Hello I am having a lot of trouble with outerinfo pop ups I would like to strangle whoever created this PLEASE HELP thanks Ryun

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:46:10 AM, on 9/1/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\HPZipm12.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\hkcmd.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\Ahead\NEROPH~2\data\xtras\mssysmgr.exe
C:\WINNT\system32\TSKS~1\taskmgr.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Common Files\?racle\arpa.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Administrator\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_2_0.dll
O2 - BHO: HPOVASMD.BrowserSensor - {04047354-D353-11D2-B3EB-0060B03C5581} - C:\WINNT\Downloaded Program Files\hpBrSn24.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {306B4AAC-D815-DDCE-1810-FE8DB85386BC} - C:\WINNT\system32\qyqr.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {6B334BF0-8841-8ECE-1E10-FE8DB854D3EE} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {EDCAFA0D-63BC-686B-EA5F-4A76171803B3} - C:\WINNT\system32\ljnnzjk.dll (file missing)
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [PC Pitstop Optimize Scheduler] C:\Program Files\PCPitstop\Optimize\PCPOptimize.exe -boot
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~2\data\xtras\mssysmgr.exe
O4 - HKCU\..\Run: [Crtp] "C:\WINNT\system32\TSKS~1\taskmgr.exe" -vt yax
O4 - HKCU\..\Run: [Mxtffez] C:\WINNT\system32\?ymantec\msiexec.exe
O4 - HKCU\..\Run: [Lmq] "C:\Program Files\Common Files\?dobe\services.exe"
O4 - HKCU\..\Run: [Flsu] "C:\Program Files\Common Files\?racle\arpa.exe"
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O16 - DPF: {04047354-D353-11D2-B3EB-0060B03C5581} (HPOVASMD.BrowserSensor) - https://dealerconnect.chrysler.com/wto/plugin/hpBrSn.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqaio/downloads/sysinfo.cab
O16 - DPF: {4EC8E993-32C1-47F5-A07A-5B0574655AD4} (WXcom Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/controls/ysftcntr/ysftcntr_current.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1134767530328
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4058/ftp.coupons.com/r3302/Coupons.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {A0EAC162-A012-4AD8-B2E1-D5A0BBBCDA51} (PopupSh Control) - http://209.190.5.106/display/PopupSh.ocx
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.e-centives.com/cif/download/bin/actxcab.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe

--
End of file - 7457 bytes

Run hijackthis and hit the Open the Misc Tools Section and then the Open Uninstall Manager.

Then hit the Save List button. Save to the desktop for easy access. Open the log file and copy the entire list and paste it here please.

===========

Copy the bold text below and paste it into notepad. Save it to your desktop as find.bat and make sure type is set to All Files.


cd\
cd Program Files
DIR /AD /B /P > ProgramFiles.txt
start ProgramFiles.txt
cls
exit


Double click find.bat and let it run for a minute. It will open up a report in notepad. Please copy that text and post it here in your next reply.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
O2 - BHO: (no name) - {306B4AAC-D815-DDCE-1810-FE8DB85386BC} - C:\WINNT\system32\qyqr.dll (file missing)
O2 - BHO: (no name) - {6B334BF0-8841-8ECE-1E10-FE8DB854D3EE} - (no file)
O2 - BHO: (no name) - {EDCAFA0D-63BC-686B-EA5F-4A76171803B3} - C:\WINNT\system32\ljnnzjk.dll (file missing)

You can fix those via hijackthis

O16 - DPF: {A0EAC162-A012-4AD8-B2E1-D5A0BBBCDA51} (PopupSh Control) - http://209.190.5.106/display/PopupSh.ocx

^ Seems fishy.

O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/40...02/Coupons.cab

^ do you recognise this? If not, it can go.

