Ive been given a friends laptop to look at and suspect it has a virus on it as it is incredibly slow and some applications dont load, google chrome wont launch, windows live mail launches but when you try to send an email the program crashes.. and the laptop itself is genrally a lot slower than it has been. Ive had a look at a few things.. start up items/ ive run ccleaner and ATF cleaner but these havet had much effect. Ive also tried defrag etc but i suspect something more sinister may be going on. Hijack this log is below greatful if someone could have a look over this and advise what else to try?

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 22:01:53, on 29/01/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.7930.16406)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\MouseDriver\MouseDriver.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe
C:\Program Files\HTC\HTC Sync\Application Launcher\Application Launcher.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\Common Files\Teleca Shared\logger.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\HTC\HTC Sync\ClientInitiatedStarter\ClientInitiatedStarter.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\epmworker.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\DbgOut.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\HTCVBTServer.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\FsynSrvStarter.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Windows\system32\taskeng.exe
G:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://ieframe.dll/acr_error.htm#msn.com,http://uk.msn.com/?ocid=iehp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=74&bd=smb&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=74&bd=smb&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: (no name) - {a3568dac-c2bc-4122-9eab-1a05e08988be} - (no file)
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: @C:\Program Files\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\Core\smax4pnp.exe"
O4 - HKLM\..\Run: [MouseDriverD9] "C:\Program Files\MouseDriver\MouseDriver.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HTC Sync Loader] "C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup
O4 - HKLM\..\Run: [Mobile Connectivity Suite] "C:\Program Files\HTC\HTC Sync\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\RunOnce: [UninstallLockedSOSFiles] C:\Users\Terry\AppData\Local\Temp\UninstallLockedSOSFiles.lnk
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Windows\system32\Skype4COM.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O20 - Winlogon Notify: DeviceNP - DeviceNP.dll (file missing)
O23 - Service: Andrea ADI Filters Service (AEADIFilters) - Andrea Electronics Corporation - C:\Windows\system32\AEADISRV.EXE
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: HP ProtectTools Device Locking / Auditing (FLCDLOCK) - Hewlett-Packard Ltd - C:\Windows\system32\flcdlock.exe
O23 - Service: Google Update Service (gupdate1c9d886c08cfba0) (gupdate1c9d886c08cfba0) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Kodak AiO Device Service (KodakSvc) - Eastman Kodak Company - C:\Program Files\Kodak\printer\center\KodakSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_2.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Sony Ericsson OMSI download service (OMSI download service) - Unknown owner - C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: Start BT in service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\StartSkysolSvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: WD SmartWare Drive Manager (WDDMService) - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
O23 - Service: WD SmartWare Background Service (WDSmartWareBackgroundService) - Memeo - C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Unknown owner - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe (file missing)

--
End of file - 10944 bytes

Thank you for your assistance, i done all of the above and still not having much luck. The laptop is still incredibly slow.. (to the point of being unresponsive) and windows live mail 2011 still crashes whenever i try to compose a new email or reply to an existing one. It also take an age to open most applications. the results from the various logs are below grateful if someone could give me some steer on what to try next..

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5640

Windows 6.1.7600
Internet Explorer 9.0.7930.16406

30/01/2011 22:11:47
mbam-log-2011-01-30 (22-11-27).txt

Scan type: Full scan (C:\|D:\|E:\|)
Objects scanned: 301299
Time elapsed: 2 hour(s), 12 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\ErrorSmart (Rogue.ErrorSmart) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\fcn (Rogue.Residue) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\Users\Terry\AppData\Roaming\errorsmart (Rogue.ErrorSmart) -> No action taken.
c:\Users\Terry\AppData\Roaming\errorsmart\Log (Rogue.ErrorSmart) -> No action taken.
c:\Users\Terry\AppData\Roaming\errorsmart\registry backups (Rogue.ErrorSmart) -> No action taken.

Files Infected:
c:\Windows\Tasks\errorsmart scheduled scan.job (Rogue.ErrorSmart) -> No action taken.
c:\Users\Terry\AppData\Roaming\errorsmart\Log\2008 may 20 - 10_42_04 am_750.log (Rogue.ErrorSmart) -> No action taken.
c:\Users\Terry\AppData\Roaming\errorsmart\registry backups\2008-05-20_11-13-32.reg (Rogue.ErrorSmart) -> No action taken.

