Sudden Hangups

[prakharprakash]

Hi!!!

I am on Win 2000 pro. Recently, my programms hangs up quite unexpectedly, for example, when i play my music files , and after sometime it recovers. Similarly, Zone Alarm hangs up only when I try to access product info . panel . Non-microsoft programs don't recover whereas programs like Windows media player do so. Also, only specific programs hang up and not the whole machine . Whats wrong??

[jaishankar]

Hi!!!

I am on Win 2000 pro. Recently, my programms hangs up quite unexpectedly, for example, when i play my music files , and after sometime it recovers. Similarly, Zone Alarm hangs up only when I try to access product info . panel . Non-microsoft programs don't recover whereas programs like Windows media player do so. Also, only specific programs hang up and not the whole machine . Whats wrong??

This info is not sufficient to solve the problem, give us some more info, like the system configuration, also post the http://www.majorgeeks.com/download3155.html Log

[prakharprakash]

This is my HijackThis log -

Logfile of HijackThis v1.99.1
Scan saved at 10:47:40 AM, on 11/9/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\locator.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\ZONELABS\vsmon.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\Drivers\SAP\FD.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINNT\system32\mmc.exe
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Rar$EX00.133\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gmail.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [FD_SAP] C:\WINNT\System32\Drivers\SAP\FD.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Download using LeechGet - file://C:\Program Files\LeechGet 2004\\AddUrl.html
O8 - Extra context menu item: Download using LeechGet Wizard - file://C:\Program Files\LeechGet 2004\\Wizard.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Parse with LeechGet - file://C:\Program Files\LeechGet 2004\\Parser.html
O9 - Extra button: (no name) - AutorunsDisabled - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {82F2D6B2-6C58-4404-A930-9DB0FD90D4B1} (Driver_Detective_v43_Non_Member.DD_v43) - http://www.drivershq.com/cab/prod/Driver_Detective_v43_Non_Member.CAB
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINNT\system32\UAService7.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZONELABS\vsmon.exe

And this is my system spec -
CPU-Z Report

--------------------------------------------------------------------------------

CPU-Z version 1.31.

CPU(s)
Number of CPUs 1

Name Intel Pentium III E
Code Name Coppermine
Specification Intel Pentium III E 500MHz
Family / Model / Stepping 6 8 3
Extended Family / Model 0 0
Brand ID 2
Package BGA/Micro-PGA
Core Stepping cB0
Technology 0.18 µ
Supported Instructions Sets MMX, SSE
CPU Clock Speed 498.5 MHz
Clock multiplier x 5.0
Front Side Bus Frequency 99.7 MHz
Bus Speed 99.7 MHz
L1 Data Cache 16 KBytes, 4-way set associative, 32 Bytes line size
L1 Instruction Cache 16 KBytes, 4-way set associative, 32 Bytes line size
L2 Cache 256 KBytes, 8-way set associative, 32 Bytes line size
L2 Latency 0
L2 Speed 498.5 MHz (Full)
L2 Location On Chip
L2 ECC Check enabled
L2 Data Prefetch Logic no
L2 Bus Width 256 bits

Mainboard and chipset
Motherboard manufacturer Dell Computer Corporation
Motherboard model Latitude CSx H500XT,
BIOS vendor Dell Computer Corporation
BIOS revision A09
BIOS release date 08/03/2000
Chipset Intel i440BX/ZX rev. C1

Memory
DRAM Type SDRAM
DRAM Size 256 MBytes
DRAM Frequency 99.7 MHz
FSB:DRAM 1:1
CAS# Latency 2.0 clocks
RAS# to CAS# 2 clocks
RAS# Precharge 2 clocks
DRAM Idle Timer 8 clocks
# of memory modules 1
Module 0 Micron Technology SDRAM PC125 - 128 MBytes

Software
Windows version Microsoft Windows 2000 Professional Service Pack 4 (Build 2195)
DirectX version 9.0c

Can this error result from changes in services ?

[DMR]

also post the http://www.majorgeeks.com/download3155.html Log

As the Announcement posted at the top of this forum indicates, HijackThis logs should only be posted in our Viruses, Spyware, and other Nasties forum.

[prakharprakash]

Right. I should have done that , but i think this has got nothing to do with virues or spyware .

Thanks,

Prakhar

[DMR]

...but i think this has got nothing to do with virues or spyware

Neither do I, actually.
I would start by having a look through your System and Application logs for any entries flagged as "Warning" or "Error". Such entries might help you narrow down the offending component(s). You can view the logs through the Event Viewer utility in your Administrative Tools control panel.

[prakharprakash]

I checked the logs. Something is wrong. The last log recorded is like one month old and i have been using my pc almost daily

[prakharprakash]

What should I do ?

[DMR]

1.

Can this error result from changes in services ?

That's definitely possible; why do you ask? If you made adds/removes/changes to your services or any other software components just prior to the problems occuring, please give us the details.

2. Without the logs, finding clues will be difficult. I'd suggest you start by running the System File Checker (SFC) utility and see if it finds any missing/corrupt system files or other inconsistencies. More info from Microsoft on the SFC is here.