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guivon 0 Newbie Poster

When I "Turn Off" the computer the normal way, it shuts down normally.
But, when I choose the "Restart" option, it starts with the black options
screen, and then, after I choose the "Start Windows Normally" option, the
same screen restarts, recursively. The same happens if I choose the "last
known good configuration". Or in fact, any available option.
Then, I must put the computer off with the on/of switch, and restart it with the
power on/off button. Now it starts Windows OK.
This behavior is particularly bothering when I must reboot the machine after
an update or a new program installation.
What can I do?
TIA
Guivon

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