I need to delete my cookies and temp files, but when I went to tools internet options, it clicks off, so I cant go there please help me. Thank you.

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hi, if you are using windows XP use windows explorer, first: open win explorer, then go to Tools select Folder options click view then tick the Show Hidden Files and Folders. second: click Documents and Settings, your user name, then you will see the cookies folder and other folders..you delete whatever you want..if it doesn't work most probably you got a virus on your system..

I dont have a folder option there, I am running win xp. Thank you

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I dont have a folder option there, I am running win xp. Thank you

That your system is infected with known infection w32rontokbro, you need to clean out nasties from your system first and then proceed next..

hi anna,

i suggest installing a fresh OS, in your system, then stop visiting sites which will harm your system

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