Hi Guys, i hope you can help me with this problem, my laptop will not shut down i have to put it into hybernation to shut it. Any idea's on whats wrong?

Dotty:'(

Check that when you press shutdown the option is not set to Hibernate. Also check the user manual for a hardware shutdown, normally involves pressing and holding down the power button to do a manual hardware shutdown. Hold down the button for around 10 seconds, it may take longer.

how are u shutting down the pc is it via the pwr button or the start menu?

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