that works is to unplug the power and disconnect and reconnect the battery. It happened twice within a couple hours. I …

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A few times a day, my Kaspersky Antivirus identifies and displays the following message: Riskware / Invader Running process (PID:1924): c:\windows\system32\HPZinw12.exe or a similar message with "PID:1924" being something different than that. I always click on "Do Not Allow", but I am wondering what this is and if I alow …

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