O4 - HKCU\..\Run: [Flsu] "C:\Program Files\Common Files\?racle\arpa.exe"
O4 - HKCU\..\Run: [Lmq] "C:\Program Files\Common Files\?dobe\services.exe"
C:\Program Files\Common Files\?racle\arpa.exe
C:\WINNT\system32\TSKS~1\taskmgr.exe

These are also bad according to hijackthis.de

Those entries that hbk619 point out are Outerinfo related and will be dealt with once I have the results back from the bat file and hjt uninstall manager.

waho. I got something right :) I'm learning.

Here are the things you requested sorry it is taking me so long to respond my wife is in the hospital pregnant with twins and I have been driving back and forth alot.. Thanks for all the help Ryun


Ad-Aware SE Personal
Adobe Flash Player 9 ActiveX
Adobe Reader 7.0.9
Adobe Shockwave Player
AVG Anti-Spyware 7.5
CCleaner (remove only)
Desktop Doctor
GameFiesta Games Toolbar
GdiplusUpgrade
HijackThis 2.0.2
Hotfix for MDAC 2.53 (KB911562)
Hotfix for MDAC 2.53 (KB927779)
HP Extended Capabilities 4.7
HP Image Zone 4.7
HP Photosmart Essential
HP PSC & OfficeJet 4.7
HP Update
Intel(R) Extreme Graphics Driver
Intel(R) PRO Ethernet Adapter and Software
InterActual Player
J2SE Runtime Environment 5.0 Update 1
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 6
Java 2 Runtime Environment Standard Edition v1.3.1_01
Java(TM) 6 Update 2
Java(TM) SE Runtime Environment 6 Update 1
Microsoft AntiSpyware
Microsoft Office Excel Viewer 2003
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
Nero PhotoShow Express
Nero Suite
NoAdware v5.0
Panda ActiveScan
PC Pitstop Optimize 1.5
PowerDVD
RealArcade
SBC Yahoo! Applications
Security Update for Windows 2000 (KB904706)
Security Update for Windows 2000 (KB923689)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
SoundMAX
Spybot - Search & Destroy 1.4
TechTOOLS
TechTOOLS Application
Update Rollup 1 for Windows 2000 SP4
VX2 Cleaner plug-in for Ad-Aware SE
Windows 2000 Hotfix - KB842773
Windows 2000 Hotfix - KB890046
Windows 2000 Hotfix - KB893756
Windows 2000 Hotfix - KB896358
Windows 2000 Hotfix - KB896422
Windows 2000 Hotfix - KB896423
Windows 2000 Hotfix - KB896424
Windows 2000 Hotfix - KB897715
Windows 2000 Hotfix - KB899587
Windows 2000 Hotfix - KB899589
Windows 2000 Hotfix - KB900725
Windows 2000 Hotfix - KB901017
Windows 2000 Hotfix - KB901214
Windows 2000 Hotfix - KB902400
Windows 2000 Hotfix - KB905414
Windows 2000 Hotfix - KB905495
Windows 2000 Hotfix - KB905749
Windows 2000 Hotfix - KB905915
Windows 2000 Hotfix - KB908519
Windows 2000 Hotfix - KB908523
Windows 2000 Hotfix - KB908531
Windows 2000 Hotfix - KB911280
Windows 2000 Hotfix - KB911567
Windows 2000 Hotfix - KB912812
Windows 2000 Hotfix - KB912919
Windows 2000 Hotfix - KB913580
Windows 2000 Hotfix - KB914388
Windows 2000 Hotfix - KB914389
Windows 2000 Hotfix - KB916281
Windows 2000 Hotfix - KB917008
Windows 2000 Hotfix - KB917159
Windows 2000 Hotfix - KB917422
Windows 2000 Hotfix - KB917537
Windows 2000 Hotfix - KB917736
Windows 2000 Hotfix - KB917953
Windows 2000 Hotfix - KB918118
Windows 2000 Hotfix - KB918899
Windows 2000 Hotfix - KB920213
Windows 2000 Hotfix - KB920670
Windows 2000 Hotfix - KB920683
Windows 2000 Hotfix - KB920685
Windows 2000 Hotfix - KB920958
Windows 2000 Hotfix - KB921398
Windows 2000 Hotfix - KB921503
Windows 2000 Hotfix - KB921883
Windows 2000 Hotfix - KB922582
Windows 2000 Hotfix - KB922616
Windows 2000 Hotfix - KB922760
Windows 2000 Hotfix - KB923191
Windows 2000 Hotfix - KB923414
Windows 2000 Hotfix - KB923694
Windows 2000 Hotfix - KB923980
Windows 2000 Hotfix - KB924191
Windows 2000 Hotfix - KB924270
Windows 2000 Hotfix - KB924667
Windows 2000 Hotfix - KB925454
Windows 2000 Hotfix - KB925486
Windows 2000 Hotfix - KB925902
Windows 2000 Hotfix - KB926122
Windows 2000 Hotfix - KB926436
Windows 2000 Hotfix - KB927891
Windows 2000 Hotfix - KB928090
Windows 2000 Hotfix - KB928843
Windows 2000 Hotfix - KB929969
Windows 2000 Hotfix - KB930178
Windows 2000 Hotfix - KB931768
Windows 2000 Hotfix - KB931784
Windows 2000 Hotfix - KB932168
Windows 2000 Hotfix - KB933566
Windows 2000 Hotfix - KB935839
Windows 2000 Hotfix - KB935840
Windows 2000 Hotfix - KB936021
Windows 2000 Hotfix - KB937143
Windows 2000 Hotfix - KB938127
Windows 2000 Hotfix - KB938829
Windows 2000 Service Pack 4
Windows Installer 3.1 (KB893803)
Windows Media Player 9 Hotfix [See KB885492 for more information]
Windows Media Player Hotfix [See Q828026 for more information]
Windows Media Player system update (9 Series)
WinZip

