Saw this mentioned on a forum a while ago and thought it was a good idea for a thread. So to start the ball rolling, one of my gripes is the use of premium rate numbers for existing clients, service call etc. If you a potential new client looking at a product or service, i bet the number to call will generally be a freephone 0800 number, but when your a customer or have a complaint suddenly its an 0870 or similar premium rate number. That to me smacks of lack of respect. I know there are sites that provide the actual landline numbers such as noto0870, but i should not have to spend time searching for an alternative number.
Whats your little annoyance?