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MSN Messenger, Hotmail, and Explorer problems

HI! I have been having problems with MSN Messenger, Explorer, and Hotmail lately. Everytime I try to sign into MSN Messenger, I get a message telling me that my username or password is incorrect (I am absolutely positive they are correct). If I try to sign into MSN Explorer, it simply tells me that I cannot connect at this time, and if I try to sign into Hotmail, I just get that error page. I am able to sign into my account from other computers, but not my own. This problem occurred one other time, but somehow it fixed itself and worked again, but it has been down for 5 days this time! Can anyone help me?! Please! I need my MSN!!

kimboberley
Newbie Poster
4 posts since Dec 2003
Reputation Points: 10
Solved Threads: 0
 

HI! I have been having problems with MSN Messenger, Explorer, and Hotmail lately. Everytime I try to sign into MSN Messenger, I get a message telling me that my username or password is incorrect (I am absolutely positive they are correct). If I try to sign into MSN Explorer, it simply tells me that I cannot connect at this time, and if I try to sign into Hotmail, I just get that error page. I am able to sign into my account from other computers, but not my own. This problem occurred one other time, but somehow it fixed itself and worked again, but it has been down for 5 days this time! Can anyone help me?! Please! I need my MSN!!

kimboberley
Newbie Poster
4 posts since Dec 2003
Reputation Points: 10
Solved Threads: 0
 

Can Anyone Help Me?

kimboberley
Newbie Poster
4 posts since Dec 2003
Reputation Points: 10
Solved Threads: 0
 

Can anyone help me, PLEASE?

kimboberley
Newbie Poster
4 posts since Dec 2003
Reputation Points: 10
Solved Threads: 0
 

first wait abit before bumping your posts please, we do have ppl who are here and can help but you must wait abit, also please dont create second threads, its unnessary, i /someone will get to it, im here when i can be here.

now, moving on....

i honestly have no real clue, try updating your windows update, try using a differnt browser, make sure CAP's lock isnt on, if you use the "num" pad to type things in make sure its also on

Zachery
The Geek Father
Team Colleague
894 posts since Nov 2003
Reputation Points: 96
Solved Threads: 21
 
HI! I have been having problems with MSN Messenger, Explorer, and Hotmail lately.


Do You have the latest version of the.NET Framework installed? There were recent changes to Passport that require the use of the newer software. Go to Windows Update and download it if it shows up as not installed yet.

I have found that an easy way to make sure that you are typing your password in correctly (damn those asterisks and my wandering fingers!) is to type it into something like NotePad (so you can see it) and then copy-and-paste it into the entry field.

TallCool1
Practically a Posting Shark
Team Colleague
865 posts since May 2003
Reputation Points: 149
Solved Threads: 45
 

Kimboberly

Exactly the same thing has started to happen on my pc....were u able to fix the problem?

Rgds

Dali

dali
Newbie Poster
1 post since Jan 2004
Reputation Points: 10
Solved Threads: 0
 

I've had good luck logging in from Japan when that happens...sometimes it seems like the Passport auth mechanism gets jammed and if you hit some different servers you can auth again. http://hotmail.co.jp

...oh yeah, it should recognize your language settings automatically and switch to English.

antioed
Posting Whiz
336 posts since Jan 2004
Reputation Points: 70
Solved Threads: 19
 
HI! I have been having problems with MSN Messenger, Explorer, and Hotmail lately. Everytime I try to sign into MSN Messenger, I get a message telling me that my username or password is incorrect (I am absolutely positive they are correct). If I try to sign into MSN Explorer, it simply tells me that I cannot connect at this time, and if I try to sign into Hotmail, I just get that error page. I am able to sign into my account from other computers, but not my own. This problem occurred one other time, but somehow it fixed itself and worked again, but it has been down for 5 days this time! Can anyone help me?! Please! I need my MSN!!
kennysfoundone
Newbie Poster
2 posts since Jan 2004
Reputation Points: 10
Solved Threads: 0
 

try this ,START>RUN> then type in box.. regsvr32 softpub.dll

kennysfoundone
Newbie Poster
2 posts since Jan 2004
Reputation Points: 10
Solved Threads: 0
 
try this ,START>RUN> then type in box.. regsvr32 softpub.dll

hello I tried this but received a message to say the file can not be found:sad: . apart from not being able to sign into msn/hotmail/messenger I can not use windows update. I just keep getting the message that the software did not download properly. please can you help me with this?:cry: marilyn

marilyn close
Newbie Poster
1 post since Jan 2004
Reputation Points: 10
Solved Threads: 0
 

try some of the programs in my signature, to clean you computer

caperjack
I hate 20 Questions
Team Colleague
13,066 posts since Aug 2003
Reputation Points: 1,064
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hey marilyn,
I had the same problem that you did. Go to http://www.updatexp.com/0x800B0004.html and follow the instructions. Your problem is solved. Have fun.

