This could be a multitude of issues from a failing hard drive, suspicious RAM or damage to the Motherboard... However first of all - GET BACKED UP!! even take an image of the drive if possible.. Then consider is this the original install of Windows 10 as factory installed... if so then it maybe time to consider a full wipe and rebuild using the latest ISO (BEWARE if you are using Office 2007 (unsure about Office 2010) or earlier your software will not Re-Activate as servers have been turned off)

The rebuild process should clear all of your potential issues IF theyre SOFTWARE related... IF the issue is HARDWARE related then the rebuild process should identify it..

Windows 10 from my personal experience has been qute resilient - My personal laptop (9 year old HP EliteBook 8460p - i7 upgrade, max RAM and SSD upgrade) running the latest BETA versions (since the first BETAs) and is still on its original install and has migrated through every version without any MAJOR issues.

This may sound a little strange but I still have users with DOS 6.22 running specific applications they swear by, the old addage "if it aint broke - dont fix it" is really appropriate.

Many XP users are comfortable with the product (comfort zone - first O/S) and reluctant as some of us were to move each stage from DOS up to Windows and follow its lead to its current manifestation, we all make our choices based on need and cost, those who can move and are excited by the transition will jump to Windows 8 ironically The last machine i had come into my workshop was a brand new Samsung Windows 8 machine all singing and dancing, which the client wanted removing and had Ubuntu installed, this client, up until 18 months ago didnt know there were other products on the market.

Around 60% of my client base are still on XP and are happy with it and were quite happy to buy NEW business class machines for their homes to enable them to continue having access to the software (business downgrade option), however the latest death-nail in the coffin for XP means that more machines will eventually "refresh" their systems straight into Windows 8 if they buy from the high street and those with techie inclined contacts will aim to use Windows 7 due to its similarity to XP. There are programs out there which will allow you to continue using XP for many years to come if ...

I am ever so sorry, but it is not possible to upgrade this laptop due to the graphics being delivered by a chip on the motherboard rather than a independant graphics card. This is often the case for laptops below the £1000 margin, even then those machines are also very restricted to upgrades. Gaming on a laptop is a very expensive hobby and you can often get MUCH more for your money if you use the same budget on a desktop. There is no reason why you couldnt then hook the desktop up to your TV and do gaming on a much grander scale.

Jeff

and just in case you didnt quite get that - NO you cannot hense the different names!

How old is your laptop? The problem explained sounds like your built in wireless is not compatible with the service you have.

There is also one other possibility - Some of the machines provided by HP in your model suffered from an issue with their wireless cards and changing the card did not resolve thye issue - if your machine is less than TWO years old it may be covered by an extended warranty - PLEASE RING THEM TO FIND OUT - the website does not say anything about it.

To solve this issue if it is not covered by warranty you will need to use an external wireless dongle either USB or Expansion Port - with regards to the latter I would advise taking the machine to a local small store and ask them to find a suitable device. If they dont have one go to another store.

All the best

Jeff

I personally also run a small business from home and have a mixture of both personal and business traffic on my network. I have used many devices through the years and the only one so far which has fulfilled everything I have needed to use is a Netgear DGFV338 which is a business class (lifetime warranty) device which will enable you to connect through either PPOE or PPOA services and allow you to separate both types of traffic, provide wireless for your visitors without them being able to access your precious network. The device also had a decent firewall and incorporates VPN facilities if required.

I now recommend them to most of my clients who are in similar situations as you describe.

I hope this helps.

Does anyone know if it is possible to connect a machine temporarily to a SBS2008 SBS machine to fulfil windows updates.

The idea is to utilise our own SBS WSUS to update clients machines after they have cleared the usual security scans and thenreturn them back to normal settings. Probably what I need is a registry hack or proxy settings - must admit the idea should be possible but I dont have a clue where to start!

I am trying to reduce download requirements and if our WSUS is fully populated as it is - it doesnt make sense to be downloading the same stuff day after day.

Thanks in advance to anyone who is able to help with this conundrum!

you dont need to be messing with the registry to achieve this - you just need to carryout custom/expert installations and direct the installation to your secondary drive.

Frank,

All devices with metal components are prone to "creep" and I have seen it as a factor on numerous occassions. Whilst I appreciate the "god" like status passed on by the recipient of help, I do let them know that the problem required only removing the drive and replacing it and your problem regarding your Lenovo machine is identical to one I repaired last week with another Lenovo machine. There are many myths and areas of "smoke and Mirrors" within our industry, however those of us with the experience need to empower our clients / customers / users with all the basic repair skills which in turn will release us to carryout more technical challenges.

I am not saying that this is the definative solution to your problem - I am saying that it would be daft to overlook such a simple solution to a problem based in physics (metal grows and shrinks depending on the ambient temperature).

The issue regarding your Hotmail issue - is the hotmail site used as your homepage? Have you ensured that the machine is clear of infections? [url]http://www.malwarebytes.org[/url] will provide a fantastic free piece of software which may assist you in uncovering possible miscreants.

Is your IE 100% upto date, what addons are you running and have you tried disabling them, have you tried resetting your IE, have you tried running IE in safe mode, are you in a situation to try other internet browsers?

All possible thoughts relating to your situation - ...

Frank - your missing the point!

You have two issues - the first being that your machine will not boot. This is where you need to check the "seating" of the hard drive using my previous suggestion.

The second point is relative to the internet browser and not specifically to hotmail. With regards to this situation, I would be inclined to ensure that the machine is fully patched and if neccessary try an alternative internet browser (Mozilla Firefox, Opera and Safari are all possible options).

I hope this helps - however the second solution cannot be put into place if you cannot solve the first issue.

Jeff

Hotmail is a web based service which is attainable after the machine has started - as such it would be incredibly unlikely that homail would affect your BIOS!

Your error implies the BIOS cannot see the hard drive. Either the drive has died or requires you to grab a philis screw driver, remove mains, remove battery, with the machine upside down locate the panel which stores your hard drive, open the panel, carefully remove the drive, replace the drive and refit the cover, reconnect the battery and power. Turn on your machine, if your lucky then your a victim of "creep" and your machine will continue to work normally. IF NOT and you have not been into the BIOS and been playing with the Bootable Devices you will be needing a replacement hard drive and your installations disks.

I hope this helps

Jeff

A better option might be to relocate youe Documents onto the second partition - as long as the partition is large enough -

Firstly you will need to open EXPLORER - select the C: - right click on Documents and settings and select PROPERTIES. Tge screen that pops up will show you the size of the folder ( you may need to wait a couple of minute until the full size of the folder) - then check you have sufficient space available on the second partition.

if you have follow the instructions here:

  1. Right click on the My Documents
  2. Left click on Properties
  3. Choose a different location(Target) for the My Documents Folder - this is where you select the second partition. The transfer will take a while to complete.
  4. Defragment both partitions
  5. It may be worth considering defraging the second partition first, moving the Pagefile, defraging in the primary partition, returning the Pagefile to the first partition. There are arguable benefits to this but it is by no means mandatory and the machine would run perfectly well without carrying out this step.

I hope this helps

Jeff

Right - for all of you out there with HP issues around the DV6000 and I also think the 9000 range is affected.

The issue is beyond your control!!!!!!!!!!!!!!!!!!!!!!!!!

The situation is generally due to a faulty NVidia chip which HP is well aware of and there is currently a "Class Action" being persued in the "states" regarding this issue.

You still need to ring HP Technical Services on this issue EVEN IF YOUR WARRANTY HAS EXPIRED.

Certain machines within these ranges have had extended manufacturers warranties applied so even after your normal 1 year warranty or even your extended warranty (if purchased) has expired you COULD still have cover

Possible SHORT TERM solutions have included - taking off the battery, disconnecting from the mains and pressing the power button for anything upto 1 minute - to "discharge the capacitors" within the machine.

Oh and resetting the BIOS.

These solutions have ONLY worked in the very short term from my experience.

The machine requires a NEW MOTHERBOARD - DO NOT PAY FOR IT OUT OF YOUR OWN POCKET - HP need to sort it!!

I hope this helps you all out, we have had 4 machines successfuly repaired and 2 refused - so give it a go

Right - for all of you out there with HP issues around the DV6000 and I also think the 9000 range is affected.

The issue is beyond your control!!!!!!!!!!!!!!!!!!!!!!!!!

The situation is generally due to a faulty NVidia chip which HP is well aware of and there is currently a "Class Action" being persued in the "states" regarding this issue.

You still need to ring HP Technical Services on this issue EVEN IF YOUR WARRANTY HAS EXPIRED.

Certain machines within these ranges have had extended manufacturers warranties applied so even after your normal 1 year warranty or even your extended warranty (if purchased) has expired you COULD still have cover

Possible SHORT TERM solutions have included - taking off the battery, disconnecting from the mains and pressing the power button for anything upto 1 minute - to "discharge the capacitors" within the machine.

