Browser hijacked by About:Blank

[bqb2hi]

I have been dealing with this for two weeks and it keeps coming back. I have XP Pro, IE 6, Norton Security 2002 - NAV and Firewall. I have run CWShredder, Spyboot, and Adaware. They all fix things, and then either overnight or on reboot, or for just no reason at all, the About:Blank comes back. Here is my latest hijackThis log. I can't see anything that is causing the problem.

Thanks!~

Logfile of HijackThis v1.97.7
Scan saved at 11:21:44 AM, on 6/19/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\spoolsv.exe
C:\Windows\Explorer.EXE
C:\Program Files\COMPAQ\Compaq Advisor\bin\compaq-rba.exe
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Windows\System32\nvsvc32.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Windows\System32\svchost.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\Windows\System32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/ymsgr/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/ymsgr/defaults/su/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {02478D28-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_0_2_6.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {EBD0F33D-CBB3-42D8-8B3F-294C93E4A70F} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\Windows\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_0_2_6.dll
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [ZingSpooler] C:\Program Files\Common Files\Zing\ZingSpooler.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\Windows\System32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
O4 - HKLM\..\RunOnce: [Compaq_RBA] C:\Program Files\COMPAQ\Compaq Advisor\bin\compaq-rba.exe -z
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Login (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)
O9 - Extra button: Create Mobile Favorite (HKLM)
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
O16 - DPF: {5E943D9C-F8DC-4258-8E3F-A61BB3405A33} (ZingBatchAXDwnl Class) - http://www.imagestation.com/common/classes/batchdwnl.cab?version=4,3,2,20802
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/i486/NTANSI/retail/DASAct.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/essentials/ymmapi_0727.dll
O16 - DPF: {A48D0309-8DA3-41AA-98E4-89194D471890} (Pulse V5 ActiveX Control) - http://a320.g.akamai.net/7/320/1456/v50245/www.pulse3d.com/players/english/5.0/win/PulsePlayer5AxWin.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security1.norton.com/SSC/SharedContent/sc/bin/cabsa.cab
O16 - DPF: {CF392BE0-B84F-46E9-BDA9-845119819119} (IPAQSelfHelp Class) - http://isupport4.hp.com/awebui/jsp/answerweb/applets/ISPEIPAQTool.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

[crunchie]

Close all (browser) windows & rescan with hijackthis. When the scan is finished place a check in the box to the left of the following entries & click 'fix checked' :

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {EBD0F33D-CBB3-42D8-8B3F-294C93E4A70F} - (no file)

Reboot after doing the above then post a fresh log plz.

[bqb2hi]

Thanks for responding. Done as directed. New log

Logfile of HijackThis v1.97.7
Scan saved at 5:11:22 PM, on 6/19/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\spoolsv.exe
C:\Windows\Explorer.EXE
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\Windows\System32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\COMPAQ\Compaq Advisor\bin\compaq-rba.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Windows\System32\nvsvc32.exe
C:\Windows\System32\svchost.exe
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/ymsgr/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/ymsgr/defaults/su/*http://www.yahoo.com
O2 - BHO: (no name) - {02478D28-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_0_2_6.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\Windows\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_0_2_6.dll
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [ZingSpooler] C:\Program Files\Common Files\Zing\ZingSpooler.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\Windows\System32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
O4 - HKLM\..\RunOnce: [Compaq_RBA] C:\Program Files\COMPAQ\Compaq Advisor\bin\compaq-rba.exe -z
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Login (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)
O9 - Extra button: Create Mobile Favorite (HKLM)
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
O16 - DPF: {5E943D9C-F8DC-4258-8E3F-A61BB3405A33} (ZingBatchAXDwnl Class) - http://www.imagestation.com/common/classes/batchdwnl.cab?version=4,3,2,20802
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/i486/NTANSI/retail/DASAct.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/essentials/ymmapi_0727.dll
O16 - DPF: {A48D0309-8DA3-41AA-98E4-89194D471890} (Pulse V5 ActiveX Control) - http://a320.g.akamai.net/7/320/1456/v50245/www.pulse3d.com/players/english/5.0/win/PulsePlayer5AxWin.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security1.norton.com/SSC/SharedContent/sc/bin/cabsa.cab
O16 - DPF: {CF392BE0-B84F-46E9-BDA9-845119819119} (IPAQSelfHelp Class) - http://isupport4.hp.com/awebui/jsp/answerweb/applets/ISPEIPAQTool.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

[crunchie]

Do you still have problems?

