sorry, although love computers am very novice to them and tear my hair out when they go wrong. my IE never shows the first page, my google desk top always fails after three times after reloading and my mobile/cell phone is not recognised, was wondering if anyone in the know could look at the following results and explain why... Logfile of HijackThis v1.99.0 Scan saved at 18:05:39, on 20/07/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\acs.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\BCMSMMSG.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\WINDOWS\system32\JupitCo.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\PROGRA~1\mcafee.com\mps\mscifapp.exe C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\ONSPEED\onspeedcore.exe C:\Program Files\iolo\System Mechanic Professional 6\SystemGuardAlerter.exe C:\Program Files\TP-LINK\TWCU\TWCU.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEE.EXE C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe C:\Program Files\Dell Support\DSAgnt.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\iolo\System Mechanic Professional 6\SMSystemAnalyzer.exe C:\Program Files\Skype\Phone\Skype.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\iolo\System Mechanic Professional 6\IoloSGCtrl.exe C:\Program Files\ONSPEED\onspeedgui.exe c:\program files\mcafee.com\agent\mcdetect.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe c:\PROGRA~1\mcafee.com\agent\mctskshd.exe c:\PROGRA~1\mcafee.com\vso\OasClnt.exe c:\program files\mcafee.com\vso\mcvsshld.exe C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe c:\progra~1\mcafee.com\vso\mcvsescn.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\wdfmgr.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\MSN Apps\Updater\01.05.0000.1009\es-la\msnappau.exe C:\Program Files\Google\Google Talk\googletalk.exe C:\Program Files\Real\RealPlayer\RealPlay.exe C:\Program Files\Free Download Manager\fdm.exe C:\Program Files\Webroot\Spy Sweeper\SSU.EXE C:\WINDOWS\system32\taskmgr.exe C:\WINDOWS\system32\dwwin.exe C:\WINDOWS\system32\dwwin.exe C:\DOCUME~1\JUSTIN~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/ie/enu/gen/default.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/?v=msgrv75 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.tiscali.co.uk/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.euro.dell.com/countries/ie/enu/gen/default.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Tiscali R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5407 O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\ONSPEED\PBHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll O2 - BHO: NOW!Imaging - {9AA2F14F-E956-44B8-8694-A5B615CDF341} - C:\Program Files\ONSPEED\components\NOWImaging.dll O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\es-la\msntb.dll O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\es-la\msntb.dll O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll O3 - Toolbar: ONSPEED - {8B79EE88-E62D-4AA8-B530-CC357BA112B7} - C:\Program Files\ONSPEED\Toolband.dll O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /installquiet O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe" O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" O4 - HKLM\..\Run: [eBayToolbar] "C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe" O4 - HKLM\..\Run: [USB SECURITY DEVICE CoInstaller] JupitCo.exe O4 - HKLM\..\Run: [REGSHAVE] "C:\Program Files\REGSHAVE\REGSHAVE.EXE" /AUTORUN O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe O4 - HKLM\..\Run: [MPSExe] "c:\PROGRA~1\mcafee.com\mps\mscifapp.exe" /embedding O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe O4 - HKLM\..\Run: [MSKDetectorExe] "C:\PROGRA~1\McAfee\SPAMKI~1\MskDetct.exe" /startup O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [SlipStream] "C:\Program Files\ONSPEED\onspeedcore.exe" O4 - HKLM\..\Run: [SystemGuardAlerter] "C:\Program Files\iolo\System Mechanic Professional 6\SystemGuardAlerter.exe" O4 - HKLM\..\Run: [TWCU] "C:\Program Files\TP-LINK\TWCU\TWCU.exe" -nogui O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] "rundll32.exe" bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKLM\..\Run: [EPSON Stylus DX4200 Series] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEE.EXE" /P26 "EPSON Stylus DX4200 Series" /O6 "USB001" /M "Stylus DX4200" O4 - HKLM\..\Run: [DSLSTATEXE] "C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe" icon O4 - HKLM\..\Run: [DSLAGENTEXE] "C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup O4 - HKCU\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic Professional 6\SMSystemAnalyzer.exe" O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun O4 - Global Startup: ONSPEED.lnk = C:\Program Files\ONSPEED\onspeedgui.exe O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm O8 - Extra context menu item: Download web site with Free Download Manager - file://C:\Program Files\Free Download Manager\dlpage.htm O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Show All Original Images - res://C:\Program Files\ONSPEED\gui_resource.dll/327 O8 - Extra context menu item: Show Original Image - res://C:\Program Files\ONSPEED\gui_resource.dll/328 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://www.tiscali.co.uk/ O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Google\Google Desktop Search\Plugins\gdSkype\skype4com.dll (file missing) O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL O23 - Service: TP-LINK Configuration Service - Unknown - C:\WINDOWS\system32\acs.exe O23 - Service: InstallDriver Table Manager - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iolo System Guard - Unknown - C:\Program Files\iolo\System Mechanic Professional 6\IoloSGCtrl.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: McAfee WSC Integration - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe O23 - Service: McAfee.com McShield - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe O23 - Service: McAfee Task Scheduler - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe O23 - Service: McAfee SecurityCenter Update Manager - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe O23 - Service: McAfee Personal Firewall Service - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe O23 - Service: McAfee SpamKiller Server - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Webroot Spy Sweeper Engine - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe many thanks!!

