I've been having trouble with Amaena and WinAntiVirus Pro for a week now. Webroot Spysweeper, AVG Anti-Spyware, Ad-aware and Spybot S&D haven't been able to fix it, and VundoFix and Virtumondebegone have not been effective either.

Here is my HijackThis log. Any help would be appreciated!

***
Logfile of HijackThis v1.99.1
Scan saved at 9:46:22 AM, on 4/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\ICO.EXE
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\WinRoll\winroll.exe
C:\Program Files\Volumouse\volumouse.exe
C:\Program Files\Taskbar Shuffle\taskbarshuffle.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Rainlendar2\Rainlendar2.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Dexpot\dexpot.exe
C:\Program Files\Launchy\Launchy.exe
D:\RKLauncher\RKLauncher.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.com/en/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = wwwcache.sns.york.ac.uk:8080
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint\Apoint.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [SonyPowerCfg] "C:\Program Files\Sony\VAIO Power Management\SPMgr.exe"
O4 - HKLM\..\Run: [System Files Updater] "C:\WINDOWS\FlyakiteOSX\Tools\System Files Updater.exe" /S
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [REGSHAVE] "C:\Program Files\REGSHAVE\REGSHAVE.EXE" /AUTORUN
O4 - HKLM\..\Run: [KernelFaultCheck] C:\WINDOWS\system32\dumprep 0 -k
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [LogonStudio] "C:\Program Files\WinCustomize\LogonStudio\logonstudio.exe" /RANDOM
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\PROGRA~1\Stardock\WINCUS~1\BootSkin\BootSkin.exe" /StartupJobs
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKLM\..\Run: [SoundService] rundll32.exe "C:\WINDOWS\system32\mxndrslc.dll",setvm
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [WinRoll] "C:\Program Files\WinRoll\winroll.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [$Volumouse$] "C:\Program Files\Volumouse\volumouse.exe" /nodlg
O4 - HKCU\..\Run: [Taskbar Shuffle] "C:\Program Files\Taskbar Shuffle\taskbarshuffle.exe"
O4 - HKCU\..\Run: [Rainlendar2] "C:\Program Files\Rainlendar2\Rainlendar2.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Dexpot 1.4] "C:\Program Files\Dexpot\dexpot.exe"
O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
O4 - Global Startup: Launchy.lnk = C:\Program Files\Launchy\Launchy.exe
O4 - Global Startup: RKLauncher.lnk = D:\RKLauncher\RKLauncher.exe
O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.com/en/
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{A9A6F4C4-4876-4000-8028-ADDB5815479D}: NameServer = 192.168.0.1
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: talkto - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Filter: text/html - (no CLSID) - (no file)
O18 - Filter: text/plain - (no CLSID) - (no file)
O20 - AppInit_DLLs: interceptor.dll,wbsys.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: VAIO Cooporated Initialisation (VCI) - Sony Corporation - C:\Program Files\Sony\VAIO Cooperated Initialisation\VCI_SVC.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

Hi and welcome to Daniweb forums :).

1. Download this file from one of the following links :

http://download.bleepingcomputer.com/sUBs/combofix.exe
http://www.techsupportforum.com/sectools/combofix.exe

2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Hi and welcome to Daniweb forums :).

1. Download this file from one of the following links :

http://download.bleepingcomputer.com/sUBs/combofix.exe
http://www.techsupportforum.com/sectools/combofix.exe

2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Thank you for the welcome!

Combofix.exe doesn't seem to do anything for me... after the initial screen where I press 1 to continue, it stalls at a screen that says "Welcome to Darwin!" for a very long time.

Please download VundoFix.exe
to your desktop.

  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post the contents of C:\vundofix.txt and a new HijackThis log.

Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above
instructions starting from "Click the Scan for Vundo button." when
VundoFix appears at reboot.

==

I know that you have already run it, but I want to see what the log shows :).

I will do that as soon as I can :) I'm leaving for a holiday for Easter where there will be no internet access, and will only be back on the 13th. Thank you!