[bqb2hi]

It appears to working okay for now. But I have thought that at least 5 times in the past two weeks. If it returns in the morning, should I repost a new log here in the same thread? Thanks so much for you help!

[crunchie]

Yes. Make sure everything is set to run in Msconfig too.
Start/Run & type in Msconfig, go to the startup tab & make sure all there are set to run at startup.

[bqb2hi]

About:Blank came back. Help, please!!!

Before I went to bed I ran Spybot and found two settings for WebDialer
HKEY_USERS/S-1-5-18/Software/Microsoft/Internet Explorer/Main/HomeOldSP
HKEY_USERS/Default/Software/Microsoft/Internet Explorer/Main/HomeOldSP

Logfile of HijackThis v1.97.7
Scan saved at 9:26:29 AM, on 6/20/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\spoolsv.exe
C:\Windows\Explorer.EXE
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\Windows\System32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\COMPAQ\Compaq Advisor\bin\compaq-rba.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Windows\System32\nvsvc32.exe
C:\Windows\System32\svchost.exe
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Barbara\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Barbara\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Barbara\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Barbara\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Barbara\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/ymsgr/defaults/su/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Barbara\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/ymsgr/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: (no name) - {02478D28-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_0_2_6.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {DBC90537-002D-4D39-9CAD-D537D4FCB396} - C:\Windows\System32\mgdo.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\Windows\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_0_2_6.dll
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [ZingSpooler] C:\Program Files\Common Files\Zing\ZingSpooler.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\Windows\System32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
O4 - HKLM\..\RunOnce: [Compaq_RBA] C:\Program Files\COMPAQ\Compaq Advisor\bin\compaq-rba.exe -z
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Login (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)
O9 - Extra button: Create Mobile Favorite (HKLM)
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
O16 - DPF: {5E943D9C-F8DC-4258-8E3F-A61BB3405A33} (ZingBatchAXDwnl Class) - http://www.imagestation.com/common/classes/batchdwnl.cab?version=4,3,2,20802
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/i486/NTANSI/retail/DASAct.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/essentials/ymmapi_0727.dll
O16 - DPF: {A48D0309-8DA3-41AA-98E4-89194D471890} (Pulse V5 ActiveX Control) - http://a320.g.akamai.net/7/320/1456/v50245/www.pulse3d.com/players/english/5.0/win/PulsePlayer5AxWin.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security1.norton.com/SSC/SharedContent/sc/bin/cabsa.cab
O16 - DPF: {CF392BE0-B84F-46E9-BDA9-845119819119} (IPAQSelfHelp Class) - http://isupport4.hp.com/awebui/jsp/answerweb/applets/ISPEIPAQTool.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

[crunchie]

Reboot into safe mode following the instructions here & navigate to & delete the following:

C:\DOCUME~1\Barbara\LOCALS~1\Temp< folder contents
C:\Windows\System32\mgdo.dll< file

Close all (browser) windows & rescan with hijackthis. When the scan is finished place a check in the box to the left of the following entries & click 'fix checked' :

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Barbara\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Barbara\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Barbara\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Barbara\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Barbara\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Barbara\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

O2 - BHO: (no name) - {DBC90537-002D-4D39-9CAD-D537D4FCB396} - C:\Windows\System32\mgdo.dll

Reboot normally & see how that goes.

[bqb2hi]

I have done a lot since I last posted. Using reglite, going to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows and double clicking on AppInit_Dlls found the .dll that was apparently causing my problem. It was c:\windows\system32\kbdfhnc.dll However it took me a while to delete it. Through the advice of a friend, I checked ownership of the file, and it had no owner. I made myself an owner and was able to delete it.

This morning I had no about:blank. However, I do not trust this 'evil', so I am posting another hijackthis log to see if you think I am clean.

Thanks for responding!

Logfile of HijackThis v1.97.7
Scan saved at 8:28:35 PM, on 6/21/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\spoolsv.exe
C:\Program Files\COMPAQ\Compaq Advisor\bin\compaq-rba.exe
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Windows\System32\nvsvc32.exe
C:\Windows\System32\svchost.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Windows\Explorer.EXE
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Windows\System32\ctfmon.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/ymsgr/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/ymsgr/defaults/su/*http://www.yahoo.com
O2 - BHO: (no name) - {02478D28-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_0_2_6.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\Windows\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_0_2_6.dll
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [ZingSpooler] C:\Program Files\Common Files\Zing\ZingSpooler.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\Windows\System32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Login (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)
O9 - Extra button: Create Mobile Favorite (HKLM)
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
O16 - DPF: {5E943D9C-F8DC-4258-8E3F-A61BB3405A33} (ZingBatchAXDwnl Class) - http://www.imagestation.com/common/classes/batchdwnl.cab?version=4,3,2,20802
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/i486/NTANSI/retail/DASAct.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/essentials/ymmapi_0727.dll
O16 - DPF: {A48D0309-8DA3-41AA-98E4-89194D471890} (Pulse V5 ActiveX Control) - http://a320.g.akamai.net/7/320/1456/v50245/www.pulse3d.com/players/english/5.0/win/PulsePlayer5AxWin.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security1.norton.com/SSC/SharedContent/sc/bin/cabsa.cab
O16 - DPF: {CF392BE0-B84F-46E9-BDA9-845119819119} (IPAQSelfHelp Class) - http://isupport4.hp.com/awebui/jsp/answerweb/applets/ISPEIPAQTool.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

