Another Aurora Victim. Please help!

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

Please download Nailfix from here:
http://www.dknoppix.com/cgi-bin/download.cgi?Nailfix
Unzip it to the desktop but please do NOT run it yet.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.com/support/safemode.shtml

Once in Safe Mode, please double-click on Nailfix.cmd. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Then please run Ewido, and run a full scan. Save the logfile from the scan.

Next please run HijackThis, click Scan, and check:

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe

Close all open windows except for HijackThis and click Fix Checked.

Restart your computer in normal mode and please post a new HijackThis log, as well as the log from the Ewido scan.

-

You also have the qoologic trojan.

Download rkfiles.zip
http://skads.org/special/rkfiles.zip
Unzip the contents to a permanent folder.

Reboot in Safe mode.

Doubleclick rkfiles.bat
It will scan for a while, so please be patient.
Wait till the DOS window closes and reboot back to normal mode.

To save some time, could you please have all the files that rkfiles finds uploaded for an online scan here;

http://virusscan.jotti.org/

Post the contents of C:\log.txt in your next reply.

Thanks so much for your help Crunchie. Here is what I have been able to do.
I ran Ewido as per your instructions. However, I was unable to locate the files you wanted me to check (F2-REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe)

Therefore I ran HiJackThis again without anything checked and have ammended the log file below along with my Ewido log file.

Also, I followed your instructions pertaining to the trojan and the online scan found no problems. The C:\log.txt file is below as well.

Again, thanks for your help. Please let me know what to do next.

EWIDO LOGFILE:


---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------


+ Created on:           6:12:18 AM, 6/26/2005
+ Report-Checksum:      CB61F32D


+ Date of database:     6/25/2005
+ Version of scan engine:   v3.0


+ Duration:             48 min
+ Scanned Files:            76471
+ Speed:                26.18 Files/Second
+ Infected files:           99
+ Removed files:            99
+ Files put in quarantine:      99
+ Files that could not be opened:   0
+ Files that could not be cleaned:  0


