Help. I bought a HP scanjet 3970 and hooked it up to my G4 Mac, The scanner goes on when I start the computer but when I go to scan it does not seem to recognize the software. I cannot scan by using the buttons on the scanner either. It also will not allow me to change the preferences. Everything freezes. I had the scanner plugged in through a Belkin TetraHub but I got no response so I went directly through the Mac. Still nothing. I now also get a message when I power up that says "insert iomega disk" which I cancel. I have practically the same set-up at home with my laptop G4 and a different model HP scanner and works perfectly.
tommy
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Jump to PostHello,
Are you using Mac OS X, or Mac OS 9? I am assuming that this is connected via USB. I also wonder if you installed the software that came with the unit (you don't mention it).
Let us know.
Christian
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kc0arf
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yeahyys
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tommy
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plopthegeek
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