Member Avatar for crystal_clear

Dear all,

I would like some help with my PC which seems to have been hijacked. I cant get into safe mode, into control panel and Ctl-Alt-Del doesnt work either. So no way to see what is causing the issue.

I can open some programs randomly but the PC is getting worse by the day...(cant open internet explorer either)

I was connecting to the internet via wireless connection and I have managed to disable that from the F2 set-up screen (it wouldnt disable it when I tried from my task bar).

How do I get back enough control on my computer to run a virus scan or diagnosis tool?

Pls help!!!

PS: I also think I have my keypad tracked as someone had been getting into my email once I logged in thru that PC....

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  • Latest Post Latest Post by nav33n

Dani AI

Generated

Brief expert summary and practical next steps related to the issue reported by (and the initial welcomes from , , ). The symptoms described point to persistent malware or a rootkit that interferes with normal system controls. Recovery should be done from a clean environment and in stages: containment, offline scanning, data preservation, and — if needed — full reinstall.

Recommended workflow (use a different, known-clean computer to prepare tools):

  1. Contain: stop using the compromised PC for any online or sensitive activity. Change critical passwords (email, banking) only from a separate clean device and enable two-factor authentication where available.
  2. Create offline rescue media: on the clean PC obtain a reputable rescue ISO and write it to USB. Boot the affected machine from that USB with networking disabled and run the full offline/rootkit scans. Allow the scanner to quarantine/remove items it finds.
  3. Data preservation: copy only personal documents (avoid .exe, installers, or macros) to external media after the offline scan. Verify those files on a clean system before opening. If malware persists or a rootkit is reported, a full OS reinstall from trusted media is the safest path.
  4. Post-recovery hardening: install updates, a reputable antivirus, enable firewall, and change passwords from the clean device. If any physical keylogging is suspected, inspect or replace the keyboard and check account session/activity logs for unauthorized access.

If creating rescue media or interpreting scan logs is unfamiliar, posting the logs in the Virus/Spyware forum (as suggested) or seeking professional assistance is appropriate.

Recommended Answers

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Member Avatar for jasimp

Welcome! Please go to the Virus Spyware and other Nasties Forum here.
Good luck!

Member Avatar for zandiago

Welcome!

Member Avatar for nav33n

Welcome!

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