Hello,
would anyone be kind enough to help me tackle the ever-annoyign Spyware Quake popping up every minute? The homepage of IE keeps changing to bestsecurityguide.com all the time as well and there's a message coming up saying my Internet security settings have been changed (I click 'yes' to set them back to default but the message keeps coming back).

I was told to use Smitrem and, if it doesn't help, ask for help with logs.

Silent Runners:

"Silent Runners.vbs", revision 44, [url]http://www.silentrunners.org/[/url]
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"Yahoo! Pager" = "C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet" [file not found]
"MSMSGS" = ""C:\Program Files\Messenger\msmsgs.exe" /background" [MS]
"Spyware Cleaner" = ""C:\Program Files\Spyware Cleaner\SpywareCleaner.Exe" /boot" [file not found]
"updateMgr" = "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_5 -reboot 1" ["Adobe Systems Incorporated"]
"IncrediMail" = "C:\Program Files\IncrediMail\bin\IncMail.exe /c" ["IncrediMail, Ltd."]
"MsnMsgr" = ""C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\ {++}
"nvctrl.exe" = "nvctrl.exe" [null data]
"wininet.dll" = "dfrgsrv.exe" [null data]
"kernel32.dll" = "C:\WINDOWS\system32\mssearchnet.exe" [null data]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"IgfxTray" = "C:\WINDOWS\system32\igfxtray.exe" ["Intel Corporation"]
"High Definition Audio Property Page Shortcut" = "HDAudPropShortcut.exe" ["Windows (R) Server 2003 DDK provider"]
"CHotkey" = "zHotkey.exe" [empty string]
"ShowWnd" = "ShowWnd.exe" [null data]
"RemoteControl" = ""C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"" ["Cyberlink Corp."]
"NeroFilterCheck" = "C:\WINDOWS\system32\NeroCheck.exe" ["Ahead Software Gmbh"]
"SoundMan" = "SOUNDMAN.EXE" ["Realtek Semiconductor Corp."]
"SunKistEM" = "C:\Program Files\Digital Media Reader\shwiconem.exe" ["Alcor Micro, Corp."]
"(Default)" = (empty string)
"AlcWzrd" = "ALCWZRD.EXE" ["RealTek Semicoductor Corp."]
"Alcmtr" = "ALCMTR.EXE" ["Realtek Semiconductor Corp."]
"FaxCenterServer" = ""C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s" [null data]
"Lexmark 5200 series" = ""C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"" ["Lexmark International, Inc."]
"LXBTCATS" = "rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,_RunDLLEntry@16" [MS]
"VSOCheckTask" = ""c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask" ["McAfee, Inc."]
"VirusScan Online" = ""c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"" ["McAfee, Inc."]
"MCAgentExe" = "c:\PROGRA~1\mcafee.com\agent\mcagent.exe" ["McAfee, Inc"]
"MCUpdateExe" = "c:\PROGRA~1\mcafee.com\agent\mcupdate.exe" ["McAfee, Inc"]
"DSLSTATEXE" = "C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon" ["GlobespanVirata, Inc."]
"DSLAGENTEXE" = "C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe" [null data]
"Spyware Stormer" = "C:\Program Files\Spyware Stormer\SpywareStormer.Exe" ["Spyware Stormer Inc."]
"Media Gateway" = "C:\Program Files\Media Gateway\MediaGateway.exe" [empty string]
"j17j8afj" = "C:\WINDOWS\system32\j17j8afj.exe" [empty string]
"RealTray" = "C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER" ["RealNetworks, Inc."]
"iTunesHelper" = ""C:\Program Files\iTunes\iTunesHelper.exe"" ["Apple Computer, Inc."]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"DataLayer" = "C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE" ["Nokia Mobile Phones Ltd."]
"PCSuiteTrayApplication" = "C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE" [empty string]
"btbb_wcm_McciTrayApp" = "C:\Program Files\btbb_wcm\McciTrayApp.exe" ["Motive Communications, Inc."]
"BBDial" = "C:\Program Files\BT Voyager 105 ADSL Modem\BT Broadband.exe" ["BT"]
"New.net Startup" = "rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,ClientStartup -s" [MS]
"TBPS" = "C:\PROGRA~1\Toolbar\TBPS.exe" ["WebSearch"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{7a932ed2-1737-4ab8-b84d-c71779958551}\(Default) = (no title provided)
  -> {HKLM...CLSID} = "Nothing"
                   \InProcServer32\(Default) = "C:\WINDOWS\system32\hp72AF.tmp" [null data]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
  -> {HKLM...CLSID} = "Display Panning CPL Extension"
                   \InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
  -> {HKLM...CLSID} = "HyperTerminal Icon Ext"
                   \InProcServer32\(Default) = "C:\WINDOWS\system32\hticons.dll" ["Hilgraeve, Inc."]
"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"
  -> {HKLM...CLSID} = "Portable Media Devices"
                   \InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
  -> {HKLM...CLSID} = "Portable Media Devices Menu"
                   \InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{21569614-B795-46b1-85F4-E737A8DC09AD}" = "Shell Search Band"
  -> {HKLM...CLSID} = "Shell Search Band"
                   \InProcServer32\(Default) = "C:\WINDOWS\system32\browseui.dll" [MS]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"
  -> {HKLM...CLSID} = "iTunes"
                   \InProcServer32\(Default) = "C:\Program Files\iTunes\iTunesMiniPlayer.dll" ["Apple Computer, Inc."]
"{40950107-FEA6-4d53-A65F-B2DCBA57DD58}" = "Nokia Phone Browser"
  -> {HKLM...CLSID} = "Nokia Phone Browser"
                   \InProcServer32\(Default) = "C:\Program Files\Nokia\Nokia PC Suite 6\Components\PhoneBrowserComponents\NokiaPhoneBrowser.dll" ["Nokia"]
"{FBFE7864-D495-41f0-B7DC-4BB601CC295E}" = "Contact View"
  -> {HKLM...CLSID} = "Contact View"
                   \InProcServer32\(Default) = "C:\Program Files\Nokia\Nokia PC Suite 6\Components\PhoneBrowserComponents\ContactView.dll" ["Nokia"]
"{e82a2d71-5b2f-43a0-97b8-81be15854de8}" = "ShellLink for Application References"
  -> {HKLM...CLSID} = "ShellLink for Application References"
                   \InProcServer32\(Default) = "C:\WINDOWS\system32\dfshim.dll" [MS]
"{E37E2028-CE1A-4f42-AF05-6CEABC4E5D75}" = "Shell Icon Handler for Application References"
  -> {HKLM...CLSID} = "Shell Icon Handler for Application References"
                   \InProcServer32\(Default) = "C:\WINDOWS\system32\dfshim.dll" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\
INFECTION WARNING! "{E2CA7CD1-1AD9-F1C4-3D2A-DC1A33E7AF9D}" = "USB Ware"
  -> {HKCU...CLSID} = (no title provided)
                   \InProcServer32\(Default) = "C:\WINDOWS\system32\stickrep.dll" [null data]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
INFECTION WARNING! igfxcui\DLLName = "igfxsrvc.dll" ["Intel Corporation"]
INFECTION WARNING! systapi\DLLName = "C:\WINDOWS\inf\systapi.dll" [file not found]