After running VundoFix.exe as per your instructions, my entire system seems to have crashed :( Explorer.exe is unable to run, no matter how much I restart my computer. Please help!

Here is the VundoFix log:


VundoFix V6.3.17

Checking Java version...

Java version is 1.5.0.3
Old versions of java are exploitable and should be removed.

Scan started at 1:33:19 PM 3/25/2007

Listing files found while scanning....

C:\WINDOWS\system32\awvtq.dll
C:\WINDOWS\system32\qtvwa.bak2
C:\WINDOWS\system32\qtvwa.ini

Beginning removal...

Attempting to delete C:\WINDOWS\system32\awvtq.dll
C:\WINDOWS\system32\awvtq.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\qtvwa.bak2
C:\WINDOWS\system32\qtvwa.bak2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\qtvwa.ini
C:\WINDOWS\system32\qtvwa.ini Has been deleted!

Performing Repairs to the registry.
Done!

VundoFix V6.3.19

Checking Java version...

Java version is 1.5.0.3
Old versions of java are exploitable and should be removed.

Scan started at 8:25:32 AM 07-04-14

Listing files found while scanning....


VundoFix V6.3.19

Checking Java version...

Java version is 1.5.0.3
Old versions of java are exploitable and should be removed.

Scan started at 9:07:17 AM 07-04-14

Listing files found while scanning....

C:\WINDOWS\system32\atxgybpd.dll
C:\WINDOWS\system32\bbadd.ini
C:\WINDOWS\system32\bccdd.ini
C:\WINDOWS\system32\clsrdnxm.ini
C:\WINDOWS\system32\ddabb.dll
C:\WINDOWS\system32\ddccb.dll
C:\WINDOWS\system32\efhkj.bak1
C:\WINDOWS\system32\efhkj.ini
C:\WINDOWS\system32\ehkmp.ini
C:\WINDOWS\system32\gebyx.dll
C:\WINDOWS\system32\ggjlm.ini
C:\WINDOWS\system32\hjdrqycy.dll
C:\WINDOWS\system32\jkhfe.dll
C:\WINDOWS\system32\kyhsdryc.dll
C:\WINDOWS\system32\lmllm.ini
C:\WINDOWS\system32\mljgg.dll
C:\WINDOWS\system32\mllml.dll
C:\WINDOWS\system32\mxndrslc.dll
C:\WINDOWS\system32\myyvqlpg.dll
C:\WINDOWS\system32\oldxqjpl.dll
C:\WINDOWS\system32\pmkhe.dll
C:\WINDOWS\system32\yayyvvu.dll

Beginning removal...

Attempting to delete C:\WINDOWS\system32\atxgybpd.dll
C:\WINDOWS\system32\atxgybpd.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\bbadd.ini
C:\WINDOWS\system32\bbadd.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\bccdd.ini
C:\WINDOWS\system32\bccdd.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\clsrdnxm.ini
C:\WINDOWS\system32\clsrdnxm.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\ddabb.dll
C:\WINDOWS\system32\ddabb.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\ddccb.dll
C:\WINDOWS\system32\ddccb.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\efhkj.bak1
C:\WINDOWS\system32\efhkj.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\system32\efhkj.ini
C:\WINDOWS\system32\efhkj.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\ehkmp.ini
C:\WINDOWS\system32\ehkmp.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\gebyx.dll
C:\WINDOWS\system32\gebyx.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\ggjlm.ini
C:\WINDOWS\system32\ggjlm.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\hjdrqycy.dll
C:\WINDOWS\system32\hjdrqycy.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\jkhfe.dll
C:\WINDOWS\system32\jkhfe.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\kyhsdryc.dll
C:\WINDOWS\system32\kyhsdryc.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\lmllm.ini
C:\WINDOWS\system32\lmllm.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\mljgg.dll
C:\WINDOWS\system32\mljgg.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\mllml.dll
C:\WINDOWS\system32\mllml.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\mxndrslc.dll
C:\WINDOWS\system32\mxndrslc.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\myyvqlpg.dll
C:\WINDOWS\system32\myyvqlpg.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\oldxqjpl.dll
C:\WINDOWS\system32\oldxqjpl.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\pmkhe.dll
C:\WINDOWS\system32\pmkhe.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\yayyvvu.dll
C:\WINDOWS\system32\yayyvvu.dll Could not be deleted.