And the find.bat list is

Accessories
Adobe
Ahead
Analog Devices
CCleaner
Common Files
ComPlus Applications
Consumer Input Rewarded with MyPoints, Consumer Input
CyberLink
Diamond
DTO
ewido
Google
Grisoft
Hewlett-Packard
HP
InstallShield Installation Information
Intel
InterActual
InterMute
Internet Explorer
Java
JavaSoft
Lavasoft
Microsoft AntiSpyware
microsoft frontpage
Microsoft Office
MSXML 4.0
National Instruments
NetMeeting
NoAdware5.0
Outerinfo
Outlook Express
PCPitstop
QuickTime
Real
Spybot - Search & Destroy
support.com
Uninstall Information
Windows Media Player
Windows NT
WindowsUpdate
WinZip
Yahoo!
ç?sks
?ystem


I hope this is all readable Thanks again Ryun

on the add remove part I have removed the gamefiesta toolbar or so it told me I did now if I click on it to remove it it doesnt pull up anything? Thanks Ryun

Twins :D cool.

Can you please do the following.


===============

Run HiJackThis then:

1. Click "Open the Misc Tools Section"
2. Click "Open Process manager"

-

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

C:\WINNT\system32\TSKS~1\taskmgr.exe
C:\Program Files\Common Files\?racle\arpa.exe

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

===============

Scan with HijackThis and then place a check next to all the following, if present:


R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm

O2 - BHO: (no name) - {306B4AAC-D815-DDCE-1810-FE8DB85386BC} - C:\WINNT\system32\qyqr.dll (file missing)
O2 - BHO: (no name) - {6B334BF0-8841-8ECE-1E10-FE8DB854D3EE} - (no file)
O2 - BHO: (no name) - {EDCAFA0D-63BC-686B-EA5F-4A76171803B3} - C:\WINNT\system32\ljnnzjk.dll (file missing)

O4 - HKCU\..\Run: [Crtp] "C:\WINNT\system32\TSKS~1\taskmgr.exe" -vt yax
O4 - HKCU\..\Run: [Mxtffez] C:\WINNT\system32\?ymantec\msiexec.exe
O4 - HKCU\..\Run: [Lmq] "C:\Program Files\Common Files\?dobe\services.exe"
O4 - HKCU\..\Run: [Flsu] "C:\Program Files\Common Files\?racle\arpa.exe"

O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)

O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/40...02/Coupons.cab


Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:

folders...