GMER 1.0.15.15530 - http://www.gmer.net
Rootkit quick scan 2011-01-30 18:13:17
Windows 6.1.7600 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0 TOSHIBA_ rev.DL23
Running: 552y77m3.exe; Driver: C:\Users\Terry\AppData\Local\Temp\fglcipob.sys


---- System - GMER 1.0.15 ----

Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwCreateSection [0xBD319652]
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwLoadDriver [0xBD31978C]
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) NtCreateSection
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ObMakeTemporaryObject

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs ssfs0bbc.sys
AttachedDevice \FileSystem\fastfat \Fat ssfs0bbc.sys
AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \Driver\tdx \Device\Ip pwipf6.sys
AttachedDevice \Driver\tdx \Device\Tcp pwipf6.sys
AttachedDevice \Driver\tdx \Device\Udp pwipf6.sys
AttachedDevice \Driver\tdx \Device\RawIp pwipf6.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)

---- EOF - GMER 1.0.15 ----

GMER 1.0.15.15530 - http://www.gmer.net
Rootkit scan 2011-01-30 19:27:38
Windows 6.1.7600 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0 TOSHIBA_ rev.DL23
Running: 552y77m3.exe; Driver: C:\Users\Terry\AppData\Local\Temp\fglcipob.sys


---- System - GMER 1.0.15 ----

SSDT \SystemRoot\system32\DRIVERS\pwipf6.sys ZwAdjustPrivilegesToken [0x83B7BF00]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwAllocateVirtualMemory [0xBD305728]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwAssignProcessToJobObject [0x8C410FE4]
SSDT \SystemRoot\system32\DRIVERS\pwipf6.sys ZwConnectPort [0x83B7C400]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwCreateFile [0x8C411996]
SSDT \SystemRoot\system32\DRIVERS\pwipf6.sys ZwCreateKey [0x83B7BBC0]
SSDT \SystemRoot\system32\DRIVERS\pwipf6.sys ZwCreatePort [0x83B7C760]
SSDT 8529EC18 ZwCreateProcess
SSDT 8529EA10 ZwCreateProcessEx
SSDT \??\C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\19917\RapportCerberus_19917.sys ZwCreateThread [0x8C43C864]
SSDT \??\C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\19917\RapportCerberus_19917.sys ZwCreateThreadEx [0x8C43C8DC]
SSDT \SystemRoot\system32\DRIVERS\pwipf6.sys ZwCreateUserProcess [0x83B79F60]
SSDT \SystemRoot\system32\DRIVERS\pwipf6.sys ZwDebugActiveProcess [0x83B7B6D0]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwDeleteFile [0x8C411AF6]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwDeleteKey [0x8C41536C]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwDeleteValueKey [0x8C41539E]
SSDT \SystemRoot\system32\DRIVERS\pwipf6.sys ZwDeviceIoControlFile [0x83B7B7D0]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwFreeVirtualMemory [0xBD3057D8]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwLoadKey [0x8C415500]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwOpenFile [0x8C411A5A]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwOpenProcess [0x8C411128]
SSDT \SystemRoot\system32\DRIVERS\pwipf6.sys ZwOpenSection [0x83B7B260]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwOpenThread [0x8C41131A]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwProtectVirtualMemory [0xBD305870]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwQueryValueKey [0x8C415476]
SSDT 852FF6B0 ZwQueueApcThread
SSDT 852FF548 ZwReadVirtualMemory
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwRenameKey [0x8C4153E0]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwReplaceKey [0x8C415412]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwRestoreKey [0x8C415444]
SSDT \SystemRoot\system32\DRIVERS\pwipf6.sys ZwResumeThread [0x83B79EB0]
SSDT \SystemRoot\system32\DRIVERS\pwipf6.sys ZwSecureConnectPort [0x83B7C5B0]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwSetContextThread [0x8C410F8A]
SSDT ACD09448 ZwSetDefaultHardErrorPort
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwSetInformationFile [0x8C411B56]
SSDT 8529E920 ZwSetInformationProcess
SSDT 852FF818 ZwSetInformationThread
SSDT \??\C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\19917\RapportCerberus_19917.sys ZwSetValueKey [0x8C43C82E]
SSDT 852FF980 ZwSuspendProcess
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwSuspendThread [0x8C410F26]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwTerminateProcess [0x8C410E7A]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwTerminateThread [0x8C410EC2]
SSDT 852FF5C0 ZwWriteVirtualMemory

Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwCreateSection [0xBD319652]
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwLoadDriver [0xBD31978C]
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) NtCreateSection
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ObMakeTemporaryObject

