has anyone heard of this dll file ffqtoc.dll before? everytime i do a scan with Spyhunter that file comes up but im unable to get rid of it.
my computer keeps getting some kind of vundo virus and it keeps installing it into my computer.

Hi nosfree,
You need to begin with the steps shown HERE Skipping step 2 as this is no longer used. Go to step 3 and continue on from there.
When you have completed those steps, including the running and removal procedure noted with MBA-M and saving the log for posting here, then download and run a Full System Scan HiJackThis save that log also.
Post back here with the requested logs and we can determine the next steps, if any, will be needed.
Judy

Hi judy, I can't click on the link with the steps for the removal process

Hello,

Pls do the following:

1. - Download Malwarebytes' Anti-Malware (http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button) to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure to checkmark the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Make sure that you restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

2. - Download hijackthis and post the log.

In your reply, post the logs (in this order):
1. - Malware Bytes Log
2. - Hijackthis Log

Thanks,

Cohen

Hi judy, I can't click on the link with the steps for the removal process

:$ That's because I forgot to put it in there :$
Use the links that Cohen has posted, thankfully he is watching my back!
Judy

Yes, i,ve seend when i was infected by vundo. ok read the article below
Vundo is a trojan that shows irritating pop-up advertisements and secretly downloads harmful files onto your PC. Because Vundo can run lots of advertisements, Vundo can severely decrease your system memory and slow down your computer. Vundo spreads through emails with links to insecure websites that exploit security holes of Internet Explorer. Once you click on a link in a Vundo-laced email, Internet Explorer launches a site that secretly installs the trojan into your computer. Vundo can run every time you startup Windows.
Heres how to get Rid of Vundo Manually

Yes, i,ve seend when i was infected by vundo. ok read the article below
Vundo is a trojan that shows irritating pop-up advertisements and secretly downloads harmful files onto your PC. Because Vundo can run lots of advertisements, Vundo can severely decrease your system memory and slow down your computer. Vundo spreads through emails with links to insecure websites that exploit security holes of Internet Explorer. Once you click on a link in a Vundo-laced email, Internet Explorer launches a site that secretly installs the trojan into your computer. Vundo can run every time you startup Windows.
Heres how to get Rid of Vundo Manually
http://www.darfuns.com/remove-vundo-trojan/index.html

thanks for that information and members and i are doing what is needed to remove this infection.

Thanks,

Cohen

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