access livehelp webpage

[judithh]

I am Newbie, and building website for the first time.
I am having a problem with text box looking fine on edit page, but when saved and I check on the website it has refused to move where I put it.

Tried to contact live help as I have many times before recently, but unable to do this as I get message:
JavaScript:expandCollapse(info Block ID',true)
My webhost is one.com, and I'm running on Windows Vista, and I removed Javascript the other day on desktop,(yeah, stupid I know!) but have redownloaded it from website and it says it's working ok.Other message says needs 'JavaScript.do', but can't find how to download it.
My laptop which is brand new and using Windows7 won't access online help either.
Can anyone help?

[JorgeM]

JavaScript.do? are you sure about that message? Also, do you really mean Java? Java and JavaScript are two different languages.

It may help to take a look at your HTML code to help you determine the issue with the textbox placement.