+ Binder:       Yes
+ Crypter:      Yes
+ Archives:     Yes


+ Scanned items:
C:\


+ Scan result:
C:\Documents and Settings\Administrator\Cookies\administrator@1017441[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@17836517[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@42100874[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@a.websponsors[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@adknowledge[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@ads.addynamix[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@ads.monster[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@bluestreak[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@burstnet[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@c5.zedo[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@com[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@empnads.valuead[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@exitexchange[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@geocities[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@hb.lycos[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@hc2.humanclick[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@hit.namimedia[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@nucom[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@perf.overture[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@realmedia[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@server.iad.liveperson[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@www.eadexchange[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@www.myaffiliateprogram[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@z1.adserver[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@zedo[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Administrator\Local Settings\Temp\Del68.tmp -> TrojanDownloader.Small.asf -> Cleaned with backup
C:\Documents and Settings\Administrator\Local Settings\Temp\f291178.exe -> TrojanDownloader.Qoologic.n -> Cleaned with backup
C:\Documents and Settings\Administrator\Local Settings\Temp\installer_MARKETING49 -> TrojanDownloader.Adload.a -> Cleaned with backup
C:\Documents and Settings\Administrator\Local Settings\Temp\MediaAccessInstPack.exe -> Spyware.WinAD -> Cleaned with backup
C:\Documents and Settings\Administrator\Local Settings\Temp\nst62.EXE -> Spyware.SmartPops -> Cleaned with backup
C:\Documents and Settings\Administrator\Local Settings\Temp\SSK3_B5 Seedcorn 4.exe -> TrojanDropper.Small.qn -> Cleaned with backup
C:\Documents and Settings\Administrator\Local Settings\Temp\temp.fr2050 -> TrojanDownloader.Intexp.c -> Cleaned with backup
C:\Documents and Settings\Administrator\Local Settings\Temp\temp.fr5016 -> Spyware.ImiBar.d -> Cleaned with backup
C:\Documents and Settings\Administrator\Local Settings\Temp\temp.fr7597 -> TrojanDownloader.Intexp.c -> Cleaned with backup
C:\Documents and Settings\Administrator\Local Settings\Temp\temp.fr95CD -> Trojan.Imiserv.c -> Cleaned with backup
C:\Documents and Settings\Administrator\Local Settings\Temp\temp.frC81B -> Trojan.Agent.db -> Cleaned with backup
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\2JIVEX2V\abiuninst[1].exe -> Spyware.BetterInternet -> Cleaned with backup
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\2ONT2DDO\svcproc[1].exe -> Trojan.Stervis.c -> Cleaned with backup
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\61K9DTFG\Nail[1].exe -> Trojan.Nail -> Cleaned with backup
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\DCONT141\pcs_0002[1].exe -> Spyware.Pacer.b -> Cleaned with backup
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\ONDNEQRX\Poller[1].exe -> Spyware.BetterInternet -> Cleaned with backup
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\SJPJYYF9\protector[1].exe -> Spyware.Hijacker.Generic -> Cleaned with backup
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\SNP3UA7H\website[1].ocx -> TrojanDownloader.Agent.ex -> Cleaned with backup
C:\Program Files\CasStub\casstub.exe -> TrojanDownloader.Agent.qg -> Cleaned with backup
C:\Program Files\cdapp\karbkygshy.dll -> Spyware.SmartPops -> Cleaned with backup
C:\Program Files\cdapp\karbkygshy.exe -> Spyware.SmartPops -> Cleaned with backup
C:\Program Files\WeirdOnTheWeb\weirdontheweb.exe -> Spyware.WeirWeb -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP294\A0069625.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP294\A0069626.exe -> Trojan.Stervis.c -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP294\A0069627.exe -> Trojan.Nail -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP294\A0069628.dll -> Spyware.EliteBar.af -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP294\A0069630.exe -> Spyware.WinAD.am -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP294\A0069631.exe -> Spyware.WinAD -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP294\A0069632.vxd -> Spyware.MediaPass -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP294\A0069644.exe -> TrojanDownloader.Intexp.c -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP294\A0069650.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP294\A0069656.exe -> Trojan.Stervis.c -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP294\A0069657.exe -> Trojan.Nail -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP295\A0069665.exe -> TrojanDownloader.Small.abd -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP295\A0069666.exe -> TrojanDownloader.Small.abd -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP298\A0069671.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP298\A0069677.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP299\A0069688.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP299\A0069693.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP299\A0069704.exe -> Trojan.Stervis.c -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP299\A0069705.exe -> Trojan.Nail -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP299\A0069709.dll -> Trojan.Agent.db -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP299\A0069710.dll -> Spyware.ImiBar.d -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP299\A0069711.exe -> Trojan.Imiserv.c -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP299\A0069712.exe -> TrojanDownloader.Intexp.c -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP299\A0069718.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP299\A0069725.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP299\A0069734.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP299\A0069742.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP299\A0069743.dll -> TrojanDownloader.Qoologic.p -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP299\A0069745.exe -> Trojan.Stervis.c -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP299\A0069746.exe -> Trojan.Nail -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP299\A0069756.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP299\A0069757.exe -> Trojan.Nail -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP299\A0069758.exe -> Trojan.Stervis.c -> Cleaned with backup
C:\System Volume Information\_restore{DA33509F-C788-4475-973D-E4BFEF54F620}\RP299\A0069759.dll -> Trojan.Agent.db -> Cleaned with backup
C:\WINNT\cfgmgr52\EECH1.bsx -> Spyware.BookedSpace -> Cleaned with backup
C:\WINNT\cfgmgr52\SPZ3.bsx -> Spyware.BookedSpace -> Cleaned with backup
C:\WINNT\cfgmgr52.dll -> Spyware.BookedSpace.e -> Cleaned with backup
C:\WINNT\Downloaded Program Files\pcs_0002.exe -> Spyware.Pacer.b -> Cleaned with backup
C:\WINNT\rnizlknfufz.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\WINNT\system\fgqhjbx.exe -> TrojanDownloader.Small.ayh -> Cleaned with backup
C:\WINNT\system32\dist001.exe -> TrojanDownloader.Agent.qg -> Cleaned with backup
C:\WINNT\system32\elitenuk32.exe -> Spyware.Hijacker.Generic -> Cleaned with backup
C:\WINNT\system32\eliteztc32.exe -> Spyware.Hijacker.Generic -> Cleaned with backup
C:\WINNT\system32\exp -> TrojanDownloader.Small.abd -> Cleaned with backup
C:\WINNT\system32\installer_MARKETING49.exe -> TrojanDownloader.Adload.a -> Cleaned with backup
C:\WINNT\system32\lvvntnf.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\WINNT\system32\nsj4E.dll -> Spyware.HotSearchBar -> Cleaned with backup
C:\WINNT\system32\redit.cpl -> TrojanDownloader.Qoologic.p -> Cleaned with backup
C:\WINNT\system32\supdate.dll -> TrojanDownloader.Qoologic.p -> Cleaned with backup
C:\WINNT\system32\temperror32.dat -> Spyware.Hijacker.Generic -> Cleaned with backup
C:\WINNT\system32\uci.exe -> TrojanDropper.Agent.hl -> Cleaned with backup
C:\WINNT\vdczjmvd.exe -> Spyware.BookedSpace.e -> Cleaned with backup



