Here is what I did:

  • The URL in the post above contains strikethroughs added by Daniweb.
  • I copied the URL to Notepad to remove everything but the pure URL (including the strikethroughs).
  • The repaired URL worked. I was able to read the KB article. Only the link in Daniweb won't work.
  • I got the path string from the shortcut to word.
  • I tried both the command line and the new shortcut methods listed in the KB article..
  • Was I supposed to get the dialog box in this link? I did not get it.

  • I got the same results I got before:

    1. Using either Save or Save As to the My computer folder on the C: drive caused no problems.
    2. Using Save As to the E: drive caused no problems.
    3. Using Save to the E: drive caused the computer to crash.
    4. The first test that crashed the computer caused the Acvtive Desktop problem.
    5. The second test that crtashede the computer did not do this.
  • Each crash leaves a .tmp file on the drive used. Examples are ^WRD0000.tmp and ^WRD0001.tmp.
  • If the .tmp file is left in place, Word gives the option of recovering the file. It works.
  • Word works normally except for the Save option.

I did not do any other tests because I lose the computer for half an hour each time it crashes (because Chkdsk runs before Windows starts) and because each crash ...

You told me to google to find out how to start safe mode, and that was what I found.

I did not get the dialog box shown in your image, so I guess safe mode was not on. But if I had gotten that box, I would not have thought to mention it in the posts.

I tried your link and got this:

"Broken Link
You're trying to visit a URL that doesn't currently exist on the web. Most likely, a member posted a link a long time ago to a web page that has since been removed. It's also possible that there was a typo when posting the URL. We redirect you to this notice instead of stripping out the link to preserve the integrity of the post."

Selfish Microsoift has removed all of the KB material for Windows XP, Vista, and 7.

I tried the command line WNWORD /A in the original attempts to run in safe mode and it returned "command not found". Don't I have to put in the complete path? But the command line won't take a path with lower case letters in it.

Can I add the switch to the Winword command line of a duplicate shortcut that starts Word?

I also need to know which command line to use. I found 2 different command lines online that are different from yours. Is the switch /A . /S , or /SAFE ?

My other question was not just about uninstalling and reinstalling Word.
My question was if it would help to uninstall and reinstall all of Office instead of just Word.

What is this "deep cleaning" you are talking about. Is it removing all of the Word registry entries?

One other possible clue: I had just removed some Office components two days before because I was running out of disk space on drive C and I didn't use them on this computer. I uninstalled all of the following:
OneNote, Access, Publisher, InfoPath, and SharePoint.

I used the following procedure:

Click on “Start,” then select “All Programs” and “Microsoft Office.”
Press and hold down “Ctrl,” and then select “Microsoft Word.”
Create or open the file to be tested.
Save As a copy of this file to the drive to be tested. I chose different folders.
Make a small change in the file and use Save.

Drive C is an NTFS hard disk. Windows is on this disk.
Drive E is a USB FAT flash drive.
Drive H is a USB FAT flash drive mounted inside the computer and configured as a network drive.

Chkdsk has not found any faults in these drives.

I found the trouble with the desktop. Something had changed a setting in the Active Desktop, enabling a function I did not want, but not activiating the Active Desktop.

Save crashed whenever I saved to drive E or drive H with safe mode on.

Can removing all of Office (instead of just Word) and reinstalling it fix this?

Virus checker scans have repeatedly found no malware other than an incomlete file in the virus checker (the download and installation of this file was interrupted by one of the crashes). Downloading the file again fixed this.

I scanned for registry errors. It found and fixed a few. But none of them were related to Word and it didn't fix the problem.

I still need an answer.

I set Word to require signed certificates on all add-ins. This removed 3 of the add-ins. But it did not fix the problem.

Should I remove all of the add-ins?

Are there other items that are somehoiw added to Word that could cause this?

Will removing all of Office and reinstalling it fix this?

@ rproffitt 224, I misunderstood what you wrote. I thought you meant you didn't want any more XP problems on Daniweb.

I am running XP because I have legacy external hardware. No versions of this kind of hardware have been manufactured that can work with newer versions of Windows. So stop complaining that I am still running XP.

I tried the safe mode and at first thought it had worked. But I then found out the following:

  • Save As always works on all drives with or without safe mode on.
  • Save worked OK when I saved to My Computer whether or not safe mode was on.
  • Save crashed whenever I saved to drive E or drive H whether or not safe mode was on.
  • Sometimes the crashes made the computer forget the desktop settings when it rebooted.
  • Normally rebooting the computer does not make it forget the desktop display settings.
  • Drive E and drive H are FAT flash drives. Drive C is an NTFS hard disk.
  • Excel Save and Save As worked OK to all drives.
  • Drive H is shared with a computer with Office 2010. Word 2010 Save and Save As work OK to drive H.
  • Drive H is physically located in the computer with the trouble and configured as a network drive.
  • Notepad works OK with Save and Save As on all drives.
  • Ejecting drive E and reinserting it made no difference.
  • Shutting down the computer and restarting it after a minute rest made no difference.

