windows "preparing to instal"

[delouv]

Every time I try to open an office application I get the "windows is preparing to instal" message . After cancelling it the application then opens.

I ran a search some time ago having the same problem and managed to find a fix by doing something along the lines of starting Excell in safe mode. Or running excell from "start" Run excell. Unfortunately I can't remember exactly what it was and now the problem has reappeared.

Any help obviously appreciated.

de Louv

[joshSCH]

Is your computer connected to a network that has office installed at a central server? What happens when you don't close the message?

[jbennet]

I got that with MS office after i created a new user account and deleted the old one. Its a windows instaler bug.

[delouv]

Cheers for the reply

No its stand alone.

It goes through the process "please wait while microsoft configures......" and then comes out with "installation error file not found ::{20D04FE0-3AEA-1069-A2D8-08002B30309D}\
Please insert disc. (which I don't have)

[jbennet]

Thats what happens to me. Its a common bug. Only solution ive ever found is to reinstall office.

By the way, ive noticed that error happens if :

a: you make a new user
b: you use disk cleanup and opt to remove the office setup files.

[joshSCH]

Why don't you have the installation disk? Maybe you should download an office torrent, and then try reinstalling office.

[jbennet]

JoshSCH, Dont mention getting a torrent of office. Piracy is bad.

[joshSCH]

torrents aren't illegal to download. Besides, if this person owns office, but lost the cd.. theres no harm in downloading the torrent. Is there?

[jbennet]

Yes but no. Its a grey area. Best not to go there

[joshSCH]

hm.. ok then.. I'm not advocating piracy.. just suggesting what I would do.. but sorry if that is against forum rules or somethn

[Dortz]

Piracy might be bad, but so is leaving a bug in a piece of software for so long.

If you 'own' a copy of office, but don't have the disk, you shouldn't be punished for losing the thing. I would fully support downloading a 'backup' copy.

[joshSCH]

Piracy might be bad, but so is leaving a bug in a piece of software for so long.

If you 'own' a copy of office, but don't have the disk, you shouldn't be punished for losing the thing. I would fully support downloading a 'backup' copy.

..glad some1 agrees with me

[forumdude123]

This is a common problem, so if you can, take 5 minutes to reinstall ms office or get office 2007. I'd recommend reinstalling as prices are too much these days for a new ms cd!!