please help, have used system mechanic, spybot, adaware, can't install pc-cillin, uninstalled norton 2004, installed stopzilla. nothing working!

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 5:44:33 PM, on 7/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\STOPzilla!\szntsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\iolo\Common\Lib\ioloDMVSvc.exe
C:\Program Files\Promise Technology, Inc\Promise Array Management\MsgAgt.exe
C:\Program Files\Promise Technology, Inc\Promise Array Management\MsgSvr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54Gv2.exe
C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRAM FILES\DELL\DELL LASER MFP 1600N\PSU\ScanToPc.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\WINDOWS\bsfvcopA.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\InfoMyCa.exe
C:\Program Files\STOPzilla!\Stopzilla.exe
C:\Documents and Settings\Kathryn\My Documents\?ymantec\n?tepad.exe
C:\WINDOWS\PPPATC~1\regsvr32.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Documents and Settings\Kathryn\Desktop\HiJackThis_v2.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PORTAB~2\SDHelper.dll
O2 - BHO: (no name) - {DC192567-65F9-4AB6-ADB7-E13575F81726} - C:\WINDOWS\system32\khfefde.dll
O2 - BHO: (no name) - {DFC05668-D1F6-41AB-9B7E-C0EC2F89AA7F} - C:\WINDOWS\system32\mllmj.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - c:\WINDOWS\system32\StopzillaBHO.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [SonicFocus] "C:\Program Files\Sonic Focus\SFIGUI\SFIGUI.EXE" BOOT
O4 - HKLM\..\Run: [farstone] NULL
O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [WUSB54Gv2] C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\InvokeSvc3.exe
O4 - HKLM\..\Run: [P3000x_S2P] C:\PROGRAM FILES\DELL\DELL LASER MFP 1600N\PSU\ScanToPc.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [bsfvcopA] C:\WINDOWS\bsfvcopA.exe
O4 - HKLM\..\Run: [{ZN}] C:\WINDOWS\system32\mjdsregj.exe SKY009
O4 - HKLM\..\Run: [ExploreUpdSched] C:\WINDOWS\system32\swinkndt.exe SKY009
O4 - HKLM\..\Run: [STOPzilla] "c:\Program Files\STOPzilla!\Stopzilla.exe" /autorun
O4 - HKLM\..\Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic Professional 7\SMSystemAnalyzer.exe"
O4 - HKLM\..\Run: [iolo AntiVirus] "C:\Program Files\iolo\System Mechanic Professional 7\AntiVirus\ioloAV.exe"
O4 - HKLM\..\Run: [iolo Personal Firewall] "C:\Program Files\iolo\System Mechanic Professional 7\Personal Firewall\ioloFW.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9
O4 - HKCU\..\Run: [Ama] "C:\Documents and Settings\Kathryn\My Documents\?ymantec\n?tepad.exe"
O4 - HKCU\..\Run: [Uber] "C:\WINDOWS\PPPATC~1\regsvr32.exe" -vt ndrv
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [System Mechanic Popup Blocker] "C:\Program Files\iolo\System Mechanic Professional 7\PopupBlocker.exe"
O4 - Startup: Think-Adz.lnk = C:\WINDOWS\system32\swinkndt.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: tavmsi.lnk = C:\Documents and Settings\Kathryn\Desktop\TAV15.1\Setup\setup_w32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O20 - Winlogon Notify: khfefde - C:\WINDOWS\SYSTEM32\khfefde.dll
O20 - Winlogon Notify: mllmj - C:\WINDOWS\system32\mllmj.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: Intel(R) Active Monitor (imonNT) - Intel Corp. - C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
O23 - Service: iolo DMV Service (ioloDMV) - Unknown owner - C:\Program Files\iolo\Common\Lib\ioloDMVSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Promise Array Message Agent (RAIDmAgt) - Promise Technology, Inc. - C:\Program Files\Promise Technology, Inc.\Promise Array Management\MsgAgt.exe
O23 - Service: Promise Array Message Server (RAIDmSvr) - Unknown owner - C:\Program Files\Promise Technology, Inc.\Promise Array Management\MsgSvr.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: STOPzilla Local Service - International Software Systems Solutions - c:\Program Files\STOPzilla!\szntsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: WUSB54Gv2SVC - GEMTEKS - C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe

--
End of file - 8172 bytes

Hi. Please uninstall the Beta version of hijackthis and download the latest (2.02) from Trend.

