1,105,578 Community Members

Office 2003 users locked out by Microsoft rights management mess

Member Avatar
(newsguy)
Reputation Points: 30 [?]
Q&As Helped to Solve: 0 [?]
Skill Endorsements: 8 [?]
 
0
 

Oh dear, now I do not believe that was meant to happen. It appears that users of Office 2003 who also protect their documents with the Microsoft Rights Management Service (RMS) have found them so well protected that nobody can open them - not even the person who created the documents in the first place.

Microsoft came clean about the problem in a blog post which reveals that "Starting on December 11, 2009, customers using Office 2003 will not be able to open Office 2003 documents protected with the Rights Management Service (RMS) or save Office 2003 documents protected with RMS".

It appears that users were faced with the following error message when attempting to open RMS protected documents using Office 2003:

"Unexpected error occurred. Please try again later or contact your system administrator"

It has taken a few days but I am informed that a hotfix is now available from Microsoft to unlock those frozen documents. Better late than never, I guess. And the cause of the problem, well you'll love this - an information rights management certificate had expired.

Nice one Microsoft.

Member Avatar
DigitaLink
Newbie Poster
7 posts since Sep 2008
Reputation Points: 0 [?]
Q&As Helped to Solve: 0 [?]
Skill Endorsements: 0 [?]
 
0
 

Which once again brings up the question when it comes to Office and Microsoft ... who owns your data? REALLY... still think it's YOU?

Member Avatar
alablabla23456
Newbie Poster
1 post since Dec 2009
Reputation Points: 0 [?]
Q&As Helped to Solve: 0 [?]
Skill Endorsements: 0 [?]
 
0
 

Oh dear, what would Mr. Stallman think about this?!

By the way, registration by no means works, I have to invent new user names every time I want to post something here because I can't login with my old identities.

You
Post:
Start New Discussion
View similar articles that have also been tagged: