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Hi guys.... I have referred to this thread [url]http://www.daniweb.com/techtalkforums/thread15020.html[/url] to remove the pop up but still it is there. here is my HiJackThis log file. Pls help. Thanks Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\CTsvcCDA.exe C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe … 
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