On 11/17 I got a facebook email that said it was from a friend saying "You've been filmed! Haven't you noticed?" and the text was WOW LOL http://and a really long link. I of course clicked on it being the dumba** that I am :) and it said "link expired or removed". Then I googled it and it said it was a virus that if I clicked the link, would bring me to a website of porn and then install a trojan. I thought I was in the clear because 1) I didn't reach a website, and 2) I ran my full NOrton 2009 system scan and it didn't find anything. However, ever since, I have been unable to connect to the inet. It says "no connection available", although I have 2 computers connecting to it just fine. I've been on the phone to my isp, who referred me to Dell, who tried to run an ipconfig (it wouldn't) and to restore my system to an earlier date (it wouldn't) so then referred me to Norton, who can't help me because I can't connect to them from the infected pc because the nature of the infection is I can't connect to the internet. Any ideas on what my next step should be?
jtro1988 0 Newbie Poster
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Jump to PostWe need more info on the specific computer. What os is it running? Do you currently have an anti-virus program on it? Do you have a firewall on it?
Jump to PostHow are you normally connected to the internet?
Since you have other computers able to connect to the internet use one of those to download MBA-M. Save it to a disk and then …
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jholland1964 650 Posting Expert Team Colleague Featured Poster
jtro1988 0 Newbie Poster
jtro1988 0 Newbie Poster
jtro1988 0 Newbie Poster
jholland1964 650 Posting Expert Team Colleague Featured Poster
jtro1988 0 Newbie Poster
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