error box for internet

[billy61788]

lately whenever i use internet explorer i continue to get a pop up box telling me of an error and then there is a send error report or dont send button to click and when you click one of the two all of the internet boxes close. i ran a virus, adware, and spyware check and nothing. can anyone help me out? thanks

-billy

[Catweazle]

Hi Billy,

You must have some corrupted system files, which are generating that error message and causing your browser to 'crash'. Internet explorer share a lot of core system files for its operation. The quickest and easiest way to correct the problem would be to reinstall Internet explorer.

Moved to Internet Explorer forum section.

[billy61788]

thanks...now to do that do i have to uninstall it first? or can i just go to the website and click download

[Catweazle]

You'll find the download here.

An alternative (and probably quicker) method would be to obtain a computer magazine cover CD which has Internet Explorer Service Pack 1 included on it, and install it from that. You can install 'over the top' of your existing installation.

[billy61788]

well i did what you said...everything was going fine, but then it happened again :/

[billy61788]

anyone know whats wrong? now it only happens when a voice or video file is opened in IE. i close the window then i get the error message