HKLM\Software\Classes\Folder\shellex\ColumnHandlers\
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
  -> {HKLM...CLSID} = "PDF Shell Extension"
                   \InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]


Active Desktop and Wallpaper:
-----------------------------

Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Shelley Harrison\My Documents\DVS_WALL.BMP"


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\system32\ssstars.scr" [MS]


Startup items in "Shelley Harrison" & "All Users" startup folders:
------------------------------------------------------------------

C:\Documents and Settings\Shelley Harrison\Start Menu\Programs\Startup
"Adobe Gamma" -> shortcut to: "C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe" ["Adobe Systems, Inc."]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Adobe Reader Speed Launch" -> shortcut to: "C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe" ["Adobe Systems Incorporated"]
"BigFix" -> shortcut to: "C:\Program Files\BigFix\BigFix.exe  /atstartup" ["BigFix Inc."]
"BT Broadband Desktop Help" -> shortcut to: "C:\Program Files\BT Broadband Desktop Help\bin\matcli.exe -boot" ["Motive Communications, Inc."]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000004\LibraryPath = "%SystemRoot%\System32\nwprovau.dll" [MS]
000000000005\LibraryPath = "C:\Program Files\NewDotNet\newdotnet7_22.dll" ["New.net, Inc."]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
C:\Program Files\NewDotNet\newdotnet7_22.dll ["New.net, Inc."], 01 - 02, 42 - 43
%SystemRoot%\system32\mswsock.dll [MS], 03 - 05, 08 - 41
%SystemRoot%\system32\rsvpsp.dll [MS], 06 - 07