C:\WINNT\system32\TSKS~1
C:\Program Files\Common Files\?racle
C:\Program Files\ç?sks
C:\Program Files\?ystem
C:\Program Files\Outerinfo

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in Safe Mode by doing the following:

  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear.

Select the first option to run Windows in Safe Mode hit enter.

-

Reboot.

===============

To help protect your system from hostile ActiveX content, or special 'downloadable' files:

Download, install and keep updated, SpywareBlaster. If you've installed it for the first time:

1) Check for any available updates; if present, they'll be automatically downloaded and installed.
2) Next, "Enable all protection".
3) Exit the program.

-

Note: Remember to regularly check for updates.

===============

Click Start > Run > Type or copy & paste regedit. The registry editor will open.
Then go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall and delete the GameFiesta Games Toolbar entry in the right hand pane.

====

After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.

Here is the latest scan..


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:39:59 AM, on 9/11/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\HPZipm12.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINNT\system32\hkcmd.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\Ahead\NEROPH~2\data\xtras\mssysmgr.exe
C:\Program Files\Common Files\M?crosoft.NET\nopdb.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Documents and Settings\Administrator\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_2_0.dll
O2 - BHO: HPOVASMD.BrowserSensor - {04047354-D353-11D2-B3EB-0060B03C5581} - C:\WINNT\Downloaded Program Files\hpBrSn24.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {2B6488D9-496F-4CE5-6D27-3D71B70194E8} - C:\WINNT\system32\lvp.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [PC Pitstop Optimize Scheduler] C:\Program Files\PCPitstop\Optimize\PCPOptimize.exe -boot
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~2\data\xtras\mssysmgr.exe
O4 - HKCU\..\Run: [Lcpeku] "C:\Program Files\Common Files\M?crosoft.NET\nopdb.exe"
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O16 - DPF: {04047354-D353-11D2-B3EB-0060B03C5581} (HPOVASMD.BrowserSensor) - https://dealerconnect.chrysler.com/wto/plugin/hpBrSn.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqaio/downloads/sysinfo.cab
O16 - DPF: {4EC8E993-32C1-47F5-A07A-5B0574655AD4} (WXcom Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/controls/ysftcntr/ysftcntr_current.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1134767530328
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {A0EAC162-A012-4AD8-B2E1-D5A0BBBCDA51} (PopupSh Control) - http://209.190.5.106/display/PopupSh.ocx
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.e-centives.com/cif/download/bin/actxcab.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe

--
End of file - 6427 bytes


everything seems to be okay so far no pop ups Thanks again

Spoke to soon Outerinfo pop up is back

Need more help =)

Thanks Ryun

1. Download this file from one of the following links :

http://download.bleepingcomputer.com/sUBs/ComboFix.exe
http://www.techsupportforum.com/sectools/combofix.exe

2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your next reply, along with a new hijackthis log.

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

ComboFix 07-09-17.2 - "Administrator" 09/17/2007 13:11:31.1 - NTFSx86
Microsoft Windows 2000 Professional  5.0.2195.4.1252.1.1033.18.57 [GMT -6:00]
.


(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.


C:\DOCUME~1\ADMINI~1\MYDOCU~1\CROSOF~1.NET
C:\DOCUME~1\ADMINI~1\MYDOCU~1\SMBOLS~1
C:\DOCUME~1\ADMINI~1\MYDOCU~1\STEM~1
C:\DOCUME~1\ADMINI~1\STARTM~1\Programs\Outerinfo
C:\DOCUME~1\ADMINI~1\STARTM~1\Programs\Outerinfo\Terms.lnk
C:\DOCUME~1\ADMINI~1\STARTM~1\Programs\Outerinfo\Uninstall.lnk
C:\Program Files\Common Files\asks~1
C:\Program Files\Common Files\dobe~1
C:\Program Files\Common Files\mcroso~1.net
C:\Program Files\Common Files\mcroso~1.net\nopdb.exe
C:\Program Files\sks~1
C:\Program Files\ystem~1
C:\WINNT\asks~1
C:\WINNT\crosof~1.net
C:\WINNT\mantec~1
C:\WINNT\sembly~1
C:\WINNT\system32\lvp.dll
C:\WINNT\system32\smante~1
C:\WINNT\system32\sstem~1
C:\WINNT\system32\tsks~1
C:\WINNT\system32\tsks~1\T?sks\
C:\WINNT\system32\tsks~1\taskmgr.exe
C:\WINNT\system32\wtsisvcc.exe
C:\WINNT\system32\ymante~1


