Hi all,

I'm struggling with coolwebsearch issue...

For diagnostic, I'm using Xsoftspy 3.41 that show me the following scanning result
CoolWebSearch Registry Key
iSearch Toolbar Registry Key
Winpup32 Registry Key
Winpup32 Registry Key
CWS.Oslogo Registry Key
CWS-mrhop Registry Value
CWS-mrhop Registry Value

I followed the 'jendej' history path (hjt .....cwshredder ...), but Xsoftspy still produce previous diagnostic...

Attached the hjt log; could anyone support me in understanding
a) if I have a problem
b) how can I fix

thanks a lot

hjt log :

Logfile of HijackThis v1.97.7
Scan saved at 12.04.17, on 07/07/04
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\PROGRA~1\Compaq\COMPAQ~2\hibserv.exe
C:\WINDOWS\system32\acstp\icserv.exe
C:\WINDOWS\system32\acstp\wake_up.exe
C:\Program Files\Microsoft SQL Server\MSSQL$GCPM\Binn\sqlservr.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\sdpasvc.exe
C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\System32\atiptaxx.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
C:\Program Files\Compaq\EAB\EabServr.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\RSA Security\Web PassPort\Plug-In\system\sdtray.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Common Files\RTE\RTEGPRS.exe
C:\Program Files\Network ICE\BlackICE\blackice.exe
C:\Program Files\RSA Security\Web PassPort\Plug-In\System\sdlss.exe
c:\program files\acnu\acnupdatersvc.exe
C:\Program Files\XoftSpy\XoftSpy.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\WINZIP\winzip32.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://daniweb.com/techtalkforums/showthread.php?t=7356&page=2&pp=15
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 10.*;<local>
O1 - Hosts: 127.0.0.9 doxdesk.com
O1 - Hosts: 127.0.0.90 www.safer-networking.org
O1 - Hosts: 127.0.0.91 www.secureie.com
O1 - Hosts: 127.0.0.92 www.security.kolla.de
O1 - Hosts: 127.0.0.93 www.spybot.info
O1 - Hosts: 127.0.0.94 www.spychecker.com
O1 - Hosts: 127.0.0.95 www.spychecker.com
O1 - Hosts: 127.0.0.96 www.spycop.com
O1 - Hosts: 127.0.0.97 www.spyguard.com
O1 - Hosts: 127.0.0.98 www.spykiller.com
O1 - Hosts: 127.0.0.99 www.spyware.co.uk
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {30690ED1-1E54-4021-9E61-24BCEBCC9BD5} - C:\WINDOWS\System32\jnlgfmk.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [ChkAdmin] C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\Compaq\EAB\EabServr.exe /Start
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /nosystray
O4 - HKLM\..\Run: [eSupInit] "C:\Program Files\Support.com\bin\eSupCmd.exe" -inituser
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\RSA Security\Web PassPort\Plug-In\system\sdtray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [RTEGPRS] "C:\Program Files\Common Files\RTE\RTEGPRS.exe"
O4 - Global Startup: BlackICE Agent.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 (HKLM)
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {8463A31A-7FB5-4D38-B269-57F4FEFDBB09} (SDData.clsData) - https://mylearning.accenture.com/codebase/SDData.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38175.0872222222
O16 - DPF: {D3B8B8A0-4FA3-44EB-86C7-5BEA866CEA57} (SDAICC.clsAICC) - https://mylearning.accenture.com/codebase/SDAICC.cab
O16 - DPF: {FE507B78-691A-4DAA-BE3D-793C86592506}

Where are you running hijackthis from? You need to have it somewhere that it can create backups, but not in a temporary folder.
Reboot then rescan with hijackthis & post that log plz.

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