Just updated a HP desktop Vista Home Premium machine. Boot goes to the welcome screen then goes black. My monitor has a power and a video signal light and both remain on. Have never had success with the selective startup but it might be my inexperience with it. In safe mode with networking I can get online to post this issue and obviously the display is working. I know I can roll back SP2 but would like to troubleshoot this one. Guidance sought

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i would like to upgrade to windows seven, i have been told however that i would first have to upgrade to windows xp sp2, and then go onto windows seven. could someone please confirm that this is the case.will be grateful for any advice. thank you. sonya

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Hi All, Usually able to deal with PC monsters but this one has me all but beat. It's a Dell Inspiron 1525 for a colleague with 32bit Vista on it, SP1 only (SP2 wouldn't install but after a lot of online searching and trying various fixes, I decided it's the least of my worries). As the subject says, the machine can't get on to the internet via a cable or wireless signal, just gets that useless 169.254.x.x private IP address. The user says that problem started after uninstalling Norton (not sure what variant), can find out if crucial. So anyways …

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The End.