WRT54G Problems

[DwightAnderson]

Please help. I am not much of a computer person so am looking for assistance. Thanks.

Have been trying to install a Linksys WRTG54G with nothing but problems. Keep getting following error at setup: "Router is not able to connect to internet. Try turning cable/dsl modem off."

I am using a Dell Inspiron laptop that indicates signal is strong from router but won't connect to internet. I am able to connect to neighbor's wireless. Am using cable as DSL not available in Barrow, Alaska.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Dwight Anderson>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Dwight
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-15-C5-B2-94-E3
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.240.172
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-17-31-E5-03-2C
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.0.1.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.0.1.1
DHCP Server . . . . . . . . . . . : 10.0.1.1
DNS Servers . . . . . . . . . . . : 10.0.1.1
Lease Obtained. . . . . . . . . . : Sunday, November 05, 2006 7:49:59 PM
Lease Expires . . . . . . . . . . : Sunday, November 05, 2006 11:49:59 P
M
C:\Documents and Settings\Dwight Anderson>

[John A]

I would probably check the router configuration first, but there are several things wrong: You aren't getting a DHCP-assigned IP address (even though your computer is trying to), as it's in the 169.254.x.x range, and not in the typical 192.168.x.x. Also, ipconfig never lists anything under "Default Gateway", which should be the IP address of your Linksys router.

First, check your router configuration. Type in your router's IP address into your browser (usually 192.168.0.1 or 192.168.1.1, check with the router's manual for more details). Under "WAN", make sure that the router's settings are in line with that of your ISP's. Your router should be getting an IP address. If not, then there's probably some ISP problem, and you should get them to help you.

Next, you should check the router's DHCP. Under the DHCP tab, make sure that automatic DHCP is enabled, and you should see at least one comptuer listed there (your own). If not, try entering

ipconfig /renew all

and then checking the router config again.

Hope this helps