Member Avatar for jeffy1

I have a problem starting Windows own Help and Support. When I go to the start menu and choose Help and Support I get an error message saying that the application can not open because a system service is not running. When I try to activate the help and support service from the list that is displayed when I type services.msc in the start menu/run text box I get the following error message:

Could not start Help and Support Service on Local Computer.

Error 1083: The executable program that this service is configured to run in does not implement this service.

I have also tried to activate the service in safe mode but then I got an 1084 error saying that this service can not be activated in safe mode.

What should I do to get the Help and Support Center started?

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  • Latest Post Latest Post by J_Search
Member Avatar for J_Search

jeffy1,

Try two things.

Place your Windows CD into your CD-Rom drive. Then...
Start >> Run >> type: cmd >> type: sfc /scannow >> Reboot >> Done. (please run windows update after this step)

If that doesn't work, then...
http://windowsxp.mvps.org/startmenuhelp.htm

J_

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