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs ssfs0bbc.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\tdx \Device\Tcp pwipf6.sys
AttachedDevice \Driver\volmgr \Device\HarddiskVolume1 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume1 rdyboost.sys (ReadyBoost Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume2 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume2 rdyboost.sys (ReadyBoost Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume3 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume3 rdyboost.sys (ReadyBoost Driver/Microsoft Corporation)
AttachedDevice \Driver\tdx \Device\Udp pwipf6.sys
AttachedDevice \Driver\tdx \Device\RawIp pwipf6.sys

Device \Driver\ACPI_HAL \Device\0000005e halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation)

AttachedDevice \FileSystem\fastfat \Fat ssfs0bbc.sys
AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\001583306ec2
Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Upgrade\LocalRadioSettings
Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\001583306ec2 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Upgrade\LocalRadioSettings (not active ControlSet)

---- EOF - GMER 1.0.15 ----


DDS


DDS (Ver_10-12-12.02) - NTFSx86
Run by Terry at 20:33:14.34 on 31/01/2011
Internet Explorer: 9.0.7930.16406 BrowserJavaVersion: 1.6.0_22
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.1015.291 [GMT 0:00]

AV: avast! Antivirus *Enabled/Updated* {C37D8F93-0602-E43C-40AA-47DAD597F308}
SP: avast! Antivirus *Enabled/Updated* {781C6E77-2038-EBB2-7A1A-7CA8AE10B9B5}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\AEADISRV.EXE
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\MouseDriver\MouseDriver.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Kodak\printer\center\KodakSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\IVT Corporation\BlueSoleil\StartSkysolSvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\SearchIndexer.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\DllHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Terry\Desktop\dds-1.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearch Bar = Preserve
uSearch Page = hxxp://www.google.com
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=74&bd=smb&pf=laptop
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=74&bd=smb&pf=laptop
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - c:\program files\windows live\companion\companioncore.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\6.3.2322.0\npwinext.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: {a3568dac-c2bc-4122-9eab-1a05e08988be} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
TB: @c:\program files\msn toolbar\platform\6.3.2322.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\6.3.2322.0\npwinext.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
mRun: [SynTPEnh] "c:\program files\synaptics\syntp\SynTPEnh.exe"
mRun: [SoundMAXPnP] "c:\program files\analog devices\core\smax4pnp.exe"
mRun: [MouseDriverD9] "c:\program files\mousedriver\MouseDriver.exe"
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\windows\system32\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: DeviceNP - DeviceNP.dll
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\terry\appdata\roaming\mozilla\firefox\profiles\sq752q8i.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.live.com/results.aspx?FORM=IEFM1&q=
FF - prefs.js: browser.search.selectedEngine - ALOT Search
FF - prefs.js: browser.startup.homepage - hxxp://go.microsoft.com/fwlink/?LinkId=69157
FF - prefs.js: keyword.URL - hxxp://search.alot.com/web?&src_id=11029&client_id=39da9e489458087d74dc08f2&camp_id=295&install_time=2009-01-16T23:46:20Z&tb_version=2.3.0%28F%29&pr=auto&q=
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - component: c:\programdata\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordext.dll
FF - component: c:\users\terry\appdata\roaming\mozilla\firefox\profiles\sq752q8i.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.2.145.5\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.17\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\terry\appdata\local\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - Ext: Google Toolbar for Firefox: {3112ca9c-de6d-4884-a869-9855de68056c} - c:\program files\mozilla firefox\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Update Service: updater@foxstart.com - c:\program files\mozilla firefox\extensions\updater@foxstart.com
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\program files\real\realplayer\browserrecord\firefox\ext
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Yahoo! Toolbar: {635abd67-4fe9-1b23-4f01-e679fa7484c1} - %profile%\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
FF - Ext: ALOT Toolbar: toolbar@alot.com - %profile%\extensions\toolbar@alot.com
FF - Ext: Google Toolbar for Firefox: {3112ca9c-de6d-4884-a869-9855de68056c} - %profile%\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}
FF - Ext: Flagfox: {1018e4d6-728f-4b20-ad56-37578a4de76b} - %profile%\extensions\{1018e4d6-728f-4b20-ad56-37578a4de76b}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}