::Report End


HIJACKTHIS LOGFILE:


Logfile of HijackThis v1.99.1
Scan saved at 6:40:26 AM, on 6/26/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)


Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\GWMDMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINNT\GWHotKey.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINNT\system32\kpnplm.exe
C:\Program Files\Cas\Client\casclient.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Palm\HOTSYNC.EXE
C:\Palm\AlarmApp.exe
C:\WINNT\System32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\PROGRA~1\ROCKWE~1\RSCOMMON\RSOBSERV.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\OPC Foundation\OPCENUM.EXE
C:\PROGRA~1\ROCKWE~1\RSLINX\RSLINX.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Temp\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.slingshot.com/firsttime.asp?dt=5
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINNT\cfgmgr52.dll (file missing)
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINNT\systb.dll (file missing)
O2 - BHO: (no name) - {C370527A-24A7-4583-BE01-72E59000EB17} - C:\WINNT\system32\n.dll (file missing)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe
O4 - HKLM\..\Run: [Multi-function Keyboard] GWHotKey.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [PSof1] C:\WINNT\system32\PSof1.exe
O4 - HKLM\..\Run: [VBouncer] C:\PROGRA~1\VBouncer\VirtualBouncer.exe
O4 - HKLM\..\Run: [C:\WINNT\VCMnet11.exe] C:\WINNT\VCMnet11.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINNT\system32\kpnplm.exe reg_run
O4 - HKLM\..\Run: [Win Server Updt] C:\WINNT\wupdt.exe
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [CAS Client] "C:\Program Files\Cas\Client\casclient.exe"
O4 - Startup: Alarm Manager.LNK = C:\Palm\AlarmApp.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Desktop Weather Authority.lnk = C:\Program Files\Common Files\Desktop Weather Authority\TrueWeather.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {5564F0EC-4CC3-4074-AD30-F5367B54F6F0} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {60B49C9B-0A91-4D5B-A891-4410DFAAE04D} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {C9A1862A-36DC-44D4-B6F9-F620322CBC27} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {0F7A9297-7268-11D1-B81A-00A076C01B0A} (CPC View ax Control) - http://www.cartesianinc.com/Products/CPCViewAX/Sdk/CpcViewAX.cab
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - file://C:\install.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/serialharvest/gwCID.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O18 - Filter: text/html - {8293D547-38DD-4325-B35A-F1817EDFA5FC} - C:\Program Files\Cas\Client\casmf.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: dnWhoDisp - Unknown owner - C:\Program Files\Rockwell Software\RSLINX\dnwhodisp.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Harmony - Rockwell Software Inc. - C:\PROGRA~1\ROCKWE~1\RSCOMMON\RSOBSERV.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: OPCEnum - Unknown owner - C:\Program Files\Common Files\OPC Foundation\OPCENUM.EXE
O23 - Service: RSLinx - Rockwell Software, Inc. - C:\PROGRA~1\ROCKWE~1\RSLINX\RSLINX.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Finally, here is the text file for the trojan, C:\log.txt:

C:\Temp


PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
Files Found in system Folder............
------------------------
C:\WINNT\system32\PSof1.exe: UPX!
C:\WINNT\system32\rtwpqhf.exe: UPX!
C:\WINNT\system32\dfrg.msc: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQAAAAAwGpEc213


Files Found in all users startup Folder............
------------------------
Files Found in all users windows Folder............
------------------------
Finished
bye
:confused:

Hi again. You still have a lot to remove from that log, but I did not notice that you have hijackthis in a temporary folder. Please move it to a permanent one and post another log.

Go here and download and run Silent Runners.vbs. It generates a log, please post the information back in this thread.
If you have a script blocking program, please allow the file to run. It is not malicious.

I have moved the HiJackThis program to C:\HiJackThis folder. I ran it again and the logfile is below. Also, I ran the silent runners program and I screen captured the message where it stored the file since it flashed it so quick. When I tried to locate the file, I could not find it. It said it was in a folder inside my Temporary Internet files folder but there were no folders. Any idea?

Logfile of HijackThis v1.99.1
Scan saved at 9:01:14 AM, on 6/26/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\GWMDMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINNT\GWHotKey.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINNT\system32\kpnplm.exe
C:\Program Files\Cas\Client\casclient.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Palm\HOTSYNC.EXE
C:\Palm\AlarmApp.exe
C:\WINNT\System32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\PROGRA~1\ROCKWE~1\RSCOMMON\RSOBSERV.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\OPC Foundation\OPCENUM.EXE
C:\PROGRA~1\ROCKWE~1\RSLINX\RSLINX.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.slingshot.com/firsttime.asp?dt=5
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINNT\cfgmgr52.dll (file missing)
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINNT\systb.dll (file missing)
O2 - BHO: (no name) - {C370527A-24A7-4583-BE01-72E59000EB17} - C:\WINNT\system32\n.dll (file missing)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe
O4 - HKLM\..\Run: [Multi-function Keyboard] GWHotKey.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [PSof1] C:\WINNT\system32\PSof1.exe
O4 - HKLM\..\Run: [VBouncer] C:\PROGRA~1\VBouncer\VirtualBouncer.exe
O4 - HKLM\..\Run: [C:\WINNT\VCMnet11.exe] C:\WINNT\VCMnet11.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINNT\system32\kpnplm.exe reg_run
O4 - HKLM\..\Run: [Win Server Updt] C:\WINNT\wupdt.exe
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [CAS Client] "C:\Program Files\Cas\Client\casclient.exe"
O4 - Startup: Alarm Manager.LNK = C:\Palm\AlarmApp.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Desktop Weather Authority.lnk = C:\Program Files\Common Files\Desktop Weather Authority\TrueWeather.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {5564F0EC-4CC3-4074-AD30-F5367B54F6F0} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {60B49C9B-0A91-4D5B-A891-4410DFAAE04D} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {C9A1862A-36DC-44D4-B6F9-F620322CBC27} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {0F7A9297-7268-11D1-B81A-00A076C01B0A} (CPC View ax Control) - http://www.cartesianinc.com/Products/CPCViewAX/Sdk/CpcViewAX.cab
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - file://C:\install.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/serialharvest/gwCID.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O18 - Filter: text/html - {8293D547-38DD-4325-B35A-F1817EDFA5FC} - C:\Program Files\Cas\Client\casmf.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: dnWhoDisp - Unknown owner - C:\Program Files\Rockwell Software\RSLINX\dnwhodisp.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Harmony - Rockwell Software Inc. - C:\PROGRA~1\ROCKWE~1\RSCOMMON\RSOBSERV.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: OPCEnum - Unknown owner - C:\Program Files\Common Files\OPC Foundation\OPCENUM.EXE
O23 - Service: RSLinx - Rockwell Software, Inc. - C:\PROGRA~1\ROCKWE~1\RSLINX\RSLINX.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

The silent runners log will be created wherever you ran it from. If you download silent runners to the desktop, the log will be created on the desktop. I will need to see a log.

===============

Please visit at least two of the following sites for an online virus scan:

BitDefender Free Online Virus Scan
http://www.bitdefender.com/scan/licence.php
Make sure you tick AutoClean under Scan Options.

Panda ActiveScan
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
Make sure you tick Disinfect automatically under Scan Options.

Housecall at TrendMicro
http://housecall.trendmicro.com/housecall/start_corp.asp
Make sure you tick Auto Clean.
When it completes, post back the full filename of any files that cannot be cleaned or deleted.

eTrust Antivirus Web Scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

===============

Go to Add/Remove programs and remove(uninstall) the following, if present:

Virtual Bouncer

The above could appear anywhere within the entry. Be careful not to remove any personal or system software.