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\
"{339BB23F-A864-48C0-A59F-29EA915965EC}"
  -> {HKLM...CLSID} = "&Search Toolbar"
                   \InProcServer32\(Default) = "C:\PROGRA~1\Toolbar\toolbar.dll" ["WebSearch"]

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{339BB23F-A864-48C0-A59F-29EA915965EC}"
  -> {HKLM...CLSID} = "&Search Toolbar"
                   \InProcServer32\(Default) = "C:\PROGRA~1\Toolbar\toolbar.dll" ["WebSearch"]
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}"
  -> {HKLM...CLSID} = "Yahoo! Toolbar"
                   \InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll" [file not found]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{BA52B914-B692-46C4-B683-905236F6F655}" = "McAfee VirusScan"
  -> {HKLM...CLSID} = "McAfee VirusScan"
                   \InProcServer32\(Default) = "c:\progra~1\mcafee.com\vso\mcvsshl.dll" ["McAfee, Inc."]
"{339BB23F-A864-48C0-A59F-29EA915965EC}" = (no title provided)
  -> {HKLM...CLSID} = "&Search Toolbar"
                   \InProcServer32\(Default) = "C:\PROGRA~1\Toolbar\toolbar.dll" ["WebSearch"]
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = (no title provided)
  -> {HKLM...CLSID} = "Yahoo! Toolbar"
                   \InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll" [file not found]

Explorer Bars

HKCU\Software\Microsoft\Internet Explorer\Explorer Bars\
{21569614-B795-46B1-85F4-E737A8DC09AD}\(Default) = (no title provided)
  -> {HKLM...CLSID} = "Shell Search Band"
                   \InProcServer32\(Default) = "C:\WINDOWS\system32\browseui.dll" [MS]

HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\
{FE54FA40-D68C-11D2-98FA-00C0F0318AFE}\(Default) = (no title provided)
  -> {HKLM...CLSID} = "Real.com"
                   \InProcServer32\(Default) = "C:\WINDOWS\system32\Shdocvw.dll" [MS]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{08B0E5C0-4FCB-11CF-AAA5-00401C608501}"
  -> {HKLM...CLSID} = "Web Browser Applet Control"
                   \InProcServer32\(Default) = "C:\WINDOWS\system32\msjava.dll" [MS]

{CD67F990-D8E9-11D2-98FE-00C0F0318AFE}\
"ButtonText" = "Real.com"

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Miscellaneous IE Hijack Points
------------------------------

C:\WINDOWS\INF\IERESET.INF (used to "Reset Web Settings")

Added lines (compared with English-language version):
[Strings]: START_PAGE_URL=http://www.wanadoo.co.uk

Missing lines (compared with English-language version):
[Strings]: 1 line


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

AOL Connectivity Service, AOL ACS, "C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe" ["America Online, Inc."]
iPodService, iPodService, "C:\Program Files\iPod\bin\iPodService.exe" ["Apple Computer, Inc."]
IPv6 Helper Service, 6to4, "C:\WINDOWS\system32\svchost.exe -k netsvcs" {"C:\WINDOWS\System32\6to4svc.dll" [MS]}
McAfee Task Scheduler, McTskshd.exe, "c:\PROGRA~1\mcafee.com\agent\mctskshd.exe" ["McAfee, Inc"]
McAfee WSC Integration, McDetect.exe, "c:\program files\mcafee.com\agent\mcdetect.exe" ["McAfee, Inc"]
McAfee.com McShield, McShield, "c:\PROGRA~1\mcafee.com\vso\mcshield.exe" ["Network Associates, Inc."]
McAfee.com VirusScan Online Realtime Engine, MCVSRte, "c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe /Embedding" ["McAfee, Inc"]
SmartLinkService, SLService, "slserv.exe" [" "]
WebSeach Toolbar support NT service, TBPSSvc, "C:\PROGRA~1\Toolbar\TBPSSvc.exe" [null data]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\system32\wdfmgr.exe" [MS]


Print Monitors:
---------------

HKLM\System\CurrentControlSet\Control\Print\Monitors\
5200 Series Port\Driver = "lxbtlmpm.DLL" ["Lexmark International, Inc."]
Lexmark Print-2-Fax Port\Driver = "LXPRMON.DLL" [null data]


----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
  launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
  DLL launch points and all Registry CLSIDs for dormant Explorer Bars,
  use the -supp parameter or answer "No" at the first message box.
---------- (total run time: 33 seconds, including 7 seconds for message boxes)

HijackThis:

