caperjack
I hate 20 Questions
13,069 posts since Aug 2003
Reputation Points: 1,064
Solved Threads: 812
I don't know the answer to you problem but it could well be a virus !!
What happens when you click on the norton icon in start/all programs .
caperjack
I hate 20 Questions
13,069 posts since Aug 2003
Reputation Points: 1,064
Solved Threads: 812
have you ever use Spybot or Ad-aware ,if not look in my signature[adware tools] and download ,install and update and run them one at a time .
caperjack
I hate 20 Questions
13,069 posts since Aug 2003
Reputation Points: 1,064
Solved Threads: 812
I had the same problem and this is how I fixed it.
1. uninstall Norton , do a search for Symantec files and delete these
2. run anti spyware like spybot or Microsoft.
3. In safemode with networking run a online antivirus scan. Trend Micro has one.
4. Reinstall Norton.
5. If Norton is still coming up with the 8-bit screen then Norton is stuck in 95 compatibility mode. Search for Navwnt.exe, Navw32.exe, Nmain.exe. right click on them and go to properties. Under compatibility make sure nothing is checked.
I too had the prolem sept i couldnt even remove it from the add/remove programs i had to use the disk and check uninstall (i think). then reinstalled.
tayspen
<Insert title here>
1,622 posts since Jul 2005
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