===============

Run HiJackThis then:

1. Click "Open the Misc Tools Section"
2. Click "Open Process manager"

-

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

C:\WINNT\system32\kpnplm.exe
C:\Program Files\Cas\Client\casclient.exe

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

===============

Still in HiJackThis, click "Scan", then check(tick) the following, if present:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=

O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINNT\cfgmgr52.dll (file missing)
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINNT\systb.dll (file missing)
O2 - BHO: (no name) - {C370527A-24A7-4583-BE01-72E59000EB17} - C:\WINNT\system32\n.dll (file missing)

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O4 - HKLM\..\Run: [VBouncer] C:\PROGRA~1\VBouncer\VirtualBouncer.exe
O4 - HKLM\..\Run: [C:\WINNT\VCMnet11.exe] C:\WINNT\VCMnet11.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINNT\system32\kpnplm.exe reg_run
O4 - HKLM\..\Run: [Win Server Updt] C:\WINNT\wupdt.exe
O4 - HKCU\..\Run: [CAS Client] "C:\Program Files\Cas\Client\casclient.exe"

O9 - Extra button: Support - {5564F0EC-4CC3-4074-AD30-F5367B54F6F0} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {60B49C9B-0A91-4D5B-A891-4410DFAAE04D} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {C9A1862A-36DC-44D4-B6F9-F620322CBC27} - http://www.comcast.net/memberservices/ (file missing) (HKCU)

O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net

O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - file://C:\install.cab

Now, with all windows closed (including Internet Explorer) except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:

folders...

C:\Program Files\Cas
C:\PROGRA~1\VBouncer

files...

C:\WINNT\system32\kpnplm.exe
C:\WINNT\VCMnet11.exe
C:\WINNT\wupdt.exe

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in "Safe Mode".

-

Reboot.

===============

To help protect your system from hostile ActiveX content, or special 'downloadable' files:

Download, install and keep updated, SpywareBlaster. If you've installed it for the first time:

1) Check for any available updates; if present, they'll be automatically downloaded and installed.
2) Next, "Enable all protection".
3) Exit the program.

-

Note: Remember to regularly check for updates.

===============

After rebooting, rescan with hijackthis and post back a new log. Let me know how everything goes.

Okay. I have finally finished doing the last instructions you gave. Thanks again for your continued support.

I ran silent runner and here is the log:

"Silent Runners.vbs", revision 39, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"

Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\
"fgqhjbx.exe" = "C:\WINNT\system\fgqhjbx.exe" [file not found]
"jrjeqtceq.exe" = "C:\WINNT\system\jrjeqtceq.exe" [file not found]
"mldfq.exe" = "C:\WINNT\system\mldfq.exe" [file not found]
"wmwrkkdch.exe" = "C:\WINNT\system\wmwrkkdch.exe" [file not found]
"lrdxafpgnh.exe" = "C:\WINNT\system\lrdxafpgnh.exe" [file not found]

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"SpyKiller" = "C:\Program Files\SpyKiller\spykiller.exe /startup" [file not found]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"ATIModeChange" = "Ati2mdxx.exe" ["ATI Technologies, Inc."]
"GWMDMMSG" = "GWMDMMSG.exe" ["GTW"]
"SynTPLpr" = "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" ["Synaptics, Inc."]
"SynTPEnh" = "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" ["Synaptics, Inc."]
"ATIPTA" = "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" ["ATI Technologies, Inc."]
"GWMDMpi" = "C:\WINNT\GWMDMpi.exe" [null data]
"Multi-function Keyboard" = "GWHotKey.exe" ["BillP Studios"]
"ccApp" = ""C:\Program Files\Common Files\Symantec Shared\ccApp.exe"" ["Symantec Corporation"]
"ccRegVfy" = ""C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"" ["Symantec Corporation"]
"AdaptecDirectCD" = ""C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"" ["Roxio"]
"MMTray" = "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe" ["MUSICMATCH, Inc."]
"LWBMOUSE" = "C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe" [empty string]
"BJCFD" = "C:\Program Files\BroadJump\Client Foundation\CFD.exe" ["BroadJump, Inc."]
"ComcastSUPPORT" = "C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start" [null data]
"Symantec NetDriver Monitor" = "C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer" ["Symantec Corporation"]
"PSof1" = "C:\WINNT\system32\PSof1.exe" [null data]
"KavSvc" = "C:\WINNT\system32\kpnplm.exe reg_run" [null data]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {CLSID}\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINNT\System32\hticons.dll" ["Hilgraeve, Inc."]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{5E44E225-A408-11CF-B581-008029601108}" = "Adaptec DirectCD Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Roxio\EASYCD~1\DirectCD\Shellex.dll" ["Roxio"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{54D9498B-CF93-414F-8984-8CE7FDE0D391}" = "ewido shell guard"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\shellhook.dll" ["TODO: <Firmenname>"]

