choybutchoy 0 Newbie Poster

Hi guys,

We already cracked my head with this problem. Hopefully someone could enlighten me.

We got a UC540 unified communication here at the office. This UC got an internal flash problem on it, so my boss bought a new 8G compact flash from cisco. He then gave us this project to reinstall the CUE and make the UC working. We have been reading a lots of blog to do this but unfortunately we weren't able to make it work, or maybe we just dont know. We already got to the point that the UC did copied files from tftp and ftp servers it goes to the installation process, it even said that the system is online and now we would like to configure the UC through CCA but we cant due to the CCA can't find the UC. Tried to make our pc ip in the same subnet with the int integrated-service-engine 0/0 and as well as the service-module, but still CCA can't find the UC.

Any help will be very much appreciated.

Thank you.

Rolando