Oh and resetting the BIOS.

These solutions have ONLY worked in the very short term from my experience.

The machine requires a NEW MOTHERBOARD - DO NOT PAY FOR IT OUT OF YOUR OWN POCKET - HP need to sort it!!

I hope this helps you all out, we have had 4 machines successfuly repaired and 2 refused - so give it a go

Right - for all of you out there with HP issues around the DV6000 and I also think the 9000 range is affected.

The issue is beyond your control!!!!!!!!!!!!!!!!!!!!!!!!!

The situation is generally due to a faulty NVidia chip which HP is well aware of and there is currently a "Class Action" being persued in the "states" regarding this issue.

You still need to ring HP Technical Services on this issue EVEN IF YOUR WARRANTY HAS EXPIRED.

Certain machines within these ranges have had extended manufacturers warranties applied so even after your normal 1 year warranty or even your extended warranty (if purchased) has expired you COULD still have cover

Possible SHORT TERM solutions have included - taking off the battery, disconnecting from the mains and pressing the power button for anything upto 1 minute - to "discharge the capacitors" within the machine.

Oh and resetting the BIOS.

These solutions have ONLY worked in the very short term from my experience.

The machine requires a NEW MOTHERBOARD - DO NOT PAY FOR IT OUT OF YOUR OWN POCKET - HP need to sort it!!

I hope this helps you all out, we have had 4 machines successfuly repaired and 2 refused - so give it a go

I wiil check some prices for you as the Missus' Acer has killed its psu. BUT if you dont need to use it on the battery then dont - nice and easy CHEAP workaround!

DONT PANIC

Your data is probably safe. However you will need to "Mount" the drive in another machine so that you can extract your data BEFORE you try anything else.

The BSOD (blue screen of death) at the point described is usually down to either a memory issue, hardware failure or a corruption on you hard drive. Whatever you try get the data off first and then try other avenues including your local pc company.

How old is your machine? Generally only very old machines require the boot process included on the "Boot Floppies". How did you carry out your replacement windows installation?

You will need to be able to "boot" from your CD\DVD device setup within the BIOS. Once confirmed, insert your CD start the pc and begin the installation. When asked where to carry out the installation, delete all the current partitions, create a new partition, and install onto the new partition after allowing the machine to carry out a FULL FORMAT in NTFS - not the quick format! and then allow the process to continue and you should be in luck.

for the cost of about £3.50 its worth the effort of getting a replacement battery. The laptop is highly unlikely the reason why the battery is dead. how old is the laptop?

I can confirm jbennet's comment. There is no need to change monitors

If I remember correctly you will need to remove the existing partitions first - possibly on another machine - and then install windows.

This sounds like your power supply unit or internal power management within the laptop has passed. You have two options, 1. Purchase a replacement power supply unit, some of the generic ones can be as cheap as £20 - however if this is not the case then you are stuck with a spare which may not work in a replacement laptop you may purchase in the future. 2. Take the laptop to a reputable local IT company (NOT A BIG ONE THEY WILL WRITE IT OFF as they are generally sales driven!) and ask them to test it for you as they should have access to an alternative power supply unit, have access to suppliers who can get you replacement components for the laptop and in the worse case scenario recover your data.

Where are you in the country? As this is just part of what we do?

I need you to pull both the power cable and remove the battery

Sorry for not replying sooner.

Whilst the above opinions are all correct - I would be inclined to replace the Power Supply Unit first as this device will also create all the symptoms your suffering with and is also the cheapest option to try.

There you are it is the licensing! Are you on OEM, Volume or open licensing? Prices can be different and not always cheaper from Microsoft. MSG me back if you would like me to look into pricing

Have you pulled the power yet? Sounds like a "standby" or "hibernate" state - if so you MAY have just screwed the patching - Try holding the power button for about 8 seconds and then restarting in the normal way (or you could just pull the power cable!) IF the machine restarts I suggest rolling the machine back before the SP2 install - restart - re-install SP2

hope this helps

Are you fully patched? and do you have enough licenses?

How long have you left it before you got "cheesed" and reset it? Sometimes it is worth leaving it a couple of minute before powering off.

Yes your correct the receivers are different but that is the reason why you syncronise them and the receivers dont require software other than the preinstalled with windows. All the Logitech supplimental software is uneccesary its the drivers which are required and these are also updated through the MS Update process.