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Iexplore problem

I get a messege from time to time that the GOJKQCGZ.DLL. has a problem and will close. What the hell is that and what can I do about it?!?

ljoseph
Newbie Poster
2 posts since Dec 2003
Reputation Points: 10
Solved Threads: 0
 

It's spyware - probably a browser hijacker

Do this and we'll tell you how to get rid of it :-

Please Download hijackthis from

http://tomcoyote.org/hjt

Unzip, doubleclick HijackThis.exe, and hit "Scan".

After the scan has finished the "scan" button will turn into a "save log" button

save the log file and paste it here

Do not delete anything yet, as most things hijackthis finds are harmless and needed.

steam

steamwiz
Junior Poster in Training
73 posts since Oct 2003
Reputation Points: 40
Solved Threads: 1
 

Thanks Steam,

I did what you said, however when I downloaded hijackthis it came up as picture viewer. not sure what to do with this.

Larry

ljoseph
Newbie Poster
2 posts since Dec 2003
Reputation Points: 10
Solved Threads: 0
 

its a zip download ,did you unzip it first

caperjack
I hate 20 Questions
Team Colleague
13,069 posts since Aug 2003
Reputation Points: 1,064
Solved Threads: 812
 

Hi ljoseph

Your post has me a little confused........as caperjack says....it should be a zip file

Can you unzip zip (compressed) files ?

Do you have an unzipping program, like winzip or winrar ?

Sounds like the .zip extension on your computer is set to open in picture viewer - which is of course wrong.

Answer the above questions and we'll sort it out.

steam

steamwiz
Junior Poster in Training
73 posts since Oct 2003
Reputation Points: 40
Solved Threads: 1
 

This article has been dead for over three months

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