Performing Repairs to the registry.
Done!

Beginning removal...

Attempting to delete C:\WINDOWS\system32\yayyvvu.dll
C:\WINDOWS\system32\yayyvvu.dll Has been deleted!

Performing Repairs to the registry.
Done!

*

and here is the new HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 10:37 AM, on 07-04-14
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\ICO.EXE
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\WinRoll\winroll.exe
C:\Program Files\Volumouse\volumouse.exe
C:\Program Files\Taskbar Shuffle\taskbarshuffle.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Rainlendar2\Rainlendar2.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Dexpot\dexpot.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Launchy\Launchy.exe
D:\RKLauncher\RKLauncher.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.com/en/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = wwwcache.sns.york.ac.uk:8080
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {01DA5599-36ED-44AA-AF32-C615E1F7412E} - (no file)
O2 - BHO: (no name) - {0A87E45F-537A-40B4-B812-E2544C21A09F} - (no file)
O2 - BHO: (no name) - {2B1273BB-B170-4F1A-B743-D87733ED9555} - (no file)
O2 - BHO: (no name) - {51509CBC-7A91-4A02-A8B7-1BF6BFE7DD7E} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)
O2 - BHO: (no name) - {67C55A8D-E808-4caa-9EA7-F77102DE0BB6} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {A4B7DD05-8798-4468-848E-8B4BE96A7A9A} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdmcks.dll
O2 - BHO: BubblesBHO - {FF344242-A1AF-4343-A223-FC3DA42990C8} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint\Apoint.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [SonyPowerCfg] "C:\Program Files\Sony\VAIO Power Management\SPMgr.exe"
O4 - HKLM\..\Run: [System Files Updater] "C:\WINDOWS\FlyakiteOSX\Tools\System Files Updater.exe" /S
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [REGSHAVE] "C:\Program Files\REGSHAVE\REGSHAVE.EXE" /AUTORUN
O4 - HKLM\..\Run: [KernelFaultCheck] C:\WINDOWS\system32\dumprep 0 -k
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [LogonStudio] "C:\Program Files\WinCustomize\LogonStudio\logonstudio.exe" /RANDOM
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\PROGRA~1\Stardock\WINCUS~1\BootSkin\BootSkin.exe" /StartupJobs
O4 - HKLM\..\Run: [SoundService] "rundll32.exe" "C:\WINDOWS\system32\mxndrslc.dll",setvm
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [WinRoll] "C:\Program Files\WinRoll\winroll.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [$Volumouse$] "C:\Program Files\Volumouse\volumouse.exe" /nodlg
O4 - HKCU\..\Run: [Taskbar Shuffle] "C:\Program Files\Taskbar Shuffle\taskbarshuffle.exe"
O4 - HKCU\..\Run: [Rainlendar2] "C:\Program Files\Rainlendar2\Rainlendar2.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Dexpot 1.4] "C:\Program Files\Dexpot\dexpot.exe"
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
O4 - Global Startup: Launchy.lnk = C:\Program Files\Launchy\Launchy.exe
O4 - Global Startup: RKLauncher.lnk = D:\RKLauncher\RKLauncher.exe
O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.com/en/
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{A9A6F4C4-4876-4000-8028-ADDB5815479D}: NameServer = 192.168.0.1
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: talkto - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Filter: text/html - (no CLSID) - (no file)
O18 - Filter: text/plain - (no CLSID) - (no file)
O20 - AppInit_DLLs: interceptor.dll,wbsys.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: mllmj - C:\WINDOWS\system32\mllmj.dll (file missing)
O20 - Winlogon Notify: vtsqq - C:\WINDOWS\system32\vtsqq.dll (file missing)
O20 - Winlogon Notify: WBSrv - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\wbsrv.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: VAIO Cooporated Initialisation (VCI) - Sony Corporation - C:\Program Files\Sony\VAIO Cooperated Initialisation\VCI_SVC.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

Can you please do the following.

