troubles with my acer dvd burner

[joshwyrick78]

when i go to burn a dvd it tells me i dont have a dvd burner. i know thats untrue cause i have burnt dvds before. it has me confused

[joshwyrick78]

This is what it tells me when i look it up in the control panel
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

[caperjack]

This is what it tells me when i look it up in the control panel
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

hi, give this a try !

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Reasons for this error include a driver that is not present; a binary file that is corrupt; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.

Have you installed a 'packet driver' lately??

Possible Solution......go to Start /run/ type in ,regedit.and do the following

There are 2 reg keys that can screw the device......remove them both and reboot......

The keys are:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325 -11CE-BFC1-08002BE10318} - "Upperfilters" and "Lowerfilters".