Ticketing System in php

[rpv_sen]

HI

I need a information for the below,

If i send a mail to ticket@domainname from gmail or other mail providers, it has to generate the ticket number and update in the ticket system.

Please guide me on this.

[cereal]

Hi,

you can use IMAP to access the [e-mail] account, then update a database table in which you save the ticket number: http://php.net/manual/en/book.imap.php

If you also need to parse the message use Mailparse: http://www.php.net/manual/en/book.mailparse.php

Note: you have to compile PHP with IMAP support, or if in Debian & co. install the php5-imap package. Mailparse instead is a PECL package.

[rpv_sen]

Sorry for Delay reply.

Thanks Cereal.