===============

Can you disable Windows Defender as it may interfere with the removal process. Please leave it disabled until your PC has been given the all clear.

  • Open Windows Defender
  • Click Tools
  • Click General Settings
  • Scroll down to Real Time Protection Options
  • Uncheck Turn on Real Time Protection (recommended)
  • After you uncheck this, click on the Save button
  • Close Windows Defender

===============

Scan with HijackThis and then place a check next to all the following, if present:


R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: (no name) - {01DA5599-36ED-44AA-AF32-C615E1F7412E} - (no file)
O2 - BHO: (no name) - {0A87E45F-537A-40B4-B812-E2544C21A09F} - (no file)
O2 - BHO: (no name) - {2B1273BB-B170-4F1A-B743-D87733ED9555} - (no file)
O2 - BHO: (no name) - {51509CBC-7A91-4A02-A8B7-1BF6BFE7DD7E} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)
O2 - BHO: (no name) - {67C55A8D-E808-4caa-9EA7-F77102DE0BB6} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {A4B7DD05-8798-4468-848E-8B4BE96A7A9A} - (no file)
O2 - BHO: BubblesBHO - {FF344242-A1AF-4343-A223-FC3DA42990C8} - (no file)

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O11 - Options group: [INTERNATIONAL] International*

O18 - Filter: text/html - (no CLSID) - (no file)
O18 - Filter: text/plain - (no CLSID) - (no file)

O20 - Winlogon Notify: mllmj - C:\WINDOWS\system32\mllmj.dll (file missing)
O20 - Winlogon Notify: vtsqq - C:\WINDOWS\system32\vtsqq.dll (file missing)


Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:

Search for...

ALCMTR.EXE

...using "Start | Search...".

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in Safe Mode by doing the following:

  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear.

Select the first option to run Windows in Safe Mode hit enter.

-

Reboot.

===============

After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.

All seems good now :) But I have an error message upon starting windows that mxndrslc.dll cannot be found. I was getting it before following the instructions in your latest post so it probably doesn't have anything to do with that, but I'm curious as to how to fix it. Thank you for your help so far!

New HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 9:11 AM, on 07-04-17
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\ICO.EXE
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\WinRoll\winroll.exe
C:\Program Files\Volumouse\volumouse.exe
C:\Program Files\Taskbar Shuffle\taskbarshuffle.exe
C:\Program Files\Rainlendar2\Rainlendar2.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Launchy\Launchy.exe
D:\RKLauncher\RKLauncher.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\Program Files\MSN Messenger\usnsvc.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.com/en/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = wwwcache.sns.york.ac.uk:8080
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdmcks.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint\Apoint.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [SonyPowerCfg] "C:\Program Files\Sony\VAIO Power Management\SPMgr.exe"
O4 - HKLM\..\Run: [System Files Updater] "C:\WINDOWS\FlyakiteOSX\Tools\System Files Updater.exe" /S
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [REGSHAVE] "C:\Program Files\REGSHAVE\REGSHAVE.EXE" /AUTORUN
O4 - HKLM\..\Run: [KernelFaultCheck] C:\WINDOWS\system32\dumprep 0 -k
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [LogonStudio] "C:\Program Files\WinCustomize\LogonStudio\logonstudio.exe" /RANDOM
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\PROGRA~1\Stardock\WINCUS~1\BootSkin\BootSkin.exe" /StartupJobs
O4 - HKLM\..\Run: [SoundService] "rundll32.exe" "C:\WINDOWS\system32\mxndrslc.dll",setvm
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [WinRoll] "C:\Program Files\WinRoll\winroll.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [$Volumouse$] "C:\Program Files\Volumouse\volumouse.exe" /nodlg
O4 - HKCU\..\Run: [Taskbar Shuffle] "C:\Program Files\Taskbar Shuffle\taskbarshuffle.exe"
O4 - HKCU\..\Run: [Rainlendar2] "C:\Program Files\Rainlendar2\Rainlendar2.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
O4 - Global Startup: Launchy.lnk = C:\Program Files\Launchy\Launchy.exe
O4 - Global Startup: RKLauncher.lnk = D:\RKLauncher\RKLauncher.exe
O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.com/en/
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{A9A6F4C4-4876-4000-8028-ADDB5815479D}: NameServer = 192.168.0.1
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: talkto - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: interceptor.dll,wbsys.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WBSrv - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\wbsrv.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: VAIO Cooporated Initialisation (VCI) - Sony Corporation - C:\Program Files\Sony\VAIO Cooperated Initialisation\VCI_SVC.exe

Let's see if we can't solve the error message.

