Ok, for once I have a question rather than a possible answer... My client's laptop is an old HP Pavilion ze4600. When he brought it in, the LCD light was on, but the screen was black. I assumed it had crapped out trying to resume from hibernation. I hard-powered down and brought it back up. Voila...came right up no problem. I added memory (he only had 256MB installed and with shared video...yeah...not speedy), cleaned up the drive, reinstalled Norton 360 (don't get me started...told him we'd be changing that as soon as the license expired), and got it running better …

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The End.