Cant ger rid of Virus Alert! Norton

[Nueva]

My Norton Antivirus detected a virus and a window popped up with an alert saying that it has been found and automatically deleted. I have tried clickin OK and the X, but the window is still there. When I restart my computer, it is still there! How can I get rid of it?

[frrossk]

My Norton Antivirus detected a virus and a window popped up with an alert saying that it has been found and automatically deleted. I have tried clickin OK and the X, but the window is still there. When I restart my computer, it is still there! How can I get rid of it?

What's the name of the virus?

[Nueva]

trojan.startpage

[dlh6213]

You should probably get Hijackthis from here:
http://www.softpedia.com/progDownload/x-Download-5034.html
and post the log in the Virus forum.

[frrossk]

Some useful info:
http://securityresponse.symantec.com/avcenter/venc/data/trojan.startpage.html

[hexonflux]

Also Aquire WinPatroll

This will tell you the Running Processes on your Comp. It also allows you to Kill any Process ( Direct Connections could be Made if you have a Trojan)
Also if you see a random window pop up, at any time, and it seems kinda weird. Then just e-mail me at [email][e-mail][/email] I have delt with that problem befor.