.
(((((((((((((((((((((((((   Files Created from 2007-08-17 to 2007-09-17  )))))))))))))))))))))))))))))))
.


2007-09-17 13:18    16,384  --a----t-   C:\WINNT\system32\Perflib_Perfdata_2c0.dat
2007-09-17 13:10    51,200  --a------   C:\WINNT\NirCmd.exe
2007-09-12 07:39    31  --ah-----   C:\WINNT\uccspecc.sys
2007-09-12 07:39    <DIR>    d--------   C:\Program Files\Coupons
2007-09-01 07:51    <DIR>    d--------   C:\Program Files\NoAdware5.0


.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
07-09-17 13:20  ---------   d--------   C:\Program Files\Microsoft AntiSpyware
07-09-11 11:24  ---------   d--------   C:\Program Files\Google
07-09-05 12:13  649 --a------   C:\Program Files\ProgramFiles.txt
07-09-01 08:17  ---------   d--------   C:\Program Files\National Instruments
07-09-01 08:14  ---------   d--------   C:\DOCUME~1\ALLUSE~1\APPLIC~1\Google
07-07-31 11:55  ---------   d--------   C:\DOCUME~1\ADMINI~1\APPLIC~1\Registry Cleaner
07-07-31 11:36  ---------   d--------   C:\DOCUME~1\ALLUSE~1\APPLIC~1\TEMP
07-07-30 19:19  92504   --a------   C:\WINNT\system32\cdm.dll
07-07-30 19:19  549720  --a------   C:\WINNT\system32\wuapi.dll
07-07-30 19:19  53080   --a------   C:\WINNT\system32\wuauclt.exe
07-07-30 19:19  43352   --a------   C:\WINNT\system32\wups2.dll
07-07-30 19:19  325976  --a------   C:\WINNT\system32\wucltui.dll
07-07-30 19:19  203096  --a------   C:\WINNT\system32\wuweb.dll
07-07-30 19:19  1712984 --a------   C:\WINNT\system32\wuaueng.dll
07-07-30 19:18  33624   --a------   C:\WINNT\system32\wups.dll
07-07-26 09:26  ---------   d--------   C:\Program Files\Consumer Input Rewarded with MyPoints, Consumer Input
07-07-24 12:03  173056  --a------   C:\WINNT\system32\oins.exe
07-07-23 11:45  879832  --a------   C:\WINNT\system32\drivers\VetEFile.sys
07-07-23 11:45  108360  --a------   C:\WINNT\system32\drivers\VetEBoot.sys
07-06-26 03:57  235280  --a------   C:\WINNT\system32\GDI32.DLL
05-11-11 12:41  774144  --a------   C:\Program Files\RngInterstitial.dll
05-10-13 15:01  0   --a------   C:\Program Files\SysUtility.dat
05-04-13 15:48  271 ---h-----   C:\Program Files\desktop.ini
05-04-13 15:48  21952   ---h-----   C:\Program Files\folder.htt
02-07-24 06:00  32528   --a------   C:\WINNT\inf\wbfirdma.sys
.


(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.