Go here and download then run Silent Runners.vbs. Right click on the download link and select Save Target As. Save it to the desktop or to a folder in a permanent directory. It generates a log which will be created in the same folder you are running it from. Please post the information back in this thread.
If you have a script blocking program, please allow the file to run. It is not malicious.

Here is the log. Thank you very much!

"Silent Runners.vbs", revision R50, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"



Startup items buried in registry:
---------------------------------


HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"MsnMsgr" = ""C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background" [MS]
"WinRoll" = ""C:\Program Files\WinRoll\winroll.exe"" [null data]
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]
"$Volumouse$" = ""C:\Program Files\Volumouse\volumouse.exe" /nodlg" ["NirSoft"]
"Taskbar Shuffle" = ""C:\Program Files\Taskbar Shuffle\taskbarshuffle.exe"" ["Jay Elaraj"]
"Rainlendar2" = ""C:\Program Files\Rainlendar2\Rainlendar2.exe"" [null data]
"swg" = "C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe" ["Google Inc."]
"googletalk" = ""C:\Program Files\Google\Google Talk\googletalk.exe" /autostart" ["Google"]


HKLM\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"Apoint" = ""C:\Program Files\Apoint\Apoint.exe"" ["Alps Electric Co., Ltd."]
"igfxtray" = "C:\WINDOWS\system32\igfxtray.exe" ["Intel Corporation"]
"igfxhkcmd" = "C:\WINDOWS\system32\hkcmd.exe" ["Intel Corporation"]
"igfxpers" = "C:\WINDOWS\system32\igfxpers.exe" ["Intel Corporation"]
"Mouse Suite 98 Daemon" = "ICO.EXE" ["Primax Electronics Ltd."]
"SonyPowerCfg" = ""C:\Program Files\Sony\VAIO Power Management\SPMgr.exe"" ["Sony Corporation"]
"System Files Updater" = ""C:\WINDOWS\FlyakiteOSX\Tools\System Files Updater.exe" /S" [null data]
"RTHDCPL" = "RTHDCPL.EXE" ["Realtek Semiconductor Corp."]
"Windows Defender" = ""C:\Program Files\Windows Defender\MSASCui.exe" -hide" [MS]
"REGSHAVE" = ""C:\Program Files\REGSHAVE\REGSHAVE.EXE" /AUTORUN" ["FUJI PHOTO FILM CO., LTD."]
"KernelFaultCheck" = "C:\WINDOWS\system32\dumprep 0 -k" [MS]
"iTunesHelper" = ""C:\Program Files\iTunes\iTunesHelper.exe"" ["Apple Computer, Inc."]
"avast!" = "C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" [null data]
"LogonStudio" = ""C:\Program Files\WinCustomize\LogonStudio\logonstudio.exe" /RANDOM" ["Stardock and Luca Saggese"]
"BootSkin Startup Jobs" = ""C:\PROGRA~1\Stardock\WINCUS~1\BootSkin\BootSkin.exe" /StartupJobs" [empty string]
"SoundService" = ""rundll32.exe" "C:\WINDOWS\system32\mxndrslc.dll",setvm" [MS]


HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{AA58ED58-01DD-4d91-8333-CF10577473F7}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Google Toolbar Helper"
\InProcServer32\(Default) = "c:\program files\google\googletoolbar3.dll" ["Google Inc."]
{CC59E0F9-7E43-44FA-9FAA-8377850BF205}\(Default) = (no title provided)
-> {HKLM...CLSID} = "FDMIECookiesBHO Class"
\InProcServer32\(Default) = "C:\Program Files\Free Download Manager\iefdmcks.dll" [null data]


HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\OFFICE11\msohev.dll" [MS]
"{00020D75-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Desktop Icon Handler"
-> {HKLM...CLSID} = "Microsoft Office Outlook"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~3\OFFICE11\MLSHEXT.DLL" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Custom Icon Handler"
-> {HKLM...CLSID} = "Outlook File Icon Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~3\OFFICE11\OLKFSTUB.DLL" [MS]
"{FC9FB64A-1EB2-4CCF-AF5E-1A497A9B5C2D}" = "Messenger Sharing Folders"
-> {HKLM...CLSID} = "My Sharing Folders"
\InProcServer32\(Default) = "C:\Program Files\MSN Messenger\fsshext.8.1.0178.00.dll" [MS]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"
-> {HKLM...CLSID} = "iTunes"
\InProcServer32\(Default) = "C:\Program Files\iTunes\iTunesMiniPlayer.dll" ["Apple Computer, Inc."]
"{472083B0-C522-11CF-8763-00608CC02F24}" = "avast"
-> {HKLM...CLSID} = "avast"
\InProcServer32\(Default) = "C:\Program Files\Alwil Software\Avast4\ashShell.dll" ["ALWIL Software"]
"{2F5AC606-70CF-461C-BFE1-734234536262}" = "WindowBlinds CPL Extension"
-> {HKLM...CLSID} = "DisplayCplExt Class"
\InProcServer32\(Default) = "C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbui.dll" ["Stardock.Net, Inc"]


HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
<<!>> "{091EB208-39DD-417D-A5DD-7E2C2D8FB9CB}" = "Microsoft AntiMalware ShellExecuteHook"
-> {HKLM...CLSID} = "Microsoft AntiMalware ShellExecuteHook"
\InProcServer32\(Default) = "C:\PROGRA~1\WINDOW~4\MpShHook.dll" [MS]
<<!>> "{57B86673-276A-48B2-BAE7-C6DBB3020EB8}" = "AVG Anti-Spyware 7.5"
-> {HKLM...CLSID} = "CShellExecuteHookImpl Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\shellexecutehook.dll" ["Anti-Malware Development a.s."]


HKCU\Software\Microsoft\Command Processor\
<<!>> "AutoRun" = "title Terminal — bash && color F0 && prompt $S[%username%]$S$P$$ && cls && ECHO. && ECHO  Welcome to Darwin!" [file not found]


HKLM\Software\Microsoft\Windows NT\CurrentVersion\Windows\
<<!>> "AppInit_DLLs" = "interceptor.dll,wbsys.dll" [file not found]


HKLM\System\CurrentControlSet\Control\Session Manager\
<<!>> "BootExecute" = "PDBoot.exe" ["Raxco Software, Inc."]|"autocheck autochk *"|"OODBS" [file not found]


HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
<<!>> igfxcui\DLLName = "igfxdev.dll" ["Intel Corporation"]
<<!>> WBSrv\DLLName = "C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\wbsrv.dll" ["Stardock"]


HKLM\Software\Classes\PROTOCOLS\Filter\
<<!>> text/xml\CLSID = "{807553E5-5146-11D5-A672-00B0D022E945}"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL" [MS]


HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
avast\(Default) = "{472083B0-C522-11CF-8763-00608CC02F24}"
-> {HKLM...CLSID} = "avast"
\InProcServer32\(Default) = "C:\Program Files\Alwil Software\Avast4\ashShell.dll" ["ALWIL Software"]
AVG Anti-Spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\context.dll" ["Anti-Malware Development a.s."]
IZArcCM\(Default) = "{8D9D4D0D-FDDD-44CB-AAB2-6161FA0757C5}"
-> {HKLM...CLSID} = "IZArc Shell Context Menu"
\InProcServer32\(Default) = "C:\PROGRA~1\IZArc\IZArcCM.dll" [null data]


HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
AVG Anti-Spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\context.dll" ["Anti-Malware Development a.s."]
CMenuExtender\(Default) = "{ABC70703-32AF-11d4-90C4-D483A70F4825}"
-> {HKLM...CLSID} = "CMenuExtender"
\InProcServer32\(Default) = "C:\Program Files\iColorFolder\CMExt.dll" ["Revenger inc."]
IZArcCM\(Default) = "{8D9D4D0D-FDDD-44CB-AAB2-6161FA0757C5}"
-> {HKLM...CLSID} = "IZArc Shell Context Menu"
\InProcServer32\(Default) = "C:\PROGRA~1\IZArc\IZArcCM.dll" [null data]


HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
avast\(Default) = "{472083B0-C522-11CF-8763-00608CC02F24}"
-> {HKLM...CLSID} = "avast"
\InProcServer32\(Default) = "C:\Program Files\Alwil Software\Avast4\ashShell.dll" ["ALWIL Software"]



Group Policies {policy setting}:
--------------------------------


Note: detected settings may not have any effect.


HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\


"NoLowDiskSpaceChecks" = (REG_DWORD) hex:0x00000001
{unrecognized setting}


"NoActiveDesktop" = (REG_DWORD) hex:0x00000000
{Disable Active Desktop}


"NoSaveSettings" = (REG_DWORD) hex:0x00000000
{Don't save settings at exit}


"ClassicShell" = (REG_DWORD) hex:0x00000000
{Enable Classic Shell / Turn on Classic Shell}


"NoThemesTab" = (REG_DWORD) hex:0x00000000
{unrecognized setting}


"ForceActiveDesktopOn" = (REG_DWORD) hex:0x00000000
{Enable Active Desktop}


HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\


"NoCDBurning" = (REG_DWORD) hex:0x00000000
{unrecognized setting}


"NoActiveDesktopChanges" = (REG_DWORD) hex:0x00000000
{unrecognized setting}


HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System\


"DisableTaskMgr" = (REG_DWORD) hex:0x00000000
{Remove Task Manager}


"NoColorChoice" = (REG_DWORD) hex:0x00000000
{unrecognized setting}


"NoSizeChoice" = (REG_DWORD) hex:0x00000000
{unrecognized setting}


"NoDispScrSavPage" = (REG_DWORD) hex:0x00000000
{unrecognized setting}


"NoDispCPL" = (REG_DWORD) hex:0x00000000
{Remove Display in Control Panel}


"NoVisualStyleChoice" = (REG_DWORD) hex:0x00000000
{unrecognized setting}


"NoDispSettingsPage" = (REG_DWORD) hex:0x00000000
{unrecognized setting}


"NoDispAppearancePage" = (REG_DWORD) hex:0x00000000
{unrecognized setting}


"NoDispBackgroundPage" = (REG_DWORD) hex:0x00000000
{Hide Desktop tab}


"DisableRegistryTools" = (REG_DWORD) hex:0x00000000
{Prevent access to registry editing tools}


HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\


"shutdownwithoutlogon" = (REG_DWORD) hex:0x00000001
{Shutdown: Allow system to be shut down without having to log on}


"undockwithoutlogon" = (REG_DWORD) hex:0x00000001
{Devices: Allow undock without having to log on}


"DisableTaskMgr" = (REG_DWORD) hex:0x00000000
{unrecognized setting}



Active Desktop and Wallpaper:
-----------------------------


Active Desktop may be enabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState


Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "%APPDATA%\Mozilla\Firefox\Desktop Background.bmp"


Displayed if Active Desktop disabled and wallpaper not set by Group Policy:
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Cuifen\Application Data\Mozilla\Firefox\Desktop Background.bmp"



Startup items in "Cuifen" & "All Users" startup folders:
--------------------------------------------------------


C:\Documents and Settings\Cuifen\Start Menu\Programs\Startup
"Yahoo! Widget Engine" -> shortcut to: "C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe" ["Yahoo! Inc."]