HKLM\Software\Classes\PROTOCOLS\Filter\
INFECTION WARNING! text/html\CLSID = "{8293D547-38DD-4325-B35A-F1817EDFA5FC}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Cas\Client\casmf.dll" [file not found]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\context.dll" ["ewido networks"]
gxtxsqmg\(Default) = "{5733f8c1-e4df-4bf7-a6eb-05e82e60213a}"
-> {CLSID}\InProcServer32\(Default) = "C:\WINNT\system32\rsqsg.dll" [null data]
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\context.dll" ["ewido networks"]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

Active Desktop and Wallpaper:
-----------------------------

Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Administrator\Application Data\Microsoft\Internet Explorer\Internet Explorer Wallpaper.bmp"

Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINNT\System32\MAGNAO~1.SCR" (MagnaOnly.scr) [null data]

Startup items in "Administrator" & "All Users" startup folders:
---------------------------------------------------------------

C:\Documents and Settings\Administrator\Start Menu\Programs\Startup
"Alarm Manager" -> shortcut to: "C:\Palm\AlarmApp.exe" ["Palm, Inc."]
INFECTION WARNING! "PowerReg Scheduler.exe" [empty string]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Acrobat Assistant" -> shortcut to: "C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe" ["Adobe Systems Inc."]
"Desktop Weather Authority" -> shortcut to: "C:\Program Files\Common Files\Desktop Weather Authority\TrueWeather.exe -d 10,000" ["Digital Information Network"]
"HotSync Manager" -> shortcut to: "C:\Palm\HOTSYNC.EXE" ["Palm, Inc."]
"Microsoft Office" -> shortcut to: "C:\Program Files\Microsoft Office\Office10\OSA.EXE -b -l" [MS]

Enabled Scheduled Tasks:
------------------------

"Backup" -> launches: "C:\WINNT\system32\ntbackup.exe" [MS]
"Norton AntiVirus - Scan my computer" -> launches: "C:\PROGRA~1\NORTON~1\NAVW32.exe /task:C:\DOCUME~1\ALLUSE~1\APPLIC~1\Symantec\NORTON~1\Tasks\mycomp.sca" ["Symantec Corporation"]
"Symantec NetDetect" -> launches: "C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE" ["Symantec Corporation"]

Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 20
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05

Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{85D1F590-48F4-11D9-9669-0800200C9A66}\
"MenuText" = "Uninstall BitDefender Online Scanner v8"
"Exec" = "%windir%\bdoscandel.exe" [null data]

{CD67F990-D8E9-11D2-98FE-00C0F0318AFE}\

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]

Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

Ati HotKey Poller, Ati HotKey Poller, "C:\WINNT\System32\Ati2evxx.exe" ["ATI Technologies Inc."]
ewido security suite control, ewido security suite control, "C:\Program Files\ewido\security suite\ewidoctrl.exe" ["ewido networks"]
ewido security suite guard, ewido security suite guard, "C:\Program Files\ewido\security suite\ewidoguard.exe" ["ewido networks"]
Harmony, Harmony, "C:\PROGRA~1\ROCKWE~1\RSCOMMON\RSOBSERV.EXE" ["Rockwell Software Inc."]
Norton AntiVirus Auto Protect Service, navapsvc, ""C:\Program Files\Norton AntiVirus\navapsvc.exe"" ["Symantec Corporation"]
OPCEnum, OPCEnum, "C:\Program Files\Common Files\OPC Foundation\OPCENUM.EXE" [empty string]
RSLinx, RSLinx, "C:\PROGRA~1\ROCKWE~1\RSLINX\RSLINX.EXE /SERVICE" ["Rockwell Software, Inc."]
Symantec Event Manager, ccEvtMgr, ""C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"" ["Symantec Corporation"]
SymWMI Service, SymWSC, ""C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe"" ["Symantec Corporation"]