Logfile of HijackThis v1.99.1
Scan saved at 20:28:56, on 13/04/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\mssearchnet.exe
C:\WINDOWS\system32\nvctrl.exe
C:\WINDOWS\zHotkey.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\WINDOWS\ALCWZRD.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe
C:\Program Files\Lexmark 5200 series\lxbtbmon.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\Program Files\Media Gateway\MediaGateway.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\WINDOWS\system32\j17j8afj.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
C:\Program Files\btbb_wcm\McciTrayApp.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\BigFix\BigFix.exe
C:\PROGRA~1\Toolbar\TBPSSvc.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\PROGRA~1\Toolbar\PIB.exe
C:\Program Files\BT Broadband Desktop Help\bin\BTHelp.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\BT Broadband Desktop Help\bin\mpbtn.exe
C:\PROGRA~1\Motive\Common\MOTIVE~1.EXE
C:\Program Files\iPod\bin\iPodService.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\SpywareQuake\SpywareQuake.exe
C:\Program Files\SpywareQuake\SpywareQuake.exe
C:\PROGRA~1\Toolbar\TBPS.exe
c:\PROGRA~1\Toolbar\WSG.exe
c:\PROGRA~1\Toolbar\radio.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\SHELLE~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis_199.zip\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [url]http://www.wanadoo.co.uk[/url]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = [url]http://www.websearch.com/ie.aspx?tb_id=50245[/url]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = [url]http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html[/url]
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = [url]http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/[/url]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O2 - BHO: Nothing - {7a932ed2-1737-4ab8-b84d-c71779958551} - C:\WINDOWS\system32\hp72AF.tmp
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll (file missing)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [ShowWnd] ShowWnd.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [Spyware Stormer] C:\Program Files\Spyware Stormer\SpywareStormer.Exe
O4 - HKLM\..\Run: [Media Gateway] C:\Program Files\Media Gateway\MediaGateway.exe
O4 - HKLM\..\Run: [j17j8afj] C:\WINDOWS\system32\j17j8afj.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] C:\Program Files\btbb_wcm\McciTrayApp.exe
O4 - HKLM\..\Run: [BBDial] C:\Program Files\BT Voyager 105 ADSL Modem\BT Broadband.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,ClientStartup -s
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Spyware Cleaner] "C:\Program Files\Spyware Cleaner\SpywareCleaner.Exe" /boot
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_5 -reboot 1
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: BT Broadband Desktop Help.lnk = C:\Program Files\BT Broadband Desktop Help\bin\matcli.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O17 - HKLM\System\CCS\Services\Tcpip\..\{33C7E581-D64A-4FD6-AE45-7DF6CCB9CF5D}: NameServer = 194.74.65.68 194.72.9.34
O17 - HKLM\System\CS1\Services\Tcpip\..\{33C7E581-D64A-4FD6-AE45-7DF6CCB9CF5D}: NameServer = 194.74.65.68 194.72.9.34
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: systapi - C:\WINDOWS\inf\systapi.dll (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbtcoms.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: SmartLinkService (SLService) -   - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: WebSeach Toolbar support NT service (TBPSSvc) - Unknown owner - C:\PROGRA~1\Toolbar\TBPSSvc.exe

Any help would be greatly appreciated.

Hi, run HJT again, and check the following items.


R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50245

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa

O2 - BHO: Nothing - {7a932ed2-1737-4ab8-b84d-c71779958551} - C:\WINDOWS\system32\hp72AF.tmp

O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll

O4 - HKLM\..\Run: [Media Gateway] C:\Program Files\Media Gateway\MediaGateway.exe

O4 - HKLM\..\Run: [j17j8afj] C:\WINDOWS\system32\j17j8afj.exe

O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,ClientStartup -s

O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe

O4 - HKCU\..\Run: [Spyware Cleaner] "C:\Program Files\Spyware Cleaner\SpywareCleaner.Exe" /boot

O20 - Winlogon Notify: systapi - C:\WINDOWS\inf\systapi.dll (file missing)


Click Fix Checked.

----------------------------------------------------------------------

Go to Start>Control Panel>Add/Remove programs.

Uninstall anything that has to do with.


Spyware Cleaner

Media Gateway

NewDotNet

New.Net

----------------------------------------------------------------------

Download pocket killbox from http://www.thespykiller.co.uk/files/killbox.exe & put it on the desktop where you can find it easily Now Start killbox Copy the list of files below to the clipboard by selecting all of them with your mouse (Left click the start of the list and drag the mouse to the bottom of the list) and when they are all selected ( highlighted in blue) right click on any part of the blue area and say copy
In the Killbox, Go to the toolbar press file and select Paste from clipboard. The first file name will appear in the window and if the file exists it will appear in blue under that window then select standard file kill, press the red X button, say yes to the prompt and once the file deleted message comes up then press the red X again and continue to press untill the last file on the list appears in the window & it says deleted.