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sorry mun, is dis more what you wanted? me don't understand deese things too much. but thank you fur your help, aii Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\acs.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\svchost.exe C:\WINDOWS\BCMSMMSG.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\Program Files\iolo\System Mechanic Professional 6\IoloSGCtrl.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\WINDOWS\system32\JupitCo.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe C:\Program Files\ONSPEED\onspeedcore.exe c:\program files\mcafee.com\agent\mcdetect.exe C:\Program Files\iolo\System Mechanic Professional 6\SystemGuardAlerter.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe C:\Program Files\TP-LINK\TWCU\TWCU.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEE.EXE C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\McAfee.com\VSO\mcvsshld.exe C:\Program Files\McAfee.com\VSO\oasclnt.exe C:\Program Files\Dell Support\DSAgnt.exe c:\progra~1\mcafee.com\vso\mcvsescn.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\iolo\System Mechanic Professional 6\SMSystemAnalyzer.exe C:\Program Files\Skype\Phone\Skype.exe C:\Program Files\Free Download Manager\fdm.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe C:\Program Files\ONSPEED\onspeedgui.exe c:\PROGRA~1\mcafee.com\agent\mctskshd.exe C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\wdfmgr.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\System32\alg.exe C:\PROGRA~1\mcafee.com\mps\mscifapp.exe c:\program files\mcafee.com\agent\mcupdate.exe c:\program files\mcafee.com\shared\mcinfo.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\iTunes\iTunes.exe C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\MSN Apps\Updater\01.05.0000.1009\es-la\msnappau.exe C:\DOCUME~1\JUSTIN~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/ie/enu/gen/default.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/?v=msgrv75 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.tiscali.co.uk/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.euro.dell.com/countries/ie/enu/gen/default.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Tiscali O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\ONSPEED\PBHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll O2 - BHO: NOW!Imaging - {9AA2F14F-E956-44B8-8694-A5B615CDF341} - C:\Program Files\ONSPEED\components\NOWImaging.dll O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\es-la\msntb.dll O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\es-la\msntb.dll O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll O3 - Toolbar: ONSPEED - {8B79EE88-E62D-4AA8-B530-CC357BA112B7} - C:\Program Files\ONSPEED\Toolband.dll O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /installquiet O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe" O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" O4 - HKLM\..\Run: [eBayToolbar] "C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe" O4 - HKLM\..\Run: [USB SECURITY DEVICE CoInstaller] JupitCo.exe O4 - HKLM\..\Run: [REGSHAVE] "C:\Program Files\REGSHAVE\REGSHAVE.EXE" /AUTORUN O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe O4 - HKLM\..\Run: [MPSExe] "c:\PROGRA~1\mcafee.com\mps\mscifapp.exe" /embedding O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe O4 - HKLM\..\Run: [MSKDetectorExe] "C:\PROGRA~1\McAfee\SPAMKI~1\MskDetct.exe" /startup O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe O4 - HKLM\..\Run: [SlipStream] "C:\Program Files\ONSPEED\onspeedcore.exe" O4 - HKLM\..\Run: [SystemGuardAlerter] "C:\Program Files\iolo\System Mechanic Professional 6\SystemGuardAlerter.exe" O4 - HKLM\..\Run: [TWCU] "C:\Program Files\TP-LINK\TWCU\TWCU.exe" -nogui O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] "rundll32.exe" bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKLM\..\Run: [EPSON Stylus DX4200 Series] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEE.EXE" /P26 "EPSON Stylus DX4200 Series" /O6 "USB001" /M "Stylus DX4200" O4 - HKLM\..\Run: [DSLSTATEXE] "C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe" icon O4 - HKLM\..\Run: [DSLAGENTEXE] "C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKLM\..\Run: [VirusScan Online] "C:\Program Files\McAfee.com\VSO\mcvsshld.exe" O4 - HKLM\..\Run: [OASClnt] "C:\Program Files\McAfee.com\VSO\oasclnt.exe" O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup O4 - HKCU\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic Professional 6\SMSystemAnalyzer.exe" O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized O4 - HKCU\..\Run: [Free Download Manager] "C:\Program Files\Free Download Manager\fdm.exe" -autorun O4 - Global Startup: ONSPEED.lnk = C:\Program Files\ONSPEED\onspeedgui.exe O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm O8 - Extra context menu item: Download web site with Free Download Manager - file://C:\Program Files\Free Download Manager\dlpage.htm O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Send Image to Photo Library - file://C:\Program Files\MGI\MGI PhotoSuite III\Temp\MGI00000.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://www.tiscali.co.uk/ O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Google\Google Desktop Search\Plugins\gdSkype\skype4com.dll (file missing) O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll O23 - Service: TP-LINK Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iolo System Guard (IOLO_SRV) - Unknown owner - C:\Program Files\iolo\System Mechanic Professional 6\IoloSGCtrl.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