----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points and all Registry CLSIDs for dormant Explorer Bars,
use the -supp parameter or answer "Yes" at the first message box.
---------- (total run time: 30 seconds, including 7 seconds for message boxes)

I ran 3 of the 4 online virus scans and each of them found infections. I found the name of three of them: Win32.Qoologic.K; Win32.Bettlnet.X; Win32.SillyDi.NB. Virtual Bouncer was not installed. I noticed that a CASStub folder existed underneath the CAS folder I deleted. Is this a problem? I checked all of the files that were present and ran fix inside of HiJackThis. Rebooted and ran HiJackThis again. Here is the log:

Logfile of HijackThis v1.99.1
Scan saved at 6:08:40 PM, on 6/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\GWMDMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINNT\GWHotKey.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINNT\system32\kpnplm.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Common Files\Desktop Weather Authority\TrueWeather.exe
C:\Palm\HOTSYNC.EXE
C:\Palm\AlarmApp.exe
C:\WINNT\System32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\PROGRA~1\ROCKWE~1\RSCOMMON\RSOBSERV.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\OPC Foundation\OPCENUM.EXE
C:\PROGRA~1\ROCKWE~1\RSLINX\RSLINX.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HiJackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.slingshot.com/firsttime.asp?dt=5
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe
O4 - HKLM\..\Run: [Multi-function Keyboard] GWHotKey.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [PSof1] C:\WINNT\system32\PSof1.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINNT\system32\kpnplm.exe reg_run
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - Startup: Alarm Manager.LNK = C:\Palm\AlarmApp.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Desktop Weather Authority.lnk = C:\Program Files\Common Files\Desktop Weather Authority\TrueWeather.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0F7A9297-7268-11D1-B81A-00A076C01B0A} (CPC View ax Control) - http://www.cartesianinc.com/Products/CPCViewAX/Sdk/CpcViewAX.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/serialharvest/gwCID.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O18 - Filter: text/html - {8293D547-38DD-4325-B35A-F1817EDFA5FC} - C:\Program Files\Cas\Client\casmf.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: dnWhoDisp - Unknown owner - C:\Program Files\Rockwell Software\RSLINX\dnwhodisp.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Harmony - Rockwell Software Inc. - C:\PROGRA~1\ROCKWE~1\RSCOMMON\RSOBSERV.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: OPCEnum - Unknown owner - C:\Program Files\Common Files\OPC Foundation\OPCENUM.EXE
O23 - Service: RSLinx - Rockwell Software, Inc. - C:\PROGRA~1\ROCKWE~1\RSLINX\RSLINX.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

I believe that this is all that I was supposed to provide you. Thanks again for your help.

You have done well :). The CASStub folder can be deleted too.

-

Download the attached zip file and unzip fixme.reg. Close all browser windows. Double click to run it and when asked if you want to merge with your registry, answer yes.

-

Download the Pocket KillBox
Unzip the file to your desktop.
Run Pocket Killbox and paste the full file path of the below file in the box and click on Standard File Kill and End Explorer Shell While Killing File. Click on the button with the red circle and an X in the middle after you the file.

C:\WINNT\system32\kpnplm.exe

Reboot afterwards if the file is successfully deleted.

If the file is not deleted, do not reboot yet. Run Pocket Killbox again and paste the full file path in the box and click on Delete on Reboot. Next click on the button with the red circle and an X in the middle. You will get a message saying "File with be deleted on next reboot, Process and Reboot now?" Click "Yes" to reboot.

-

Download rkfiles.zip
http://skads.org/special/rkfiles.zip
Unzip the contents to a permanent folder.

Reboot in Safe mode.

Doubleclick rkfiles.bat
It will scan for a while, so please be patient.
Wait till the DOS window closes and reboot back to normal mode.

To save some time, could you please have all the files that rkfiles finds uploaded for an online scan here;

http://virusscan.jotti.org/

Post the contents of C:\log.txt in your next reply.

-

Rescan with hijackthis and post another log please.