============= SERVICES / DRIVERS ===============

R0 AFS;AFS;c:\windows\system32\drivers\AFS.SYS [2008-6-25 77004]
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2010-10-3 59240]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-1-29 294608]
R1 RapportCerberus_19917;RapportCerberus_19917;c:\programdata\trusteer\rapport\store\exts\rapportcerberus\19917\RapportCerberus_19917.sys [2010-10-3 34792]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2010-10-3 169320]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-1-29 17744]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2011-1-29 51280]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2011-1-29 40384]
R2 KodakSvc;Kodak AiO Device Service;c:\program files\kodak\printer\center\KodakSvc.exe [2008-2-28 18944]
R2 OMSI download service;Sony Ericsson OMSI download service;c:\program files\sony ericsson\sony ericsson pc suite\SupServ.exe [2010-2-10 90112]
R2 pdfcDispatcher;PDF Document Manager;c:\program files\pdf complete\pdfsvc.exe [2007-12-11 540448]
R3 seehcri;Sony Ericsson seehcri Device Driver;c:\windows\system32\drivers\seehcri.sys [2010-2-10 27632]
R3 SysMouseFilterF3;SysMouseFilterF3;c:\windows\system32\drivers\SysMouseFilterF3.sys [2009-5-20 12800]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-13 14336]
S2 gupdate1c9d886c08cfba0;Google Update Service (gupdate1c9d886c08cfba0);c:\program files\google\update\GoogleUpdate.exe [2009-5-19 133104]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 DAMDrv;DAMDrv;c:\windows\system32\drivers\DAMDrv.sys [2007-6-8 30008]
S3 FLCDLOCK;HP ProtectTools Device Locking / Auditing;c:\windows\system32\flcdlock.exe [2007-6-8 172131]
S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2010-11-16 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-23 1493352]
S3 HTCAND32;HTC Device Driver;c:\windows\system32\drivers\ANDROIDUSB.sys [2009-10-26 25088]
S3 ivusb;Initio Driver for USB Default Controller;c:\windows\system32\drivers\ivusb.sys [2010-3-10 25112]
S3 massfilter;ZTE Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [2010-8-2 9216]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-1-30 38224]
S3 RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187B.sys [2010-3-31 379904]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2009-2-13 11520]
S3 ZTEusbnet;ZTE USB-NDIS miniport;c:\windows\system32\drivers\ZTEusbnet.sys [2010-8-2 114688]

=============== Created Last 30 ================

2011-01-30 19:51:02 573440 ----a-w- c:\windows\system32\odbc32.dll
2011-01-30 19:50:59 987136 ----a-w- c:\program files\common files\system\ado\msado15.dll
2011-01-30 19:50:59 372736 ----a-w- c:\program files\common files\system\ado\msadox.dll
2011-01-30 19:50:55 352256 ----a-w- c:\program files\common files\system\ado\msadomd.dll
2011-01-30 19:50:40 208896 ----a-w- c:\program files\common files\system\msadc\msadco.dll
2011-01-30 19:44:40 5890896 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{bc5e46ee-6ad8-4712-9fdf-ac1da6110d59}\mpengine.dll
2011-01-30 19:29:22 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-01-30 19:29:16 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-01-30 19:29:15 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-01-29 21:48:39 51280 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2011-01-29 21:47:51 38848 ----a-w- c:\windows\avastSS.scr
2011-01-29 21:47:46 -------- d-----w- c:\progra~2\Alwil Software
2011-01-06 00:46:23 2381824 ----a-w- c:\windows\system32\mshtml.tlb
2011-01-06 00:46:23 1448448 ----a-w- c:\windows\system32\inetcpl.cpl
2011-01-05 22:59:27 516096 ----a-w- c:\program files\windows mail\wab.exe
2011-01-05 22:58:56 2048 ----a-w- c:\windows\system32\tzres.dll
2011-01-05 22:58:08 749056 ----a-w- c:\windows\system32\schedsvc.dll
2011-01-05 22:58:08 496128 ----a-w- c:\windows\system32\taskschd.dll
2011-01-05 22:58:07 351232 ----a-w- c:\windows\system32\wmicmiplugin.dll
2011-01-05 22:58:07 305152 ----a-w- c:\windows\system32\taskcomp.dll
2011-01-05 22:58:07 192000 ----a-w- c:\windows\system32\taskeng.exe
2011-01-05 22:58:07 179712 ----a-w- c:\windows\system32\schtasks.exe
2011-01-05 22:58:01 294400 ----a-w- c:\windows\system32\atmfd.dll
2011-01-05 22:58:00 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-01-05 22:57:54 314368 ----a-w- c:\windows\system32\webio.dll
2011-01-05 22:57:48 2327552 ----a-w- c:\windows\system32\win32k.sys
2011-01-05 22:57:28 101760 ----a-w- c:\windows\system32\consent.exe

