removing about blank virus

You definitely have a variant of the "about:blank" family of infections, and possibly one or two other infections as well.

We'll need to run a few automated removal tools in order to clean things up most thoroughly. Please do the following:

1. Download and install these three about:blank removal tools into their own separate folders:

CWShredder
HSRemove
about:Buster

2. Open CWShredder and about:buster and click each program's Update button to install the latest detection definitions. Do not run a scan with either program yet; just close each one when it has finished installing its updates.

3. Reboot into safe mode (you get to the safe mode boot option by hitting the F8 key as your computer is starting up)

- Open CWShredder and run it by clicking the "Fix" button. Close the program when it finishes with its fixes.

- Open about:buster and click the "Begin Removal" button. Close it when it finishes.

- Open HSRemove and click "Scan and Remove". Close it when it finishes.

4. While still in Safe Mode:

- Open Windows Explorer, and in the Folder Options->View settings under the Tools menu, select "show hidden files and folders", and uncheck "Hide protected operating system files" and "Hide extentions for known file types".

- For every user account listed under C:\Documents and Settings, delete the entire contents of the following folders (but not the folders themselves):

(Important: One of the normal steps in eliminating malicious programs is to entirely delete the contents of all Temp folders. Given that, if any data that you care about is living in those Temp folders, you need to move it to a safe location now, or it will be erased along with everything else!)

1. Cookies
2. Local Settings\Temp
3. Local Settings\History
4. Local Settings\Temporary Internet Files

- Delete the entire content of your C:\Windows\Temp folder.

- Delete the entire content of your C:\Windows\Prefetch folder.

Note- If you get any messages concerning the deletion of system files such as desktop.ini or index.dat, just choose to delete those files; they'll be automatically regenerated by Windows if needed. Windows will allow you to delete the versions of those files which exist in sub-folders within the main Temp/Temorary folders, but might not let you delete the versions of those files that exist in the main Temp folders themselves; this is normal and OK.

- Empty your Recycle Bin.

- Reboot normally.

5. Download, install, and run the following spyware detection and removal tools (use each program's online update function before running them to make sure you have the most current updates installed).

After each utility completes its fixes, reboot before continuing on to the next utility; have the utilities fix all of the problematic/malicious items they find:

ewido Security Suite - http://www.ewido.net/en/download/
Microsoft Anti-Spyware beta - http://www.microsoft.com/downloads/...&displaylang=en
Ad Aware SE Personal - http://www.lavasoftusa.com/
SpyBot Search & Destroy - http://www.safer-networking.org/

6. Run HijackThis again and post a new log.

still got the about blank :evil:

its a tough one

here's the latest hjt

Logfile of HijackThis v1.99.1
Scan saved at 19:22:47, on 2005-07-07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HijackThis.exe

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe (file missing)
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

The middle half of your log is missing; can you post another please?

Logfile of HijackThis v1.99.1
Scan saved at 00:44:13, on 2005-07-08
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\guy grenon\My Documents\Unzipped\IEXPLORE\iexplore.exe
C:\Program Files\HijackThis.exe

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe (file missing)
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

that is the whole thing,the rest must of been deleted by the shredder

ewido,registry mecanic,doesnt give me anything else :eek:

That is truly weird; I've never seen that happen to a log before.

CWShredder and friends wouldn't be responsible for it; many of the missing entries are entirely legit and wouldn't have been touched by the utilities. This most likely isn't the case, but those logs weren't done in Safe Mode or anything like that, were they?

Also- what the heck is this new entry?:

C:\Documents and Settings\guy grenon\My Documents\Unzipped\IEXPLORE\iexplore.exe

I definitely don't like the looks of that one.

yes looks like it was zipped

changed it to firefox,and no im not in safe mode

here's the latest log from hjt

Logfile of HijackThis v1.99.1
Scan saved at 19:52:12, on 2005-07-08
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\SPYWAR~1\swdoctor.exe
C:\Program Files\Trend Micro\Tmas\Tmas.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.canoe.qc.ca/
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe (file missing)
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

I'm really not sure what happened to those logs, but given their incomplete state, there's not much of anything to work with in them.

Let's se if we can get things back to at least somewhere near normal:

1. Download and run IEFix. Reboot when finished.

2. Download and run CCleaner. Again, reboot when finished.

3. Do another run of ewido, MS Antispyware, etc.

4. Post another log; hopefully we'll see some improvement.