pls ignore and see below

sorry mun, is dis more what you wanted? me don't understand deese things too much. but thank you fur your help, aii Running processes: C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\iolo\System Mechanic Professional 6\IoloSGCtrl.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\WINDOWS\system32\JupitCo.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\ONSPEED\onspeedcore.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\Program Files\iolo\System Mechanic Professional 6\SystemGuardAlerter.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\TP-LINK\TWCU\TWCU.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEE.EXE C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\Program Files\Dell Support\DSAgnt.exe c:\progra~1\mcafee.com\vso\mcvsescn.exe C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iolo\System Mechanic Professional 6\SMSystemAnalyzer.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Free Download Manager\fdm.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\ONSPEED\onspeedgui.exe c:\PROGRA~1\mcafee.com\agent\mctskshd.exe C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\System32\alg.exe C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
c:\program files\mcafee.com\agent\mcupdate.exe
c:\program files\mcafee.com\shared\mcinfo.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Apps\Updater\01.05.0000.1009\es-la\msnappau.exe C:\DOCUME~1\JUSTIN~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/ie/enu/gen/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/?v=msgrv75
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.tiscali.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.euro.dell.com/countries/ie/enu/gen/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Tiscali
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\ONSPEED\PBHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: NOW!Imaging - {9AA2F14F-E956-44B8-8694-A5B615CDF341} - C:\Program Files\ONSPEED\components\NOWImaging.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\es-la\msntb.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\es-la\msntb.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll O3 - Toolbar: ONSPEED - {8B79EE88-E62D-4AA8-B530-CC357BA112B7} - C:\Program Files\ONSPEED\Toolband.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /installquiet
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [eBayToolbar] "C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe"
O4 - HKLM\..\Run: [USB SECURITY DEVICE CoInstaller] JupitCo.exe O4 - HKLM\..\Run: [REGSHAVE] "C:\Program Files\REGSHAVE\REGSHAVE.EXE" /AUTORUN
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MPSExe] "c:\PROGRA~1\mcafee.com\mps\mscifapp.exe" /embedding
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
O4 - HKLM\..\Run: [MSKDetectorExe] "C:\PROGRA~1\McAfee\SPAMKI~1\MskDetct.exe" /startup
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [SlipStream] "C:\Program Files\ONSPEED\onspeedcore.exe"
O4 - HKLM\..\Run: [SystemGuardAlerter] "C:\Program Files\iolo\System Mechanic Professional 6\SystemGuardAlerter.exe" O4 - HKLM\..\Run: [TWCU] "C:\Program Files\TP-LINK\TWCU\TWCU.exe" -nogui
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] "rundll32.exe" bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [EPSON Stylus DX4200 Series] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEE.EXE" /P26 "EPSON Stylus DX4200 Series" /
O6 "USB001" /M "Stylus DX4200"
O4 - HKLM\..\Run: [DSLSTATEXE] "C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe" icon
O4 - HKLM\..\Run: [DSLAGENTEXE] "C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [VirusScan Online] "C:\Program Files\McAfee.com\VSO\mcvsshld.exe"
O4 - HKLM\..\Run: [OASClnt] "C:\Program Files\McAfee.com\VSO\oasclnt.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic Professional 6\SMSystemAnalyzer.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Free Download Manager] "C:\Program Files\Free Download Manager\fdm.exe" -autorun
O4 - Global Startup: ONSPEED.lnk = C:\Program Files\ONSPEED\onspeedgui.exe
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download web site with Free Download Manager - file://C:\Program Files\Free Download Manager\dlpage.htm O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send Image to Photo Library - file://C:\Program Files\MGI\MGI PhotoSuite III\Temp\MGI00000.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.tiscali.co.uk/
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Google\Google Desktop Search\Plugins\gdSkype\skype4com.dll (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: TP-LINK Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iolo System Guard (IOLO_SRV) - Unknown owner - C:\Program Files\iolo\System Mechanic Professional 6\IoloSGCtrl.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

