Computer freezes up while running AOL

While running AOL, if I click on a link, every running program stops responding and my whole computer freezes up and I have to manually hold down the power button and restart it that way. What do I do??

CDiva88

Newbie Poster

5 posts since Jun 2004

Reputation Points: 10

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7 Years Ago

0

Oi, that ain't right is it?
What kind of windows do you have and do you know anything about your computer? Like the speed (Mhz?) and how much memory (Ram?) it has?

Yzk

Posting Whiz

380 posts since Mar 2004

Reputation Points: 82

Solved Threads: 14

7 Years Ago

0

maybe your computer isn't powerful enough..

Edit:
have you tried reinstalling AOL?

Yzk

Posting Whiz

380 posts since Mar 2004

Reputation Points: 82

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7 Years Ago

0

I have Windows XP and 512MB memory and 1.8 GHz. My computer is about a year old and I did try to reinstall AOL and actually installed a new version of AOL.

CDiva88

Newbie Poster

5 posts since Jun 2004

Reputation Points: 10

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7 Years Ago

0

Can you connect with IE

caperjack

I hate 20 Questions

Team Colleague

13,069 posts since Aug 2003

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7 Years Ago

0

Yes I can. It only freezes up when i click on a link that opens a web page from AOL.

CDiva88

Newbie Poster

5 posts since Jun 2004

Reputation Points: 10

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7 Years Ago

0

What verison of AOL are you using?

LittleMan

littlemanjs

Newbie Poster

8 posts since May 2004

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7 Years Ago

0

AOL 9.0 Optimized SE

CDiva88

Newbie Poster

5 posts since Jun 2004

Reputation Points: 10

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7 Years Ago

0

Do you use any other chat programs then AOL?

Yzk

Posting Whiz

380 posts since Mar 2004

Reputation Points: 82

Solved Threads: 14

7 Years Ago

0

Aol is not a chat program it America Online's Browser .

caperjack

I hate 20 Questions

Team Colleague

13,069 posts since Aug 2003

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7 Years Ago

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A few questions here, and please forgive my ignorance regarding AOL.

I had a look at AOL's Australian website, and noticed that there was no longer any reference there to a proprietary browser. Are you sure you're not installing old software which is designed for Windows 98? AOL seems to be mentioning only the use of Internet Explorer nowadays.

What purpose do you use the AOL browser for? I can't for the life of me imagine any task which Internet Explorer is unable to perform.

Catweazle

Grandad

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4,335 posts since Mar 2004

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7 Years Ago

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A few questions here, and please forgive my ignorance regarding AOL.

What purpose do you use the AOL browser for? I can't for the life of me imagine any task which Internet Explorer is unable to perform.

I agree ,I can't believe load that piece of crap on there computer .

caperjack

I hate 20 Questions

Team Colleague

13,069 posts since Aug 2003

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7 Years Ago

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On the Welcome screen there are news articles and whatnot [that are only available on AOL] I read. I never realized how much I use the AOL browser until my comp froze up everytime I tried to access it.

CDiva88

Newbie Poster

5 posts since Jun 2004

Reputation Points: 10

Solved Threads: 0

7 Years Ago

0

Have you tried the troubleshooting procedures here:

http://www.aol.com/support/index.adp?toc=perform&page=01

Catweazle

Grandad

Team Colleague