C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Launchy" -> shortcut to: "C:\Program Files\Launchy\Launchy.exe" ["Code Jelly"]
"RKLauncher" -> shortcut to: "D:\RKLauncher\RKLauncher.exe" ["RaduKing"]



Enabled Scheduled Tasks:
------------------------


"AppleSoftwareUpdate" -> launches: "C:\Program Files\Apple Software Update\SoftwareUpdate.exe -Task" ["Apple Computer, Inc."]
"Monthly Defrag" -> launches: "C:\WINDOWS\system32\dfrg.msc C:" [null data]
"MP Scheduled Scan" -> launches: "C:\Program Files\Windows Defender\MpCmdRun.exe Scan -RestrictPrivileges" [MS]



Winsock2 Service Provider DLLs:
-------------------------------


Namespace Service Providers


HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]


Transport Service Providers


HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 17
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05



Toolbars, Explorer Bars, Extensions:
------------------------------------


Toolbars


HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"
-> {HKLM...CLSID} = "&Google"
\InProcServer32\(Default) = "c:\program files\google\googletoolbar3.dll" ["Google Inc."]


HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}" = (no title provided)
-> {HKLM...CLSID} = "&Google"
\InProcServer32\(Default) = "c:\program files\google\googletoolbar3.dll" ["Google Inc."]


Explorer Bars


HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\


HKLM\Software\Classes\CLSID\{FF059E31-CC5A-4E2E-BF3B-96E929D65503}\(Default) = "&Research"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL" [MS]



Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------


avast! Antivirus, avast! Antivirus, ""C:\Program Files\Alwil Software\Avast4\ashServ.exe"" [null data]
avast! iAVS4 Control Service, aswUpdSv, ""C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe"" [null data]
avast! Mail Scanner, avast! Mail Scanner, ""C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service" ["ALWIL Software"]
avast! Web Scanner, avast! Web Scanner, ""C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service" ["ALWIL Software"]
AVG Anti-Spyware Guard, AVG Anti-Spyware Guard, "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe" ["Anti-Malware Development a.s."]
B's Recorder GOLD Library General Service, bgsvcgen, "C:\WINDOWS\system32\bgsvcgen.exe" ["B.H.A Corporation"]
EvtEng, EvtEng, "C:\Program Files\Intel\Wireless\Bin\EvtEng.exe" ["Intel Corporation"]
iPod Service, iPod Service, ""C:\Program Files\iPod\bin\iPodService.exe"" ["Apple Computer, Inc."]
Messenger Sharing Folders USN Journal Reader service, usnjsvc, ""C:\Program Files\MSN Messenger\usnsvc.exe"" [MS]
PDAgent, PDAgent, ""C:\Program Files\Raxco\PerfectDisk\PDAgent.exe"" ["Raxco Software, Inc."]
PDEngine, PDEngine, ""C:\Program Files\Raxco\PerfectDisk\PDEngine.exe"" ["Raxco Software, Inc."]
RegSrvc, RegSrvc, "C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe" ["Intel Corporation"]
Spectrum24 Event Monitor, S24EventMonitor, "C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe" ["Intel Corporation "]
Windows Defender, WinDefend, ""C:\Program Files\Windows Defender\MsMpEng.exe"" [MS]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\system32\wdfmgr.exe" [MS]



Print Monitors:
---------------


HKLM\System\CurrentControlSet\Control\Print\Monitors\
doPDF  5 Monitor\Driver = "dopdfmn5.dll" ["Softland"]
EPSON Stylus Photo RX430 Series 2KMonitor5P\Driver = "E_FLM9CP.DLL" ["SEIKO EPSON CORPORATION"]
Microsoft Document Imaging Writer Monitor\Driver = "mdimon.dll" [MS]



----------
<<!>>: Suspicious data at a malware launch point.


+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points, use the -supp parameter or answer "No" at the
first message box and "Yes" at the second message box.
---------- (total run time: 27 seconds, including 6 seconds for message boxes)

Please set a system restore point now.
Download the attached zip file and unzip fixme.reg. Close all browser windows. Double click the file to run it and when asked if you want to merge with your registry, answer yes.
Reboot when done and check if the error message is gone.

The error message is gone and all looks good :D Thank you so much for your help!

You are welcome :).

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