Your latest log is still a formatting nightmare, and it is incomplete as well. You need to open the log file with Windows Notepad, select all of the text in the log, and paste the contents here. If you do it through Notepad, it should post correctly.

Your latest log is still a formatting nightmare, and it is incomplete as well. You need to open the log file with Windows Notepad, select all of the text in the log, and paste the contents here. If you do it through Notepad, it should post correctly.[/quot


I think this is the most complete i can make it, what information is missing and where can i find it? again thank you so much for your help

Logfile of HijackThis v1.99.1
Scan saved at 14:46:31, on 05/08/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\JupitCo.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\ONSPEED\onspeedcore.exe
C:\Program Files\iolo\System Mechanic Professional 6\SystemGuardAlerter.exe
C:\Program Files\TP-LINK\TWCU\TWCU.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEE.EXE
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iolo\System Mechanic Professional 6\SMSystemAnalyzer.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Free Download Manager\fdm.exe
C:\Program Files\ONSPEED\onspeedgui.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iolo\System Mechanic Professional 6\IoloSGCtrl.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
c:\program files\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\alg.exe
c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\DOCUME~1\JUSTIN~1\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/ie/enu/gen/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/?v=msgrv75
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.tiscali.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.euro.dell.com/countries/ie/enu/gen/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Tiscali
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5407
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\ONSPEED\PBHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: NOW!Imaging - {9AA2F14F-E956-44B8-8694-A5B615CDF341} - C:\Program Files\ONSPEED\components\NOWImaging.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\es-la\msntb.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\es-la\msntb.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O3 - Toolbar: ONSPEED - {8B79EE88-E62D-4AA8-B530-CC357BA112B7} - C:\Program Files\ONSPEED\Toolband.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /installquiet
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [eBayToolbar] "C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe"
O4 - HKLM\..\Run: [USB SECURITY DEVICE CoInstaller] JupitCo.exe
O4 - HKLM\..\Run: [REGSHAVE] "C:\Program Files\REGSHAVE\REGSHAVE.EXE" /AUTORUN
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MPSExe] "c:\PROGRA~1\mcafee.com\mps\mscifapp.exe" /embedding
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
O4 - HKLM\..\Run: [MSKDetectorExe] "C:\PROGRA~1\McAfee\SPAMKI~1\MskDetct.exe" /startup
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [SlipStream] "C:\Program Files\ONSPEED\onspeedcore.exe"
O4 - HKLM\..\Run: [SystemGuardAlerter] "C:\Program Files\iolo\System Mechanic Professional 6\SystemGuardAlerter.exe"
O4 - HKLM\..\Run: [TWCU] "C:\Program Files\TP-LINK\TWCU\TWCU.exe" -nogui
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] "rundll32.exe" bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [EPSON Stylus DX4200 Series] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEE.EXE" /P26 "EPSON Stylus DX4200 Series" /O6 "USB001" /M "Stylus DX4200"
O4 - HKLM\..\Run: [DSLSTATEXE] "C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe" icon
O4 - HKLM\..\Run: [DSLAGENTEXE] "C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic Professional 6\SMSystemAnalyzer.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Free Download Manager] "C:\Program Files\Free Download Manager\fdm.exe" -autorun
O4 - Global Startup: ONSPEED.lnk = C:\Program Files\ONSPEED\onspeedgui.exe
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download web site with Free Download Manager - file://C:\Program Files\Free Download Manager\dlpage.htm
O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send Image to Photo Library - file://C:\Program Files\MGI\MGI PhotoSuite III\Temp\MGI00000.html
O8 - Extra context menu item: Show All Original Images - res://C:\Program Files\ONSPEED\gui_resource.dll/327
O8 - Extra context menu item: Show Original Image - res://C:\Program Files\ONSPEED\gui_resource.dll/328
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.tiscali.co.uk/
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Google\Google Desktop Search\Plugins\gdSkype\skype4com.dll (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: TP-LINK Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iolo System Guard (IOLO_SRV) - Unknown owner - C:\Program Files\iolo\System Mechanic Professional 6\IoloSGCtrl.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

