Hi again Jeanne.
Sorry for the delay. We're in different timezones, and I'm afraid that unfortunately I'm human and need sleep sometimes :D
I'm very sorry, but I included an extra quote mark in that command. Please try again, removing the final double quote mark and see if it works for you. If not, please do the following:
You've saved the file to Desktop. I think you may be trying to run it from elsewhere, and that is why you are getting the message. Do this:
* Open 'My Computer'
* Double click on your C: drive
* Right click on a blank spot in the file and folder list and choose New -> Folder. The folder will be created with the title 'Blank folder' highlighted. Rename it by typing
ie6 download
and then pressing
* Now display your Desktop. Right-click on the file you download to there and choose 'Copy'. Ensure the newly created folder is opened in 'My Computer', right-click on a blank spot in it and choose 'Paste'. That will save the downloaded file to its own folder.
* Click on Start then 'Run'. Enter this command:
C:\ie6 download\ie6setup.exe /c:"ie6wzd.exe /d /s:""#E
You can highlight and copy it from here if you like, and then paste it into the command window. Most problems result from mistyping the command, and copy/paste will avoid that problem.
* The download should commence, and you should get the option to choose if you want to download the version for your version of Windows, or the complete package which includes the installations for all versions of Windows. Storage space and connection speed will help you choose, of course.
I've also included another error in my previous instructions, inadvertantly as I'd not realised you were using Windows XP. There is a small problem, and it can be easily overcome. But the procedure to do so requires you to be very careful!
Windows XP will not allow you to run the downloaded Internet Explorer installation. You will get an error message telling you that it is already installed! You need to 'trick' Windows into thinking it is not on the system, and you can do so with a simple Registry edit.
* Click on Start > Run
* Type regedit and press *****WARNING*********
Making changes to the registry is dangerous. Mistakes will cause problems. The first thing you should do is this:
* Make sure 'My computer' is highlighted in the left Windows pane
* Choose File > Export
* Give the file a name such as 'regback' or similar
* Ensure that 'All is selected as the Export range
* Ensure that 'Registration Files (*.reg)' is selected as the file type.
* For preference choose to save the file to the root directory of your C: drive. Use the drop-down box at the top of the save window to choose your C: drive as the Save location.
This will create a backup of the Registry, which you can later restore if things go wrong.
*****************************
* You will notice that in the left hand pane of the Registry Editor there is a list of 'folders' with '+' or '-' signs beside them. If the list is expanded out then contract it by clicking on the '-' signs. Continue until you have 'My Computer' listed, and 5 folders with '+' signs beside them.
* We are going to expand one branch of it out, and scroll down to locate a particular entry in the registry. do so by clicking on the '+' sign for the appropriate entry, scrolling down to find the next one, and continuing the process. the order you should expand is this:
HKEY_LOCAL_MACHINE\SOFTWARE
Microsoft
Active Setup
Installed Components
{89820200-ECBD-11cf-8B85-00AA005B4383}
* When you reach 'Installed components' and expand it out you need to be careful. There will be an entry which is identical to that last one except for the final two digits. Hover the mouse pointer over those entries and wait for the popup box showing the full entry name. When you locate the correct entry, click on it to highlight and select it. If you have the correct entry, in the right-hand pane the 'default' entry should say 'Internet Explorer 6'
* Locate, in the right hand pane, the entry called 'IsInstalled'. Double-click on it, and change the value from 1 to 0 then press
* Exit the registry editor by closing it.
You've now 'tricked' Windows XP into thinking that IE6 is not installed, and you can run the downloaded installation package to reinstall it on your system. All Internet Explorer files will be over-written. Any corruption of files which had occurred should be corrected, and any missing files will have been replaced, hopefully 'fixing' your problem.