==================== Find3M ====================

2010-11-22 23:02:46 472808 ----a-w- c:\windows\system32\deployJava1.dll
2010-11-12 18:46:58 4280320 ----a-w- c:\windows\system32\GPhotos.scr

============= FINISH: 20:35:08.27 ===============


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-12-12.02)

Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 14/11/2009 08:58:25
System Uptime: 31/01/2011 19:58:19 (1 hours ago)

Motherboard: Hewlett-Packard | | 30D8
Processor: Intel(R) Celeron(R) M CPU 530 @ 1.73GHz | U10 | 1729/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 66 GiB total, 15.207 GiB free.
D: is FIXED (NTFS) - 7 GiB total, 0.719 GiB free.
E: is FIXED (NTFS) - 2 GiB total, 1.315 GiB free.
F: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP236: 21/12/2010 19:17:04 - Windows Update
RP237: 22/12/2010 01:16:58 - Windows Update
RP238: 05/01/2011 21:49:26 - Restore Operation
RP239: 05/01/2011 22:57:22 - Windows Update
RP240: 06/01/2011 00:39:34 - Windows Update
RP241: 09/01/2011 10:11:52 - Windows Update
RP242: 29/01/2011 21:47:15 - avast! Free Antivirus Setup
RP243: 30/01/2011 19:40:04 - Windows Update
RP244: 30/01/2011 22:22:14 - Windows Update
RP245: 31/01/2011 20:15:40 - Removed LiveUpdate Notice (Symantec Corporation)

==== Installed Programs ======================


2007 Microsoft Office system
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.4.1
AdobeÆ PhotoshopÆ Album Starter Edition 3.2
Agere Systems HDA Modem
aiofw
aioocr
aioprnt
aioscnnr
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Application Installer 4.00.B14
AutoUpdate
Avanquest update
avast! Free Antivirus
Bing Bar
Bing Bar Platform
BIOS Configuration for HP ProtectTools
Bluesoleil2.7.0.13 VoIP Release 071227
Bonjour
Business Contact Manager for Outlook 2007 SP2
CCleaner
CCScore
center
CleanUp!
D3DX10
Device Access Manager for HP ProtectTools
DivX Codec
DivX Converter
DivX Plus Media Foundation Components
DivX Plus Web Player
DivX Version Checker
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESSini
ESSPCD
ESSSONIC
ESSTOOLS
essvatgt
ESU for Microsoft Vista
Feedback Tool
Firefox Windows Media Player XPI
Google Chrome
Google Earth
Google Update Helper
Google Updater
Help_CTR
helptut
helpug
Highlight Viewer (Windows Live Toolbar)
HP Active Support Library
HP Active Support Library 32 bit components
HP Backup & Recovery Manager Installer
HP Customer Experience Enhancements
HP Doc Viewer
HP Easy Setup - Frontend
HP Help and Support
HP Memories Disc
HP MULTIPLE MODEM INSTALLER for VISTA
HP Notebook Accessories Product Tour
HP Print Diagnostic Utility
HP ProtectTools Security Manager
HP Total Care Advisor
HP Update
HP User Guides 0084
HP Wireless Assistant
HPAsset component for HP Active Support Library
HPNetworkAssistant
HTC BMP USB Driver
HTC Driver Installer
HTC Sync
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections Drivers
InterVideo DVD Check
InterVideo Register Manager
InterVideo WinDVD
iTunes
Java Auto Updater
Java(TM) 6 Update 22
Java(TM) 6 Update 4
Java(TM) 6 Update 5
Java(TM) 6 Update 6
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
Junk Mail filter update
kgcbase
KODAK All-in-One Printer Software
ksdip
LightScribe 1.6.43.1
Malwarebytes' Anti-Malware
Map Button (Windows Live Toolbar)
Mesh Runtime
Messenger Companion
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft Application Error Reporting
Microsoft Office 2003 Web Components
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Live Add-in 1.5
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Hybrid 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business Connectivity Components
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server Native Client
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
MouseDriver
Mozilla Firefox (3.6.3)
MSVCRT
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB973685)
netbrdg
O2 Connection Manager
OfotoXMI
OGA Notifier 2.0.0048.0
OpenOffice.org 2.4
PDF Complete
Perfect Uninstaller v6.3.3.0
Picasa 3
PressReader
QuickTime
Rapport
RealPlayer
RealUpgrade 1.0
Roxio Activation Module
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Samsung PC Studio
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
SFR
SHASTA
skin0001
SKINXSDK
Smart Menus (Windows Live Toolbar)
Sonic CinePlayer Decoder Pack
Sony Ericsson PC Suite 6.009.00
SopCast 3.0.3
SoundMAX
Spotify
staticcr
Synaptics Pointing Device Driver
Thomson TG123g Driver
tooltips
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2412171)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2483110)
Update Service
VC80CRTRedist - 8.0.50727.4053
Vista Default Settings
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VPRINTOL
WD SmartWare
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live Favorites for Windows Live Toolbar
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Player Firefox Plugin
WIRELESS
ZTE USB Driver