Luckydude

luckydude
Light Poster
34 posts since Jan 2004
Reputation Points: 11
Solved Threads: 0
 

hi, can you help me, everytime I tried to sigin messenger it keeps says this page can't be displayed can you help me.

picachu
Newbie Poster
2 posts since Feb 2004
Reputation Points: 10
Solved Threads: 0
 

Hey! The internet works fine on my computer, but when i try and log into hotmail.com it just does nothing, then eventually comes up with 'page cannot be displayed, cannot find server'. When i try and sign into msn messenger, it tries to sign me in then after a while it says:
'We were unable to .NET Messenger Service, possibly because of a problem with the service or with your internet connection. Please make sure that you are connected to the internet.'

However, other than hotmail.com, the internet is working fine, and i know that msn messenger is also working because i have asked my friends and other people on other internet forums, and they its working fine from their computers.

Please help!

abutterfly
Newbie Poster
1 post since Feb 2004
Reputation Points: 10
Solved Threads: 0
 

Hey! The internet works fine on my computer, but when i try and log into hotmail.com it just does nothing, then eventually comes up with 'page cannot be displayed, cannot find server'. When i try and sign into msn messenger, it tries to sign me in then after a while it says: 'We were unable to .NET Messenger Service, possibly because of a problem with the service or with your internet connection. Please make sure that you are connected to the internet.'

However, other than hotmail.com, the internet is working fine, and i know that msn messenger is also working because i have asked my friends and other people on other internet forums, and they its working fine from their computers.

Please help!


I had this problem just the other day ,what i found was in my security settings .IE /tools /internet options /security /trusted sites and put in , https://hotmail.com ,and in restricted sites i found www.msn.com,i removed it and i also deleted my cookies .and started over .this fixed it for me !:)

caperjack
I hate 20 Questions
Team Colleague
13,066 posts since Aug 2003
Reputation Points: 1,064
Solved Threads: 812
 

Delete all your temporary internet files, run disk cleanup on your machine (right-click C: in my computer, diskcleanup). Navigate to C:\Documents and Settings\username\Local Settings\Temp and delete all files in there. Navigate to C:\WUTEMP and delete all files in this directory as well. Make sure you have XP's firewall turned OFF (hope your running XP, you didn't say) Control Panel>Network Connections>Properties>Advanced>Internet Connection Firewall. Check for possible spyware running on machine, if you have installed any new java runtimes, this may be causing it. If you can think of any particular change that you or someone else may have made on the computer that possibly might coincide with this issue, simply undo it. (i.e. uninstall a recently added program, uninstall a Windows update, etc...) Check for spyware on the machine.

Sardukar
Light Poster
42 posts since Feb 2004
Reputation Points: 10
Solved Threads: 2
 

I am not recieving pop up notification when i get emails and the same
number of email remains on the envelope at the
top of the screen

friel18
Newbie Poster
1 post since Mar 2004
Reputation Points: 10
Solved Threads: 0
 

I have trouble adding a new account in msn explorer. When i enter my name and password it takes a long time and gives the error that an error was found in line 7 and tells me to debug it.Also when i open msn explorer it does not open msn messenger as it used to.Please try to help me!!

Sheldon
Newbie Poster
1 post since Jun 2004
Reputation Points: 10
Solved Threads: 0
 

Hi Sheldon, welcome to TechTalk! :)

Being new to this site I'm sure you aren't aware of this, but we do ask that members start their own thread when they have a question rather than "piggybacking" the question onto a thread previously started by another member (regardless of how similar the 2 problems might seem).

For one thing, the piggybacking diverts the focus of the thread away from the original poster's problem, and for another, your question won't get the attention that it would if it were in its own thread.

With that in mind, please post your question in its own thread, and try to provide as much detailed info as possible when you do (the exact text of error messages, your version of Windows and the program(s) you're having trouble with, etc.)

Thanks for understanding.

- Dave (DMR)

DMR
Wombat At Large
Team Colleague
7,229 posts since Dec 2003
Reputation Points: 221
Solved Threads: 370
 

This article has been dead for over three months

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