OK- that's last log is readable, and it looks complete. For better or for worse, the log is also free of any signs of infections, meaning that the causes of your problems may not be malware-related at all.

Your log indicates that you have SpyBot, Spy Sweeper, Windows Defender, and McAfee installed. Do full system scans with those programs turn up any viruses, spyware, etc.? If so, give us the details.

OK- that's last log is readable, and it looks complete. For better or for worse, the log is also free of any signs of infections, meaning that the causes of your problems may not be malware-related at all.

Your log indicates that you have SpyBot, Spy Sweeper, Windows Defender, and McAfee installed. Do full system scans with those programs turn up any viruses, spyware, etc.? If so, give us the details.

I tried all these and have run Panda as well (which found some firefox extensions which could be harmful- is that possible?) and the other checks i found in a thread (MajorGeeks.com) from one of your earlier comments. would it be best to just to wipe the whole lot and reload windows on and then everything else? i know it is time consuming but how do i go about it? is it too dangerous for a novis to attempt? any other suggestions welcome and thank you again for all your help....

* There is a trojan which hooks in to Firefox (read here and here), although Panda has also been known to report "false positives" on some legit files. Can you give us the full filenames (including their .exe, .rdf, etc. extensions) of the Firefox components in question?


* Reinstalling and reconfiguring the entire system from scratch will take you a few hours or more, and you'll need to have all of your original operating system and program installation disks available in order to do it. Let's look a little deeper for possible clues to the problems before goin the reinstall route:

Open the Event Viewer utility in your Administrative Tools control panel and look through your System and Application logs for entries flagged with "Error" or "Warning", especially those whose time-stamps coincide with the occurence of the problem(s). Double-clicking on such an entry will open a properties window with more detailed information on the error; post the details from a representative sample of some of the different error messages (please don't post duplicates of a given entry, or flood us with the entire contents of the logs).

To post the details:
In the Properties window of a given entry, click on the button with the graphic of two pieces of paper on it; the button is at the right of the window just below the up arrow/down arrow buttons. You won't see anything happen when you click the button, but it will copy all of the details to the Windows clipboard. You can then paste the details into your next post here.

* There is a trojan which hooks in to Firefox (read here and here), although Panda has also been known to report "false positives" on some legit files. Can you give us the full filenames (including their .exe, .rdf, etc. extensions) of the Firefox components in question?


* Reinstalling and reconfiguring the entire system from scratch will take you a few hours or more, and you'll need to have all of your original operating system and program installation disks available in order to do it. Let's look a little deeper for possible clues to the problems before goin the reinstall route:

Open the Event Viewer utility in your Administrative Tools control panel and look through your System and Application logs for entries flagged with "Error" or "Warning", especially those whose time-stamps coincide with the occurence of the problem(s). Double-clicking on such an entry will open a properties window with more detailed information on the error; post the details from a representative sample of some of the different error messages (please don't post duplicates of a given entry, or flood us with the entire contents of the logs).

To post the details:
In the Properties window of a given entry, click on the button with the graphic of two pieces of paper on it; the button is at the right of the window just below the up arrow/down arrow buttons. You won't see anything happen when you click the button, but it will copy all of the details to the Windows clipboard. You can then paste the details into your next post here.

I think there are about 4 examples below of warnings & errors. Do they mean anything to you? thank you again so much for your help...

Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 05/08/2006 Time: 14:16:55 User: N/A Computer: MONTY Description: Faulting application firefox.exe, version 1.8.20060.7278, faulting module unknown, version 0.0.0.0, fault address 0x0a7fd359. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 66 69 72 ure fir 0018: 65 66 6f 78 2e 65 78 65 efox.exe 0020: 20 31 2e 38 2e 32 30 30 1.8.200 0028: 36 30 2e 37 32 37 38 20 60.7278 0030: 69 6e 20 75 6e 6b 6e 6f in unkno 0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0 0040: 2e 30 20 61 74 20 6f 66 .0 at of 0048: 66 73 65 74 20 30 61 37 fset 0a7 0050: 66 64 33 35 39 0d 0a fd359..

Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1015
Date: 06/08/2006
Time: 00:31:33
User: MONTY\Administrator
Computer: MONTY
Description:
Failed to connect to server. Error: 0x8007043C

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 03/08/2006
Time: 12:02:10
User: NT AUTHORITY\SYSTEM
Computer: MONTY
Description:
Windows saved user MONTY\Guest registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

(is the below one about my sony ericsson suite? i have had problems with this for a while and now it will not unistall)

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11316
Date: 06/08/2006
Time: 09:34:40
User: MONTY\Justin de Vries
Computer: MONTY
Description:
Product: Sony Ericsson PC Suite -- Error 1316.A network error occurred while attempting to read from the file C:\WINDOWS\Installer\Sony Ericsson PC Suite.msi

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 35 30 46 39 30 35 32 {50F9052
0008: 32 2d 32 41 43 45 2d 34 2-2ACE-4
0010: 33 34 45 2d 39 39 38 37 34E-9987
0018: 2d 46 34 32 41 35 46 30 -F42A5F0
0020: 36 32 30 38 46 7d 6208F}

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 02/08/2006
Time: 11:52:22
User: N/A
Computer: MONTY
Description:
Hanging application xpinstall.exe, version 6.0.12.1483, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 78 70 69 6e 73 74 xpinst
0018: 61 6c 6c 2e 65 78 65 20 all.exe
0020: 36 2e 30 2e 31 32 2e 31 6.0.12.1
0028: 34 38 33 20 69 6e 20 68 483 in h
0030: 75 6e 67 61 70 70 20 30 ungapp 0
0038: 2e 30 2e 30 2e 30 20 61 .0.0.0 a
0040: 74 20 6f 66 66 73 65 74 t offset
0048: 20 30 30 30 30 30 30 30 0000000
0050: 30 0

When i ran the Panda virus scan it came up with these errors: Incident Location Potentially unwanted tool:application/mywebsearch Not disinfected c:\windows\system32\f3PSSavr.scr Potentially unwanted tool:application/regclean32 Not disinfected C:\Documents and Settings\Justin de Vries\Application Data\Registry Cleaner Adware:adware/oemji Not disinfected Windows Registry Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Administrator\Cookies\administrator@2o7[1].txt Also when i try to load up my Sony Ericcson suite for to down load from my cell i get this error message: Error 1316. A network error occurred while attempting to read from the file C:\WINDOWS\Installer\Sony Ericsson PC Suite.msi Any ideas? many thanks as always...

I know you are probably really busy but if you can supply me with any further help i would be very grateful.

Thankyou again for all your help.

* There is a trojan which hooks in to Firefox (read here and here), although Panda has also been known to report "false positives" on some legit files. Can you give us the full filenames (including their .exe, .rdf, etc. extensions) of the Firefox components in question?


* Reinstalling and reconfiguring the entire system from scratch will take you a few hours or more, and you'll need to have all of your original operating system and program installation disks available in order to do it. Let's look a little deeper for possible clues to the problems before goin the reinstall route:

Open the Event Viewer utility in your Administrative Tools control panel and look through your System and Application logs for entries flagged with "Error" or "Warning", especially those whose time-stamps coincide with the occurence of the problem(s). Double-clicking on such an entry will open a properties window with more detailed information on the error; post the details from a representative sample of some of the different error messages (please don't post duplicates of a given entry, or flood us with the entire contents of the logs).

To post the details:
In the Properties window of a given entry, click on the button with the graphic of two pieces of paper on it; the button is at the right of the window just below the up arrow/down arrow buttons. You won't see anything happen when you click the button, but it will copy all of the details to the Windows clipboard. You can then paste the details into your next post here.

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