==

Please download VundoFix.exe
to your desktop.

  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post the contents of C:\vundofix.txt and a new HijackThis log.

Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above
instructions starting from "Click the Scan for Vundo button." when
VundoFix appears at reboot.

hi, sorry! here is the current one from 2.02


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:25:36 AM, on 7/18/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\STOPzilla!\szntsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\iolo\Common\Lib\ioloDMVSvc.exe
C:\Program Files\Promise Technology, Inc\Promise Array Management\MsgAgt.exe
C:\Program Files\Promise Technology, Inc\Promise Array Management\MsgSvr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54Gv2.exe
C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRAM FILES\DELL\DELL LASER MFP 1600N\PSU\ScanToPc.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\WINDOWS\bsfvcopA.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\InfoMyCa.exe
C:\Program Files\STOPzilla!\Stopzilla.exe
C:\Documents and Settings\Kathryn\My Documents\?ymantec\n?tepad.exe
C:\WINDOWS\PPPATC~1\regsvr32.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [SonicFocus] "C:\Program Files\Sonic Focus\SFIGUI\SFIGUI.EXE" BOOT
O4 - HKLM\..\Run: [farstone] NULL
O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [WUSB54Gv2] C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\InvokeSvc3.exe
O4 - HKLM\..\Run: [P3000x_S2P] C:\PROGRAM FILES\DELL\DELL LASER MFP 1600N\PSU\ScanToPc.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [bsfvcopA] C:\WINDOWS\bsfvcopA.exe
O4 - HKLM\..\Run: [{ZN}] C:\WINDOWS\system32\mjdsregj.exe SKY009
O4 - HKLM\..\Run: [ExploreUpdSched] C:\WINDOWS\system32\swinkndt.exe SKY009
O4 - HKLM\..\Run: [STOPzilla] "c:\Program Files\STOPzilla!\Stopzilla.exe" /autorun
O4 - HKLM\..\Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic Professional 7\SMSystemAnalyzer.exe"
O4 - HKLM\..\Run: [iolo AntiVirus] "C:\Program Files\iolo\System Mechanic Professional 7\AntiVirus\ioloAV.exe"
O4 - HKLM\..\Run: [iolo Personal Firewall] "C:\Program Files\iolo\System Mechanic Professional 7\Personal Firewall\ioloFW.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9
O4 - HKCU\..\Run: [Ama] "C:\Documents and Settings\Kathryn\My Documents\?ymantec\n?tepad.exe"
O4 - HKCU\..\Run: [Uber] "C:\WINDOWS\PPPATC~1\regsvr32.exe" -vt ndrv
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [System Mechanic Popup Blocker] "C:\Program Files\iolo\System Mechanic Professional 7\PopupBlocker.exe"
O4 - Startup: Think-Adz.lnk = C:\WINDOWS\system32\swinkndt.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: tavmsi.lnk = C:\Documents and Settings\Kathryn\Desktop\TAV15.1\Setup\setup_w32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: Intel(R) Active Monitor (imonNT) - Intel Corp. - C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
O23 - Service: iolo DMV Service (ioloDMV) - Unknown owner - C:\Program Files\iolo\Common\Lib\ioloDMVSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Promise Array Message Agent (RAIDmAgt) - Promise Technology, Inc. - C:\Program Files\Promise Technology, Inc.\Promise Array Management\MsgAgt.exe
O23 - Service: Promise Array Message Server (RAIDmSvr) - Unknown owner - C:\Program Files\Promise Technology, Inc.\Promise Array Management\MsgSvr.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: STOPzilla Local Service - International Software Systems Solutions - c:\Program Files\STOPzilla!\szntsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: WUSB54Gv2SVC - GEMTEKS - C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe

--
End of file - 7308 bytes


==

Please download VundoFix.exe
to your desktop.

  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post the contents of C:\vundofix.txt and a new HijackThis log.

Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above
instructions starting from "Click the Scan for Vundo button." when
VundoFix appears at reboot.

I need you to do this too :).

ty , i will not be able to get back to that computer till tomorrow morning. i will certainly post back then asap. ty!

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