Member Avatar for benyam_dessu

Dear colleage,

In one of the Laptops in my office, It is found a problem. The modem couldn't be functional. So I can't use a dial up connection from this Laptop I've tried to install the drive from its own CD. It gives me the message "Can't continue Hardware update wizard".I couldn't see the port the modem uses inthe "Device Manager" under "ports (com &LPT)".

Regards,

ben.

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Member Avatar for gemini4

What kind of modem is it and what brand of Laptop?

Member Avatar for benyam_dessu

What kind of modem is it and what brand of Laptop?

Thanks gemini4,

Toshiba and it is internal modem. But I've found the wires in the modem port, one is broken. I think that is the problem.

Thanks,
ben

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