Unhandled exception in IEXPLORER.EXE (SHDOCVW.DLL): 0xC0000005: Access Violation

I have a user who is receiving the following message on a laptop running windows XP, sp1, and IE 6.0.

The message occurs every time the user attempts to close internet explorer. It doesn't seem to affect IE in any other way except when it is closed. He has to ctl+alt+del and end task from task manager to close it completely. It has not happened while he was using IE or when he is running other apps.

jackknob

Newbie Poster

3 posts since Nov 2005

Reputation Points: 10

Solved Threads: 0

5 Years Ago

Reinstall Flash Player ( http://www.adobe.com/products/flashplayer/ ) and/or Shockwave ( http://www.adobe.com/shockwave/download/ ) and see if that fixes it.

I was getting the 0xc0000005 with IE6 until I reinstalled Flash Player 9.

davidredwine

Newbie Poster

5 posts since Jul 2006

Reputation Points: 10

Solved Threads: 1

This article has been dead for over three months

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