[crunchie]

well done, looks good.

[phil_c]

well done, looks good.

I have the exact same problem. Could you please try to help me sort it out. here's my hijackthis log

Logfile of HijackThis v1.99.1
Scan saved at 07:14:51, on 15/09/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\CTFMON.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\INVENTEL\GATEWAY\WLANCFG.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\WINDOWS\TEMP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/space.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr6/uk/*http://www.yahoo.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/uk/*http://www.yahoo.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/space.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/uk/*http://www.yahoo.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_2_3_0.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {BF66C93D-6001-4B51-9F0E-B350901C99E9} - C:\WINDOWS\SYSTEM\JPMD.DLL
O3 - Toolbar: &Kangaroo - {663C7429-E454-11D3-B9AE-0000B4C32B4D} - C:\IDC\WEBKA.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\WANADOO\WSBAR\WSBAR.DLL
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_2_3_0.DLL
O4 - HKLM\..\Run: [wlancfg] C:\Program Files\Inventel\Gateway\wlancfg.exe
O4 - HKLM\..\Run: [sp] rundll32 C:\WINDOWS\TEMP\SE.DLL,DllInstall
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\WANADOO\WSBAR\WSBAR.DLL/VSearch.htm
O9 - Extra button: Kangaroo - {06A18DC1-FE86-11d3-B9AF-0000B4C32B4D} - http://knowledge-assistant.com/webka/toolbar/tbie.asp (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Trace - {04849C74-016E-4a43-8AA5-1F01DE57F4A1} - C:\PROGRAM FILES\VISUALROUTE\vrie.dll (file missing)
O9 - Extra 'Tools' menuitem: VisualRoute Trace - {04849C74-016E-4a43-8AA5-1F01DE57F4A1} - C:\PROGRAM FILES\VISUALROUTE\vrie.dll (file missing)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
O12 - Plugin for .mts: C:\Program Files\MetaCreations\MetaStream\npmetastream.dll
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/essentials/ymmapi_0727.dll
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab30149.cab
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\ied_s7.cab
O16 - DPF: {11111111-1111-1111-1111-511111113457} - file://c:\x.cab
O16 - DPF: {11111111-1111-1111-1111-511111113458} - file://c:\x.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O18 - Filter: text/html - {4ECD34F2-BFEE-4DB3-9053-DEA3D4479C42} - C:\WINDOWS\SYSTEM\JPMD.DLL
O18 - Filter: text/plain - {4ECD34F2-BFEE-4DB3-9053-DEA3D4479C42} - C:\WINDOWS\SYSTEM\JPMD.DLL
O21 - SSODL: OLE Module - {0656A137-B161-CADD-9777-E37A75727E78} - (no file)

you're help would be very much appreicated.
cheers :)

[crunchie]

Hi phil_c.

First of all- welcome to Daniweb :).

We ask that members not piggy-back questions on to a thread previously started by another member here in the Viruses, Spyware & other Nasties forum, (regardless of how similar your problem might seem). Not only does it divert the focus of the thread away from the original poster's problem, but it also makes it less likely that you yourself will get the individual attention that you need.

Please start your own thread and post your question there. When you do, please try to give us as much specific info as possible regarding the problem (exact error messages, system specs, etc.).

For a full description of our posting guidelines and general rules of conduct, please see this page:

http://www.daniweb.com/techtalkforums/faq.php?faq=daniweb_faq#faq_rules

Thanks for understanding.

==

You are running hijackthis from a temporary folder. You need to create a new folder in a permanent directory of your choice, (a folder on the desktop is fine) name the new folder hijackthis and move or unzip hijackthis.exe into that folder.
Once you have done that, rescan with hijackthis and post the new log.

[phil_c]

sorry will do. thanks for the info. :)