File List


C:\WINDOWS\system32\mssearchnet.exe

C:\WINDOWS\system32\nvctrl.exe

C:\WINDOWS\system32\j17j8afj.exe

---------------------------------------------------------------------------
Then please download ewido - www.ewido.net - Install. Update. Scan. Remove anything it finds.

Post anew HJT log, and the ewido log.

The Killbox thing only managed to delete one of the three files, the C:\WINDOWS\system32\j17j8afj.exe one.

The new HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 15:35:56, on 14/04/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\zHotkey.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe
C:\Program Files\Lexmark 5200 series\lxbtbmon.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
C:\Program Files\btbb_wcm\McciTrayApp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\BT Broadband Desktop Help\bin\BTHelp.exe
C:\Program Files\BT Broadband Desktop Help\bin\mpbtn.exe
C:\PROGRA~1\Motive\Common\MOTIVE~1.EXE
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\system32\mssearchnet.exe
C:\WINDOWS\system32\nvctrl.exe
C:\DOCUME~1\SHELLE~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis_199.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Nothing - {8d83b16e-0de1-452b-ac52-96ec0b34aa4b} - C:\WINDOWS\system32\hp3DF2.tmp
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll (file missing)
O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [ShowWnd] ShowWnd.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] C:\Program Files\btbb_wcm\McciTrayApp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BBDial] C:\Program Files\BT Voyager 105 ADSL Modem\BT Broadband.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_5 -reboot 1
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: BT Broadband Desktop Help.lnk = C:\Program Files\BT Broadband Desktop Help\bin\matcli.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'c:\program files\newdotnet\newdotnet7_22.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O17 - HKLM\System\CCS\Services\Tcpip\..\{33C7E581-D64A-4FD6-AE45-7DF6CCB9CF5D}: NameServer = 194.74.65.68 194.72.9.34
O17 - HKLM\System\CS1\Services\Tcpip\..\{33C7E581-D64A-4FD6-AE45-7DF6CCB9CF5D}: NameServer = 194.74.65.68 194.72.9.34
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbtcoms.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

I can't seem to be able to get a log off Ewido?

Please run HJT again, check these items.

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll (file missing)

O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)

O4 - HKLM\..\Run: [ShowWnd] ShowWnd.exe

Click Fix Checked.

----------------------------------------------

Please boot into safe mode, and run SmitRem (You said you already tried it, but were are going to try in safe mode.

----------------------------------------------

Reboot into normal mode, and post a new log.

There is more, but we need to take out the Trojan.Zlob.D Trojan first.

It appears now I've only wasted your time - they took the computer away to get it fixed 'professionally'. I'm sorry but at the same time thank you for your help, tayspen.

You are welcome. I hope it gets fixed :).

I just recently had some problems with Spyware Quake but I used the help of a these sources: Symantec and Anti-Spyware-101

If anyone is still having problems I would suggest checking out those sources, this is what I removed to get my system back to normal:

Remove SpywareQuake processes:
spywarequakeinstaller.exe
spywarequake.exe
uninst.exe
dfrgsrv.exe
mssearchnet.exe
nvctrl.exe

Unregister SpywareQuake DLL files:
ywbicim.dll
wfkduei.dll
hvnwm.dll
imfdfcj.dll
yhbdupd.dll
stickrep.dll
sivudro.dll
xenadot.dll
dvdcap.dll
suprox.dll
msvcp71.dll
msvcr71.dll

Remove SpywareQuake registry values:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\SpywareQuake
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\
E2CA7CD1-1AD9-F1C4-3D2A-DC1A33E7AF9D
661173EE-FA31-4769-97D4-B556B5D09BDA
4DA4616D-7E6E-4FD9-A2D5-B6C535733E22
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SpywareQuake
CurrentVersion\AppPaths\SpywareQuake.exe\:"%programfiles%\SpywareQuake\SpywareQuake.exe"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\
CurrentVersion\Run\SpywareQuake:"%programfiles%\SpywareQuake\SpywareQuake.exe/h"
CurrentVersion\Uninstall\SpywareQuake\DisplayName:"SpywareQuake2.0"
CurrentVersion\Uninstall\SpywareQuake\UninstallString:"%programfiles%\SpywareQuake\uninst.exe"

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