Yea that is the exact file that it names. So I need to find just any windows XP cd and then follow the directions in the articles?


I am running XP and the last known configuration doesn't work so I'm going to try the link but I got my computer through school and I don't have the Windows disc and I'm in Spain so if you have any suggestions about how to go about doing that I'd appreciate it. O and the error message was actually c0000221 not c000021. Thanks for the help.

Barcaunc Newbie Poster

So just I stood up pulling the power cord and knocking my computer off my desk and now it won't work. It automatically said something about shutting down because my computer might be at risk. When I try to restart it it goes to the safe mode start up screen and no matter which option I choose it begins to start up and then turns blue showing:
STOP: c000021 Unknown Hard Error

It sounds like the hard drive is not spinning much like it usually does when I first start my computer and I'm guessing something came loose. I was wondering if it sounds like it should be easily fixable or if my computer is done. I'm currently studying abroad in Spain and really need my computer so any help would be really appreciated.