*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Synchronization Manager"="mobsync.exe" [03-06-19 13:05  C:\WINNT\system32\mobsync.exe]
"IgfxTray"="C:\WINNT\system32\igfxtray.exe" [05-10-19 07:59 ]
"HotKeysCmds"="C:\WINNT\system32\hkcmd.exe" [05-10-19 07:59 ]
"NeroFilterCheck"="C:\WINNT\system32\NeroCheck.exe" [01-07-09 09:50 ]
"CaAvTray"="C:\Program Files\Yahoo!\Antivirus\CAVTray.exe" [05-07-20 08:42 ]
"CAVRID"="C:\Program Files\Yahoo!\Antivirus\CAVRID.exe" [05-07-20 08:42 ]
"YOP"="C:\PROGRA~1\Yahoo!\YOP\yop.exe" [05-04-22 18:49 ]
"tgcmd"="C:\Program Files\Support.com\bin\tgcmd.exe" [07-03-07 10:58 ]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" [07-07-12 04:00 ]
"gcasServ"="C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" [05-11-15 11:12 ]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [06-03-28 11:25 ]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [05-02-16 22:11 ]
"PC Pitstop Optimize Scheduler"="C:\Program Files\PCPitstop\Optimize\PCPOptimize.exe" [06-07-26 14:59 ]


[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PhotoShow Deluxe Media Manager"="C:\PROGRA~1\Ahead\NEROPH~2\data\xtras\mssysmgr.exe" [04-11-11 19:50 ]
"Lcpeku"="C:\Program Files\Common Files\M?crosoft.NET\nopdb.exe" []


[HKEY_USERS\.default\software\microsoft\windows\currentversion\runonce]
"^SetupICWDesktop"=C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop


C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 21:05:26]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2004-11-04 18:28:24]
WinZip Quick Pick.lnk - C:\Program Files\WinZip\WZQKPICK.EXE [2005-07-28 08:55:24]


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"NoDispBackgroundPage"=0 (0x0)


[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"DisableLocalMachineRun"=0 (0x0)


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"DisableLocalUserRun"=0 (0x0)


[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\LSA Server]
@="Service"


[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MAPI]
@="Service"


[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Netlib]
@="Service"


[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sglfb.sys]
@="Driver"


[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\tga.sys]
@="Driver"


R3 hcfusbnt;hcfusbnt;C:\WINNT\system32\DRIVERS\hcfusbnt.sys
R3 usbhub20;USB 2.0 Root Hub Support;C:\WINNT\system32\DRIVERS\usbhub20.sys


*Newly Created Service* - IPNAT
*Newly Created Service* - RASAUTO
*Newly Created Service* - SHAREDACCESS
.
**************************************************************************


catchme 0.3.1061 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-09-17 13:18:58
Windows 5.0.2195 Service Pack 4 NTFS


scanning hidden processes ...


scanning hidden autostart entries ...


scanning hidden files ...


scan completed successfully
hidden files: 0


**************************************************************************
.
Completion time: 2007-09-17 13:21:45 - machine was rebooted
C:\ComboFix-quarantined-files.txt ... 07-09-17 13:21
.
--- E O F ---



Here is the hijackthis log


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:26:49 PM, on 9/17/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal


Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\HPZipm12.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\hkcmd.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\Ahead\NEROPH~2\data\xtras\mssysmgr.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\WINNT\system32\notepad.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Administrator\Desktop\HiJackThis.exe


R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_2_0.dll
O2 - BHO: HPOVASMD.BrowserSensor - {04047354-D353-11D2-B3EB-0060B03C5581} - C:\WINNT\Downloaded Program Files\hpBrSn24.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [PC Pitstop Optimize Scheduler] C:\Program Files\PCPitstop\Optimize\PCPOptimize.exe -boot
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~2\data\xtras\mssysmgr.exe
O4 - HKCU\..\Run: [Lcpeku] "C:\Program Files\Common Files\M?crosoft.NET\nopdb.exe"
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O16 - DPF: {04047354-D353-11D2-B3EB-0060B03C5581} (HPOVASMD.BrowserSensor) - https://dealerconnect.chrysler.com/wto/plugin/hpBrSn.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqaio/downloads/sysinfo.cab
O16 - DPF: {4EC8E993-32C1-47F5-A07A-5B0574655AD4} (WXcom Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/controls/ysftcntr/ysftcntr_current.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1134767530328
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {A0EAC162-A012-4AD8-B2E1-D5A0BBBCDA51} (PopupSh Control) - http://209.190.5.106/display/PopupSh.ocx
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.e-centives.com/cif/download/bin/actxcab.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe


--
End of file - 6139 bytes

Can you please do the following.


