When I go to remove a program I receive this message, could not open INSTALL LOG program. Need help in how to proceed.
Thanks in advance
toothee
0
Newbie Poster
Recommended Answers
Jump to PostJust found this post... hope it will help
http://www.khattam.info/2009/04/21/could-not-open-installlog-file-problem-solved/Could also try reinstalling the program to create a new install log to then uninstall the program if you can't find one...
All 3 Replies
PsychicTide
42
Junior Poster
Just found this post... hope it will help
http://www.khattam.info/2009/04/21/could-not-open-installlog-file-problem-solved/
Could also try reinstalling the program to create a new install log to then uninstall the program if you can't find one...
kaninelupus
275
Practically a Posting Shark
Just as aside, not all apps actaully provide an install log, or at the least in the location you would expect it to be (wonderful I know). In this case the best course of action is three-phase (and this is only after exhausting all uninstall attempts, including looking for add-on uninstallers or "cleaners" for the application at hand):
- Delete app folder
- DL CCleean (also known as Crap Cleaner) and perform the following actions:
- Delete the install entry for the app at hand
- Run a registry clean to remove any orphaned entries
As I said, this is only a last-ditch method, if all other methods have been exhausted.
Suspishio
32
Posting Virtuoso
Team Colleague
Except for one detail, kaninelupus has offered sound advice.
The difference is not to bother with the "last resort" warning. If an application can't be removed by system provided tools, just delete the app folder, clean the registry and reboot.
No messing about.
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