Okay. Here is my log.txt file and my HiJackThis logfile after doing your last instructions.

Logfile of HijackThis v1.99.1
Scan saved at 12:11:17 PM, on 6/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\GWMDMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINNT\GWHotKey.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINNT\system32\kpnplm.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Common Files\Desktop Weather Authority\TrueWeather.exe
C:\Palm\HOTSYNC.EXE
C:\Palm\AlarmApp.exe
C:\WINNT\System32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\PROGRA~1\ROCKWE~1\RSCOMMON\RSOBSERV.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\OPC Foundation\OPCENUM.EXE
C:\PROGRA~1\ROCKWE~1\RSLINX\RSLINX.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\HiJackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.slingshot.com/firsttime.asp?dt=5
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe
O4 - HKLM\..\Run: [Multi-function Keyboard] GWHotKey.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [PSof1] C:\WINNT\system32\PSof1.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINNT\system32\kpnplm.exe reg_run
O4 - Startup: Alarm Manager.LNK = C:\Palm\AlarmApp.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Desktop Weather Authority.lnk = C:\Program Files\Common Files\Desktop Weather Authority\TrueWeather.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0F7A9297-7268-11D1-B81A-00A076C01B0A} (CPC View ax Control) - http://www.cartesianinc.com/Products/CPCViewAX/Sdk/CpcViewAX.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/serialharvest/gwCID.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O18 - Filter: text/html - {8293D547-38DD-4325-B35A-F1817EDFA5FC} - C:\Program Files\Cas\Client\casmf.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: dnWhoDisp - Unknown owner - C:\Program Files\Rockwell Software\RSLINX\dnwhodisp.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Harmony - Rockwell Software Inc. - C:\PROGRA~1\ROCKWE~1\RSCOMMON\RSOBSERV.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: OPCEnum - Unknown owner - C:\Program Files\Common Files\OPC Foundation\OPCENUM.EXE
O23 - Service: RSLinx - Rockwell Software, Inc. - C:\PROGRA~1\ROCKWE~1\RSLINX\RSLINX.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

C:\RKFiles

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
Files Found in system Folder............
------------------------
C:\WINNT\system32\PSof1.exe: UPX!
C:\WINNT\system32\dfrg.msc: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQAAAAAwGpEc213

Files Found in all users startup Folder............
------------------------
Files Found in all users windows Folder............
------------------------
Finished
bye

Proving difficult. There is an entry there that I previously missed.

===============

Open a command prompt by going to the start menu and then select 'Run'.

In the box that pops up type in 'cmd'. The command prompt will open.

OR

You can go to Start -> Programs -> Accessories -> Command Prompt. Unregister the dll(s) we're going to remove, by entering the following:

regsvr32 /u casmf.dll

It's ok, if these aren't found or 'error' out. If you want, just copy and paste the individual lines to the command prompt to save typing them in.

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Run HiJackThis then:

1. Click "Open the Misc Tools Section"
2. Click "Open Process manager"

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Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

C:\WINNT\system32\kpnplm.exe

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

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Still in HiJackThis, click "Scan", then check(tick) the following, if present:

O4 - HKLM\..\Run: [PSof1] C:\WINNT\system32\PSof1.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINNT\system32\kpnplm.exe reg_run

O18 - Filter: text/html - {8293D547-38DD-4325-B35A-F1817EDFA5FC} - C:\Program Files\Cas\Client\casmf.dll

Now, with all windows closed (including Internet Explorer) except HiJackThis, click "Fix checked".

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Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:

folders...

C:\Program Files\Cas

files...

C:\WINNT\system32\kpnplm.exe
C:\WINNT\system32\PSof1.exe

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Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in "Safe Mode".

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Reboot.

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After rebooting, rescan with hijackthis and post back a new log. Let me know how everything goes.

When I typed in the unregistration command prompt instruction, it stated that the casmf.dll file could not be found. I'm a little confused. What other dll's should I be unregistering. I sounds like I need to type in this command prompt for several dll's. Maybe I misunderstood your instructions. I didn't execute the remaining instructions since I ran into this confusion. Thanks again for your help.

When I typed in the unregistration command prompt instruction, it stated that the casmf.dll file could not be found.

Try using the full path of the file when you unregister it:

regsvr32 /u C:\Program Files\Cas\Client\casmf.dll