I can't currently access my internet. I have scanned for viruses and spyware with avg and spybot search & destroy, but it can't come up with anything. It does say I'm connected and the internet is running, but anytime I try to open Internet Explorer, it says cannot find server. I know it's not the modem because I can access the internet in safe mode with networking, as I am doing it right now. So at this moment, I'm close to just doing system recovery and I have no other clue in what to do.
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Jump to PostTry to Run previous successful window when you restart the computer.
Or else you might have dial-up connection.
Go to Tools> Internet option> Never Dial a Connection
Jump to PostPlease go to Jotti's or to virustotal and have this file scanned. Post the results back here.
c:\windows\system32\pmnllli.dll
===============
Scan with HijackThis and then place a check …
Jump to PostMake sure that hidden files are set to show in folder options. You can try doing it by pasting c:\windows\system32\pmnllli.dll in the line and hit Submit.
Jump to PostProbably does not exist then. Did you unhide the files option?
Follow the rest of my instructions anyway.
Jump to Post
Post new HJT log..............
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