virus

[mark moss]

hi ive a packhard bell windows xp says it has a virus, i have norton basic but this wasnt installed correctly, hence viruses! ive tried everything to sort it cant do i was wondering if there is anything i can do to sort this or would it be possible to reboot it with windows vista disc or windows xp again thanks mark

[Bob_180_Bob]

Hi,
Sounds like you need to remove a virus or malware. Go to:-
http://housecall.trendmicro.com/
or:-
http://security.symantec.com/sscv6/WelcomePage.asp
Download and run to remove any viruses you may have. (Sometimes a virus will stop you accessing an anti-virus site, so try going through safe mode (Tap F8 on boot up) and see if you can access it there.)
Then go to :-
http://www.malwarebytes.org/
or;-
http://majorgeeks.com
Download, then run a “quick check” your PC for any problems, if still there do a “full scan.”

[hansen7007]

I am in search of a good free antivirus.Would anyone recommend please?

[sparkax]

Try this site for a choice of free antivirus software-

http://download.cnet.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html

[Bob_180_Bob]

Hi Hansen 7007,
I can see you need high level technical advice, therefore go to this site:-
http://lmgtfy.com/?q=good+free+antivirus
I glad that we can do all the work for you.