I even reinstalled Word after removing it. It still does this.

I have all of my install disks and product keys.

Here is the order of what happened. Some of it seems weird:

  1. I downloaded a web page with Firefox Save Page As. The site should be trustwoirthy (a local newspaper).
  2. I edited the HTML file with Notepad to remove everything (ads, scripts, etc) from the page except the text I wanted to keep. I saved it as a .txt file.
  3. I opened the .txt file and fomatted it with Word 2007. I then saved it with Save As as a .docs file.
  4. I then made a small change (adding the date at the bottom) and hit the save button on the Quick Access toolbar. A blue screen error message appeared, and then the computer immediately rebooted. There was not time to read the message, other than that Windows detected the error and closed to protect the computer.
  5. The reboot did a Chkdsk on the drive I saved the file to. It found no problems with the disk.
  6. I found a .tmp file in the folder the file was saved to.
  7. The file was intact, but the changes I made were gone.

Now, every time I use Save from Word (either from the Office button or the Quick Access toolbar), the same thing happens. It does not matter which drive I save the file to Chldsk checks the disk I saved the file to. But the Save As function works normally, as does the rest of Word..

I used my original Office install disk ...

For those who find this, Windows 7 requires a USB microphone. I replaced the headset and everything works.

It took a while to find the answer. Birds had gotten into the splce box for the telephone lines next to the telephone pole and built a nest using the wires in the box. Every time it rained, I was getting DSL errors. These affected some servers more than others.

I just now found this topic again and decided to tell what happened.

I now know where that font went. It was included with Office 2003. When I replaced the hard disk, I installed Office 2010. I copied the Firefox settings from the old installation so I would not lose my bookmarks. But the font was not included with Office 2010.

I got it going! But it was 3 days of work.

  1. Since Windows Explorer's file manager was still working, I was able to back up all of the data files to an external hard disk he had. That consumed day 1.

  2. I tried a registry repair app. It said the registry was unintelligible, and that it could not fix it.

  3. I reinstalled Windows XP from his original disk. When it finished, XP was unable to do most things. It was unable to download either Firefox or the antivirus software, and IE was unable to look at most websites. The Microsoft site used to obtain Service Packs 1, 2, and 3 had been taken down by Microsoft. Microsoft has a new site, but it requires Service Pack 2 to already be installed to use it. Tell me this isn't a trick to try to get rid of XP! Thus ended day 2.

  4. I have a set of CD-ROMs containing Service Packs 1, 2, and 3, so I took them over to my brother's computer. I spent most of Day 3 installing those, the antivirus software, and Firefox. I also installed his copy of Office 2000 and got his email working.

Then my brother was able to read an email from his friend who sent the file that caused the problem. There was a typo in the extension of an image file included in a compressed folder. The decompressing program ran the file as a registry restore and ...

Text-align does not normally affect an image. I could leave it out except that some versions of IE don't work without it. IE will center the image with just the test align. Other browsers will not. What I used wo5rks with all browsers.

I have been centering images like this for years:


.cenx {text-align: center;}
.ceni {clear: both;}
.bxfix {margin: 0; border: none; padding: 0;}


<div class="bxfix cenx"
  <img src="imgfile.png" alt="Mine" class="ceni" />

The style .cenx makes it work with older IE.

I get little white rectangles when I paste the copied text. My editor can't accept the Cyrillic characters.

How do I run this Doug Knox fix if the computer can't download anything or run any programs?

My entire site is xhtml 1.0 strict as required by the webmaster for uniformity. It is the price I gladly pay for free hosting with unlimited storage.

I am still converting some of my old pages (not currently up) from html 4.0 (from when I had Geocities) to xhtml 1.0 so I can put them up (but doing it at my leisure, as new pages have my priority).

My native language is English. I do not have the ablity to type in the character directly because I do not speak or write Russian. I put this one word in to explain a connection between the Bible and a historic event.

Actually the Tandy Color Computer 3 and the Tandy 3000 were closer to what I have in mind. Both have operating systems in ROM. The Color Computer 3 was the first home computer able to run a form of UNIX (called OS-9). And the Tandy 3000 ran MS-DOS 6.1. It could run Windows 3.1 from a floppy disk. Neither had a hard disk. The C: drive was a ROM.

When you are doing scientific research, NO change in the operating system is permitted without having to do an extensive check to make sure the change is benign to your research software (especially if any kind of real-time operation is being controlled by the software). I don't know how many times we found out that a seemingly innocuous change made by Microsoft changed the system timing enough to make the research software malfunction, damaging the experiment.

