Hi DaniWeb Family !
I have a Toshiba Satellite L455D-S5976, laptop with Windows 7, 32bit system on it.
The hard drive went bad and so I ordered another on, exactly like the original.
Then I had to cantact Toshiba and order the system installation disc for that computer.
I got the disc's in and when I went to reinstall the system on my new hard drive, it won't work.
The Toshiba splash screen pops up, then it starts loading Windows files. Then it says Starting Windows. Then it asks me to select between :
Toshiba Recovery Wizzard
or
System Recovery Options.
I chose Toshiba Recovery Wizzard.
Then it asks me to choose between
Factory Default, like "out-of-the-box-state"
or
Erase the hard disk.
I chose
Factory Default, like "out-of-the-box-state"
Then I have to choose between 3 things.
#1 Recover to out of the box state(System Recovery Options included.
#2 Recover without changing the hard drive partitions
#3 Recover to a custom size partition
I chose #1 Recover to out of the box state(System Recovery Options included
Then it goes into " initializing the partition". When thats done it says " Copying files, please wait".
Then, after about 20 minutes, an error pops up that says:
Can't read from the source file or disk.
preinst6.swm
type:swm file
size 632 MB
Date modified: 9/1/2009 10:47 am
Under that it gives me the choices to either " TRY AGAIN", " SKIP" , or " CANCEL".
None of those work at all.
I have tried another new hard drive and it did the same thing.
I even tried an external hard drive and that didn't work out either.
Anyone know if I'm making the right choices ? Any suggestiopns on what I should do ?
Any and all help is greatly appreciated !
Recommended Answers
Jump to Posttry erase the hdd instead of out of the box state.
if same ,try borrowing a friends win7 dvd ,same version as yours ,if it works you then would go to manufacturers website to download missing drivers
Jump to PostChoose option
#2 Recover without changing the hard drive partitions
#3 Recover to a custom size partitionAnd tell us what happen
is there an other steps when you choose erase hard disk
Jump to PostOk, I deleted all the partions.?
the replacement drive,is it new or used .there should only have be one partition on it;
it could be that the recovery disks is looking for file from the recovery partition that would have been on the old drive ,but is not on the …
Jump to PostI ordered the drive from Ebay. It is a refurbished drive.
How do I get a " a retail win7 " disk ? The only way I knew how to get an installation disk, that was the right one for this laptop, was thru Toshiba.i already said how . …
Jump to PostTry the third choice;)
All 20 Replies
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