==== Event Viewer Messages From Past Week ========

31/01/2011 19:59:56, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Lbd
31/01/2011 19:58:54, Error: Service Control Manager [7000] - The Webroot Client Service service failed to start due to the following error: The system cannot find the file specified.
30/01/2011 18:51:35, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the LiveUpdate service to connect.
30/01/2011 18:51:35, Error: Service Control Manager [7000] - The LiveUpdate service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
30/01/2011 18:45:28, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
30/01/2011 11:17:08, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Volume Shadow Copy service to connect.
30/01/2011 11:17:08, Error: Service Control Manager [7000] - The Volume Shadow Copy service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
30/01/2011 11:17:08, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service VSS with arguments "" in order to run the server: {E579AB5F-1CC4-44B4-BED9-DE0991FF0623}
30/01/2011 10:47:38, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service LiveUpdate with arguments "" in order to run the server: {03E0E6C2-363B-11D3-B536-00902771A435}
29/01/2011 21:58:01, Error: Service Control Manager [7034] - The Webroot Spy Sweeper Engine service terminated unexpectedly. It has done this 1 time(s).
29/01/2011 18:05:36, Error: Microsoft-Windows-DNS-Client [1012] - There was an error while attempting to read the local hosts file.
29/01/2011 18:01:03, Error: Service Control Manager [7038] - The wscsvc service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
29/01/2011 18:01:03, Error: Service Control Manager [7000] - The Security Center service failed to start due to the following error: The service did not start due to a logon failure.
29/01/2011 18:01:03, Error: Service Control Manager [7000] - The iPod Service service failed to start due to the following error: The pipe has been ended.
29/01/2011 18:01:03, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "109" attempting to start the service iPod Service with arguments "" in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE}
29/01/2011 18:01:02, Error: Service Control Manager [7038] - The WSearch service was unable to log on as NT AUTHORITY\SYSTEM with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
29/01/2011 18:01:02, Error: Service Control Manager [7038] - The WinHttpAutoProxySvc service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
29/01/2011 18:01:02, Error: Service Control Manager [7038] - The WdiServiceHost service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
29/01/2011 18:01:02, Error: Service Control Manager [7038] - The netprofm service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform the security operation. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
29/01/2011 18:01:02, Error: Service Control Manager [7000] - The WinHTTP Web Proxy Auto-Discovery Service service failed to start due to the following error: The service did not start due to a logon failure.
29/01/2011 18:01:02, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not start due to a logon failure.
29/01/2011 18:01:02, Error: Service Control Manager [7000] - The Network List Service service failed to start due to the following error: The service did not start due to a logon failure.
29/01/2011 18:01:02, Error: Service Control Manager [7000] - The Network Connections service failed to start due to the following error: A system shutdown is in progress.
29/01/2011 18:01:02, Error: Service Control Manager [7000] - The Diagnostic Service Host service failed to start due to the following error: The service did not start due to a logon failure.
29/01/2011 18:01:02, Error: Service Control Manager [7000] - The Background Intelligent Transfer Service service failed to start due to the following error: A system shutdown is in progress.
29/01/2011 18:01:02, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1115" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
29/01/2011 18:01:02, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1115" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097}
29/01/2011 18:01:02, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1069" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
29/01/2011 18:01:02, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1069" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

==== End Of File ===========================

Thanks in advance for your time :-)

Regards

Bill

The infections will not be removed unless you tell the programs to remove them.
The MBA-M log clearly shows -> No action taken.
for all items found.

Ive now run it again and removed all infections. The MBAM scan now shows no infection, however the slow performance and problems opening applications still exist, any suggestions on what to do next?

We can offer no more advice unless we see all the logs. We saw no logs that showed infections had been removed and these likely are not the only tools that will need to be run. You must post all logs for any further advice.

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