i have been given this machine to change the hard drive and once i managed to get to where the hard drive is and unclip the blue clasps, i cant remove the hard drive because there is a metal shelf on top (where floppy drive would go) which is screwed in, and competely unaccessible as the side to unscrew it is covered by the metal casing.

all of the dell documentation and other guides iv found online show that this shelf is absent in all cases, so why is it apparently in this one machine, and also is there any way possible around it?

doesnt matter its sorted :) doesnt help being a female in a guy only office where they try and take over all the manual work for me.

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