I am totally sick of the pace of change forced on us by Microsoft and the hardware manufacturers. Nobody can possibly do a valid 10 year study now, let alone a 20-year study. Does Microsoft need that extra money that much??? Or are they taking us back to the early days of IBM renting software to mainframe owners?

It won't start the web browser or run any .exe files. And the desktop icons do the same thing.

It does allow entering the File Types, and all of the file types appear correct. Has the registry been damaged so all of the various file types do the same thing? Or is this some kind of a fake shell that has replaced Windows Explorer?

It only does these things on Daniweb. Otherwise these keys behave normally.

End takes me to the right end of the line (not the paragraph) everywhere else in the web universe. Except for today, End always takes me to the beginning of the paragraph in Daniweb. So, of course, today, it takes me to the end of the paragraph (not the line, as it should) when I try it here. Home is taking me to the beginning of the paragraph (not the line, as it should) right now.

Home and End are supposed to move you horizontally, but not move you up or down. In the paragraph above, it moves you ip to the beginning of the paragraph oir down to the end. That is wrong.

Does the fact that I am still using Windows XP have anything to do with this?

Backspace is behaving today.

Several keyboard keys in Daniweb are doing the wrong things.

  • Occasionally backspace is taking me back to previous pages instead of removing characters.

  • The END key takes me to the beginning of the line instead of the end of the line.

  • I occasionally find myself navigating where I didn't want to go, and have no idea what key did that.

Editing keys should be STANDARD, always doing the same things on all web pages in the universe..

Please, no hot keys.

My brother has Windows XP with a large number of art programs that don't work in newer versions of Windows.

Last thrusday, he got a an art file from a colleague with a .rar extension. He downloaded WinZip to open it. It would not open the art file.

Now the computer does not recognize any file type. Double-clicking any icon on the desktop or in windows explorer (My Computer) opens a dialog box saying the computer was unable to recognize the file type. The only suggested programs the dialog box suggests are Windows Picture and Fax Viewer and Notepad.

The File Types part of Folder Options in windows explorer shows the correct path to the application. But actually going to that application on the C drive and double clicking it gives the same dialog box.

What caused this and how can it be reversed?

I found a way to stop it. But if I publish it, then Microsoft will find a way around it.

Microsoft does not seem to care that every upgrade it makes causes the real-time hardware people need to quit working.

It's time to ban upgrades. Operating systems and software should not be constantly changing. There should be a law.

My idea of the ideal computer has the operating system in ROM so it can't be changed or upgraded.

I am using the doctype for xhtml. Does that make a difference?

Yes, I am using utf-8.

As an example, it did not recognize the character entity & YAcy; (the backward R) as valid.
It does recongize & #1071; (same character) as valid.
(I inserted a space after the & here to prevent encoding.)

Every browser I tried accepted & YAcy; and displayed the correct character.

I wrote a web page with one Russian word in it, using the Cyrillic alphabet character entity names (found in a list of all Unicode characters that I have). The page works fine in every browser I tried. But the W3C validator won't validate the page because the Cyrillic character entity names were used. It validates if I use the Unicode numbers instead, but that is such clanky programming. It reminds me of having to type in the ASCII code for every character the program displays in assembly language programming.

Why can't we have the better programming practices? W3C seems to want to deprecate all but 5 of the character entity names. This sounds like going back to the stone age.

I found the trouble.

The font I originally selected in Firefox Options for displaying monospace has somehow disappeared from my computer. I selected a different font and it is now working.

I am now wondering what happened to that font.

I made the following css:

.mo {font-family: monospace; font-size: 9pt;}
td {border: solid thin #000000; padding: 4pt;}

With the following html (part of a table)

<td class="mo">abcdefg
 <br />hijklmn</td>

The text is not displaying in a monospaced font in Firefox. The i is narrower and the m is wider. The table cell width is not a constraining factor as the cell above it has wider content. The displayed font looks like Arial.

It displays correctly in IE.


As much as I hate the hover feature, it seems to be working the way you said you wanted it to in Firefox. Have you tried looking at it in several different browsers?

The problem is probably in the stylesheet, which you did not show us. Have you made the mistake of combining the following attributes in the same class or placing their classes in the same tag?

  • width or height attributes
  • margins, borders, or paddings
  • Absolute object locations

Internet Explorer makes a mess when this happens. It interprets these inside out from how the standard defines them.

I also do not see html tags or a doctype declaration. If both are missing, the browser will go into quirks mode.

jonsan32 commented: The style sheet is linked in the code: +2

There is only one way to keep sensitive data safe from hacking: Never connect computers containing sensitive data to the Internet.