===============

Scan with HijackThis and then place a check next to all the following, if present:


O4 - HKCU\..\Run: [Lcpeku] "C:\Program Files\Common Files\M?crosoft.NET\nopdb.exe"

O16 - DPF: {A0EAC162-A012-4AD8-B2E1-D5A0BBBCDA51} (PopupSh Control) - http://209.190.5.106/display/PopupSh.ocx
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.e-centives.com/cif/dow...in/actxcab.cab


Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

To help protect your system from hostile ActiveX content, or special 'downloadable' files:

Download, install and keep updated, SpywareBlaster. If you've installed it for the first time:

1) Check for any available updates; if present, they'll be automatically downloaded and installed.
2) Next, "Enable all protection".
3) Exit the program.

-

Note: Remember to regularly check for updates.

===============

Delete the following:

C:\Program Files\Coupons<<Folder

C:\WINNT\system32\oins.exe<<File

==

After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:50:32 PM, on 9/20/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\HPZipm12.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\hkcmd.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\Ahead\NEROPH~2\data\xtras\mssysmgr.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Administrator\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_2_0.dll
O2 - BHO: HPOVASMD.BrowserSensor - {04047354-D353-11D2-B3EB-0060B03C5581} - C:\WINNT\Downloaded Program Files\hpBrSn24.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [PC Pitstop Optimize Scheduler] C:\Program Files\PCPitstop\Optimize\PCPOptimize.exe -boot
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~2\data\xtras\mssysmgr.exe
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O16 - DPF: {04047354-D353-11D2-B3EB-0060B03C5581} (HPOVASMD.BrowserSensor) - https://dealerconnect.chrysler.com/wto/plugin/hpBrSn.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqaio/downloads/sysinfo.cab
O16 - DPF: {4EC8E993-32C1-47F5-A07A-5B0574655AD4} (WXcom Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/controls/ysftcntr/ysftcntr_current.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1134767530328
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe

--
End of file - 5781 bytes

Please let me know how your pc is now.

Log looks clean, but I need some feedback from you.

Everything seems to be working great no popups lately Thanks again your a genius!!

No worries.

Now that your PC is clean you need to follow these easy steps to keeping it this way:

Download CCleaner and install, then run it. It will clear out your temp folders.

  1. Uncheck "Cookies" under "Internet Explorer".
  2. Click on Run Cleaner in the lower right-hand corner. This can take quite a while to run.
  3. Close when finished.

Secure your Internet Explorer by going here and following the instructions there.

Better yet, use an alternative browser! Download FireFox and give it a run. It is far more secure than Internet Explorer. Or, you can get Opera which in my opinion, is better still.

Use a firewall to help prevent your PC's control being usurped by undesireables. There is a link to a good, free firewall in my signature.

Install and keep updated, AVG anti-spyware, Ad-Aware SE and Spybot S&D.
Run them all on a regular basis, following the maker's recommendations.

Install an anti-virus. There are some good, free AV's available today. Make sure that it is updated regularly and have it scan your system often.

Check for Windows Updates. Microsoft regularly post updates for your systems safe running. Make sure to take advantage of this. Reboot when installed and return to make sure there are no others.

Empty the Recycle Bin.

For XP users.
After something like this it is a good idea to Flush the Restore Points and start fresh.
To flush the XP system Restore Points.

Go to Start | Run and type msconfig and press enter.

When msconfig opens, click the Launch System Restore Button.
On the next page, click the System Restore Settings link on the left.

Check the box labelled 'Turn off System restore'.

Reboot. Go back in and Turn System Restore Back on. A new Restore Point will be created.

Note that all previous restore points will be lost.

===============

If you have any more problems, post back.

-

Happy surfing,

crunchie.

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