I have windows media palyer 9. Whenever I try to play a video I only hear the sound but the picture freezes. Then the computer crashes and i have to restart. This happens too when i play a dvd. I have removed the player and reinstalled it but to no avail. I have k-lite codec pack and even tried the nimo codec pack, but the problem remains.
frjtb
0
Newbie Poster
Recommended Answers
Jump to PostInteresting, does it give you an error message? or does it just freeze?
Jump to PostSo does it happen if you use the Kazaa lite program to view the video
Jump to PostDo you have the latest video card drivers? Is there anything in your running software you can shut off and try again? Some programs (for whatever reason) interfere with multimedia files.
Jump to Postcheck windows updates for the latest direct x and direct draw components
All 15 Replies
Monte
39
Junior Poster
Interesting, does it give you an error message? or does it just freeze?
frjtb
0
Newbie Poster
It freezes and doesn't even respond with alt+ctrl+del
caperjack
875
I hate 20 Questions
Team Colleague
So does it happen if you use the Kazaa lite program to view the video
frjtb
0
Newbie Poster
No it happens all the time
Puckdropper
7
Posting Pro in Training
Do you have the latest video card drivers? Is there anything in your running software you can shut off and try again? Some programs (for whatever reason) interfere with multimedia files.
frjtb
0
Newbie Poster
I updated the video card drivers. Other programs like Roxio and Divx player wont work too
jackster
0
Light Poster
check windows updates for the latest direct x and direct draw components
caperjack
875
I hate 20 Questions
Team Colleague
Does this happen with all video or just the crap thats out there to download via the P2P programs like Kazaa and all the rest !
frjtb
0
Newbie Poster
No it happens with all video, even with original dvds
kc0arf
68
Posting Virtuoso
Team Colleague
Hello,
Did this just start happening, or has it been a problem for a while now? If it just started, have you recently done any system patches, or installed new hardware?
Also check your system logs. I am assuming you are working with a modern Windows here. Do the logs report any strange activities? Of course they show your system restarting... but any other errors coming up?
Christian
frjtb
0
Newbie Poster
This started happening over a week ago. After this I did a reinstallation of windows (xp pro) because it was slowing down, ran adaware. Now everything is fine except for this problem. How do you check the system logs?
kc0arf
68
Posting Virtuoso
Team Colleague
Good Morning,
To check your system logs, you need to go into the Control Panel --> Admin Tools --> Computer Management. Inside there are a good amount of tools. Look for the Event Viewer, and you will find at least three log types. Look in the Application logs and the System Logs.
I would also be curious if the problem is a profile problem. Do you have another user account on the XP box that you can try Windows Media Player with? Make yourself a new account, and see if it plays for you within that new account.
Christian
frjtb
0
Newbie Poster
Thanks for your help, but I tried another user account and the problem remained there.With regards to the system log, I got into it. There are errors when the system hanged up, but that's all.
caperjack
875
I hate 20 Questions
Team Colleague
I would uninstall video driver in device manager and reinstall .
Go to Video card manufactors web site and get the latest drivers first .
porkie
0
Newbie Poster
I'm Having the exact same problem!! i hope this thread is not dead, i really want to fix this. Does anyone have any proven working solutions?
:sad:
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